Fast service--quote was provided the same day it was requested. Installation was completed the same…read moreday the material was received, and the entire project was finished that day as well. The crew was courteous, professional, and cleaned up all debris upon completion. A few covers were missing due to a manufacturer shortage noted on the original order. Once the missing items were received, they promptly returned and completed the installation during a follow-up visit. The workmanship was excellent, and the equipment was set up neatly outside of both the office and warehouse areas. The units run flawlessly--they purr like kittens! Highly recommended.

This family ran business is the most professional honest and reliable place i have had the luck of…read morefinding. I would recommend to my family and anyone needing a furnace and air company for any reason. And so very respectful.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

Called and got a quote on a new furnace and AC unit and the price was too hard to pass up. The…read morereason why I decided to go with Larry is the fact that he serviced our AC unit in the past and was honest about us not needing to have it replaced yet. Just feel like a very authentic guy who is not looking for a quick dollar. The service was quality and it was very apparent that the experience was there. Professional and straightforward about the work!! Will definitely use again. And to top it off before one of the workers left my home they stated, "remember God loves you and died for your sins." Just a great overall experience.

Larry came out it was later in day got here checked everything out and found problem with our unit…read moregot it fixed ASAP very respectful professional and honest..glad we have someone we can turn to to get our HVAC and pump working and cooling home down. We will only use his service for furnace heat pump needs and service.

Great company, and one heck of a technician Erwin. Communication was great. Also he leaves a…read moreRichwood Heating and Air magnet with what he did and if you need him back it will refresh his memory. Highly recommend if you want to be treated like a actual human being and not just another number or paycheck

Great Company! Erwin is very skilled in his trade, professional in all aspects of the process…read more Installed complete Central Air System and New Gas Furnace in our Prospect, Ohio home. While the old system was found to be old and outdated it was actually too large for our home. As funny as it sounds, that can cause issues and it was nice to have Erwin explain everything to us in detail to then make the proper decision on the replacement unit needed for our home. The service provided was very positive and upbeat for us. It was nice to do business with an honest person that takes pride in his work. Highly recommend to everyone!!!!!!

After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace -…read moreand then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future.

I have found I CARE to be very responsive and courteous. They're technicians are well qualified and…read moreknowledgeable and have done an excellent job and taking care of our HVAC . I would highly recommend them

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

I hired Thermo Pros for a HVAC system replacement after looking for a system installer for weeks…read morebeing quoted literally thousands more and told they had no one available. I never balked at the price because I didn't realize there was a better one available - I could not get anyone to come do the work because it was an AquaTherm furnace and they preferred easier jobs that weren't as complicated. Mike from ThermaPros came out super quickly to inspect and began work almost right away. He finished the project in less than two days after all of the parts were in. The system works amazing and I'm stoked and grateful to have found him. His prices are truly fair, the work is excellent and he has gone above and beyond multiple times after to follow up and ensure our happiness (excellent business ethics). I'd give 6 stars if I could. Highly recommend calling them for your next project.

Furnace igniter went out this morning, searched on yelp for repair technician and Jake responded…read morewithin minutes. He was able to come in 40 minutes and diagnose the issue. He had to go get the parts and replace it but this took less than an hour. System is working great and this was done on a bitterly cold day in January. I figured that I would have to wait all day. Cost was very reasonable and service was great. Highly recommend Jake and Staffords Heating and Air!

These guys installed my new HVAC system in Dec 2024, and while it heated great, it doesn't cool at…read moreall. Jake came back out 6/11, and said the motherboard needed replaced. It's still under warranty, he ordered the parts and charged me for them, saying I would be reimbursed from the company after the install. It has cost me $2,600 at this point, and it's still not fixed as of 8/18, and I haven't heard from them in a week. They've been routinely unreliable, setting up dates to come out for install and then not showing up or communicating. Do not use them if you have any other option.