After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace - and then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future. read more

I have found I CARE to be very responsive and courteous. They're technicians are well qualified and knowledgeable and have done an excellent job and taking care of our HVAC . I would highly recommend them read more

Care Heating and Anthony in particular has come out to service our furnace and air conditioner a couple of times. I am happy with the service provided and Anthony's professionalism and expertise. He cleaned the outside panels on our air conditioner recently which impressed me. Thank you!! read more

I had a spring tune up of my air conditioners at my principle home Woodstone, Lewis Center and my rental home in Westerville. Tech was Anthony Waterman. I have used a number of different HIVAC companies in the past (over 20 years) but this tune up was exceptional. I am very happy with Care Heating and Cooling and very happy with Andrew's kind attention taking care of my two properties. 5 stars. read more

I've had good experiences with the company. Mike R came out today. Very professional, on time, explained everything well, etc. certainly appreciate the advance call so I could be home. read more

You know some expenses are coming eventually, but you never think they're coming today. Our furnace went out yesterday. I called, thinking it would take a couple of days for them to come. They were there just over an hour later, and tried to fix it, with no luck. (It was old, and had water damage from years back.) So, they recommended a new one. We checked things out, went over their options, and got a decent one, mid-range, hoping it would be in before the cold snap next week. They showed up this morning and we had heat by afternoon. Each person was professional and laid-back, not pushing sales too hard. From service to sales to install, they were great. The install guys, all of them really, dealt with our menagerie well. We paid upfront but they have financing that seemed decent, and service plans of various types. The furnace warranty is pretty good. read more

A usual outstanding job from CARE Heating & Cooling. We are long time customers and have always been more than satisfied with CARE. Today's technician, Don Simms, did an outstanding job - he was timely, professional, friendly and very knowledgeable! Highly recommend CARE for all your HVAC needs! read more

The technician, Don Simms was polite, thorough and timely. I appreciate his advice on replacing some equipment in the future.

Our three year old blower motor went out, leaving us with no HVAC. Care came out, assessed the problem, and returned the next day to install a new motor. Service techs were courteous and professional, taking time to answer questions along the way. We have a preventative maintenance program with Care, and feel we can trust them to not oversell us on unnecessary parts and procedures. read more

Great service all the time ! I highly recommend this company . Very knowledgeable staff

I have had inadequate cooling & loud noises outside related to the air conditioner. My ex had had Mike Rader come to his house for hvac reasons befor. Mike came & was professional, friendly, knowledgeable, & went right to work. He thoroughly assessed my system & got it working. My system is older & he didn't try to get me to buy a whole new unit, which I deeply appreciate. Mike got my system running for the $95 service fee. They do have 2 yearly programs, which offer 2 tune up each year-one for the furnace & the other for the ac. The more expensive program is deeper discounts on service calls, discount on repairs, & a bigger discount if you need to replace the unit. A TRULY top notch company. I highly recommend them. read more

In time and quality work! We have used for years and I refer often! I highly recommend their care plan packages.

They are always professional and friendly and they don't do high pressure sales. I highly recommend them.

Have the CARE package so the heating and cooling gets checked spring and fall. Needed a new humidifier pad at this visit. Easily fixed.

I recently had the pleasure of working with Water Heaters Plus to install a new hot water tank and I couldn't be more satisfied with the entire process. From start to finish, the process was seamless, efficient, and the best part is they have baseline prices on their website so I knew what to expect the price to be. The process couldn't have been easier. Working with Jason on selecting a unit and getting the job scheduled was a breeze and the technician, Jeff, did a fantasti job installing the hot water tank and explaining the features of the unit. Thanks Jeff and Jason for making a stressful situation quite manageable. read more

I like this company. After having had another company try to push extras on me and scare me into thinking my 8 year old furnace needed completely replaced or at the very least required an expensive repair, I called C.A.R.E. for a second opinion. They found nothing wrong with my unit and didn't even charge me for coming out. I immediately cancelled my service contract with the other company and got one from C.A.R.E. Their techs are always on time, courteous, respectful, wear booties inside my home and in about half an hour have efficiently serviced either my furnace and my AC, depending on the season. They don't try to push extra services on me and their techs give me a complete report on the status of my units before they leave. I feel C.A.R.E. is honest and will not take advantage of me (a smart woman, who does her research!). I've been with them 2 years, and am happy with their services. read more

I have been a customer of CARE for several years. Their service, support and attention to detail are outstanding. Recently, Anthony W. solved a perplexing blower fan problem with the requisite time and patience required. I highly recommend CARE Heating and Cooling! read more

Wes performed the AC inspection. Very thorough and professional. Very happy with his work, answered all my questions.

