I am very pleased with my moms care giver. The staff members are very accommodating and always…read morethere to help or answer any questions or concerns. Andrea B.P. Daughter of client

I do not recommend Care Connection. The case coordinator, Beth Rosenthal, does not accommodate the…read moreneeds of the client. My Mom has dementia and I requested two aides per week for night shift (one for 4 nights and one for 3 nights). Beth was overly concerned about overtime and refused to accommodate our request. Rather, she provided 4 different aides to cover 7 nights. Her concern is not about the patient, but about the cost of overtime. She provided non-English speaking aides who could not understand or communicate with my Mom. She did not bother explaining the care plan to the aides, but rather just checked the box to ensure someone with a pulse was sent over to the house. I regret signing up with this agency and have since moved on to the next. Beth was a horrible case coordinator who was less focused on the best interest of the patient and more focused on her agency's wallet.

I love Comfort Keepers! I have used this wonderful agency for both of my parents and have found…read morecaregivers for my parents who loved my parents and took care of them in the best way. I am so thankful for Lindsey and her staff for helping me these past 11 years with my parents who I loved so much. Highly recommend!!!

I would not recommend Comfort keepers agency Plainview if you are looking for a flexible,…read morecompassionate, easy to deal with agency. Setting up home care is difficult enough. Having to deal with 2 unprofessional owners that speak in circles, is even worse. MAKE SURE YOU READ AND FULLY UNDERSTAND THEIR CONTRACT. They charge a security deposit on top of a a weekly invoice. They claim it's because they are protecting their employees but that's not the case. The aides are not very good either. Knowing that my father was extremely unsteady one of the aids left him unattended in the shower with no seat and he fell.

It was my first time here today. I felt like treating myself to a foot massage. I called and they…read morewere able to take me within 10 minutes of when I called. It was relaxing, and a great experience. I will definitely be returning.

Love this place. Very relaxing. Great value. Best service. Visit every time I am in town.read more

I recommended a client to TLC and they were very happy with the care provided to their mother. Will…read moredefinitely continue to refer them in the future!

It is a poorly run agency. Mt mom ended up passing away. My mom had an aide Zee who asked to borrow…read moremoney from my father, which you are not supposed to do. She came three hours late, when she was supposed to be at Plainview Hospital at 9am. She could talk about her son in great deal about how he was going out with a girl who had aides. She neglected my mom for three hours and my mom had to call up the agency to find out where she was. If anything bad would have happened, the aid would have gone to jail for neglect and the agency would have been held accountable legally. She also neglected my mom towards at the end of her life at Plainview Hospital. She went out for three hours, instead with my mom. My father came in the hospital room and didn't find her. She came back within hours and threw out of the room. On June 14 2024, my mom fell on the dining room floor. The aide Joyce didn't follow my father's instructions not to walk alone with her. Joyce the aide didn't call 911 and the agency. My father who I a retired physician did.

This agency is excellent for my mom. The staff goes above and beyond to find the right fit . Since…read morewe don't live close they make sure to give us updates and advice . Friends for life is able to provide steady , dependable coverage . The office staff is very caring and responsive at all times. I would highly recommend this agency to anyone that needs help for a family member. This review is long overdue As we are coming on one year soon. We just love Friends For Life

Friends for life has been very thorough and thoughtful as my siblings and I were looking for a…read morecompanion for my mother. They offer numerous services of which we are using . I wholeheartedly recommend this agency to anyone seeking quality homecare services.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

My father was in Mercy Hospital for almost two weeks when we recognized he was not going to make…read moreit. The Hospice at Mercy said he was not critical enough for their in-patient services, so we had the choice of Dad going back to his Assisted Living home or to a nursing home to die. Assisted Livings are a social model where people live who need daily assistance. Dad had been at the AL for 1 1/2 years at this point and it was his home. The hospital Hospice handed me a list of agencies that provide Home Health Aides for end-of-life work. The only option was to hire a third-party care agency to administer this kind of care 24/7 for as long as Dad lasted. After a maddening 2 days calling every agency on the list, THANK GOD I found Better Home. Right away, they were a cut above many of the agencies I talked to. The intake person was competent and thoughtful of my difficult circumstances and worked to guide me though several decisions. They also could provide experienced Aides within a couple of days as opposed to several agencies I called. Paying immediately before even discussing what was needed was the opening gambit from one agency I encountered! At the AL, we were so lucky to have the Better Home Aides who really knew their business. They were competent, caring, informative and experienced. Dying is hell and witnessing it is sobering. Dad lasted 1 1/2 weeks in Hospice and my brother and I were there participating in his care almost every day. The Aides welcomed our presence and educated us. They were respectful of our needs in letting go of our Dad. I am so grateful to BH for the massive assistance they provided. Especially, I want to mention and thank publicly Sonia, Victoria, Leonard, Delphine (overnight), the very kind intake nurse who came Day 1(cannot recall name), and everyone I dealt with in the office such as Karen and the Financial person (cannot recall name). Their competence across the board made such a difference during the maelstrom of dying. Dying at the AL had hidden costs. The Mercy Hospital Hospice Good Shepherd provided Medicare-covered Hospice Services such as having an RN (Jerry) very helpfully guiding us. GS also provided the bed, oxygen, and some supplies to get us started. They provide a mandated 13 months of bereavement services, also. The AL provided "Room and Board" (no board as Dad could no longer eat), cleaning, and did the massive amounts of laundry we had. They also lent an Aide here and there to assist turning Dad. Long term AL Aides who knew us came in to cheer Dad and us, but were not involved in the care at this point. The rest of the work and direction was provided by the Better Homes Aides I mentioned above. The 24/7 Aides were $32.50/hour, but that added up to approximately $5000 for the first week. The AL had already been paid for the month so this third-party care was additional. There was also lag time in getting needed supplies, so I had to go to a med supply store myself a few times. The hospital Hospice told me they would "pick up" 4 hours of care/day from agencies on that phone list that I was originally handed. That was eventually true, but I had to fight for that discount during the 1 1/2 weeks Dad was dying and I was at his bedside. I wholeheartedly recommend Better Home for many of the reasons stated above. There is cost involved but the competent help they provided was invaluable to our family.

My family has been using BHHC for a few years now for my 91 year old Dad in his home. My Mom is 90…read moreand has needed help to care for him. Overall, they have really helped care for my Dad in a safe, respectful, friendly way. Sometimes you have to try a few aides to find the right fit for your family - the right fit for us has been Blanca. Unesh is our aide coordinator, and he has done an excellent job with communications, and trying to find the right person. Raj is the Operations Manager, and he has been a big help guiding my family with perspective in the home aide industry, and with Medicaid decisions. He is always accessible and has also been a pleasure to work with. I hope to meet the owner one day - she is a former nurse, and therefore brings a great perspective to a company that cares for people in their homes.

I never expected to be reviewing a medical supply store but here I am. I fractured my foot recently…read moreand was in need of a knee walker/scooter. Mid Island was one of the only locations covered by my insurance that offered a foldable scooter, which was a necessity for me so that I could get it in my car. Before going to Mid Island I had an aggravating experience with my doctor's office, on top of the aggravation of a broken foot. I was very relieved when everything went smoothly. The staff was very helpful and they processed my insurance quickly.

Supposed to receive incontinence supplies for my child with CP. Every single month they are 3-4…read moreweeks late. And at this point I haven't received my last two deliveries and they are not responding. I have confirmed they billed my insurance company for the last two months. So it seems they are holding supplies I need for my child and have been paid but feel no obligation to reply or get me the supplies. STAY AWAY FROM THIS COMPANY