Just finished our bi yearly system check of our furnace and air conditioner. Our tech was Wes Blair. Very knowledgeable, thorough, and explained things so a layman could understand. I will definitely ask for Wes in the future. read more

Don Simms performed our AC tune up and did a great job. He was on time, quickly took care of the inside needs and then performed the outside work. We are again pleased with the work performed by a CARE employee. read more

We requested a service technician for a second opinion on an AC system. Kyle was prompt, thorough and honest, and concluded we didn't need a new system. He saved us from making a large, unneeded investment. Highly recommend Kyle and the Care organization! read more

We just dumped Atlas Butler and went with CARE Heating and Cooling. We signed on to their maintenance plan. We had been with Atlas Butler, they said our furnace needed some major work ($3000 worth), it seemed to be working fine, so we had CARE check it and found out it is in fine shape. Our service guy was awesome. Plus, they are less expensive than Atlas Butler. read more

CARE Heating and Cooling is an outstanding service company. They replaced my 24 year old HVAC system. Good price and their workmanship is excellent. We have an annual maintenance contract and they keep everything running. I have the highest degree of trust in this company read more

We used a couple of other companies before Care. One was OK and one was pretty bad but Care has been great ever since the first phone call. They show up they do the job they explain things to you and they do not try to cheat you on price or sell you something you don't need. I've recommended them to a lot of people and everyone that is used them has liked them. When I first called to have my furnace replaced, I had waited a week for another company to call me back. 100% needed a new furnace and thought they would want to sell me one. When I called Care, the owner of the company showed up that evening within a couple of hours. Care was installing my furnace and almost done when the other company finally called me back. read more

Very thorough evaluation today of the entire HVAC system. Wes Blair answered all my questions at a more than reasonable cost. CARE is a great company with excellent customer service. read more

The service tech, Don, was professional and courteous. Called ahead 15 minutes to let me know he was on the way. He went through and double checked wires and sensors of the furnace to determine the operational efficiency of the unit. Every year we have CARE come out and give the furnace a check up read more

I had Care Heating and Cooling come out to give me a 2nd opinion on repairs recommended by CWA tech because I didn't feel comfortable with what that tech said needed repaired...to the tune of nearly $3k! Jerrell inspected my unit, took the time to explain to me all he was doing and seeing. He even showed me what his boroscope was seeing inside my heat exchanger. He was very nice and courteous. NONE of the items the CWA tech suggested needed fixed. Jerrell even found items that should have been checked the CWA tech didn't check. I've kicked CWA to the curb. I am going to use Care Heating and Cooling from now on. Jerrell was sweet, understanding and most importantly, in my opinion, honest. I would very much recommend Care Heating and Cooling. read more

On time. Great knowledge. Very good suggestions. Very polite. Used company for a long time.

Andrew Coburn, the technician was on time, attentive and much to our delight found the noise to be a loose door on our air conditioner. Very courteous and professional read more

Dangerous. Care installed a new Heating and AC unit and left a gas leak inside of my house. Tech's do not have equipment to check for gas leak, had to go buy my own. Upon calling Care about them leaving a gas leak in my house, I got their answering service, who did not care what my issue was and could not even tell me when my call would be returned. Had to call again the next morning. No apology. Tech came out and fixed the issue. I had to check and see if the leak was fixed, with equipment I purchased, because the tech did not have anything. Still no apology about the gas leak. Do not use. read more

Reasonable response 5 day to appointment, all quit answered, I'd done alot of research! Thorough and expert evaluation of our 30 year old unit, recommendations on preventative maintenance were judicious and appropriate, will have them back again read more

I've been using Care for a few years now for my routine spring and fall maintenance/ checkup and am satisfied. No high pressure sales, efficient, friendly and knowledgeable staff, especially Wes! They explain things and are interested in maximizing your HVAC, not selling you a new one unless you absolutely need one. read more

We have had Kelly @ CARE HVAC Service our HVAC units for the past 4 or 5 years. Doing preventative maintenance and possibly any enhancements that may make our units operate more efficiently. I truly believe and trust her direction on how our units are operating and that by her looking after both our AC and furnace on an annual basis keeps both units working to their fullest capacity. We are very happy with both Kelly and CARE. Danny McVay Hilliard, OH read more

Very efficient biannual inspection Very courteous and polite Left area clean Thankd read more

They sold me an ac unit and coil for $5000 in 2020 and it had a small leak at install. Wouldn't know it until later and now they expect me to pay to have the coil replaced again. We have had 4 service calls on a new unit. The outside unit was installed not square to the house nor level. Let alone the fact that they kept calling my wife instead of me even after updating and confirming the point of contact multiple times. Just a horrible experience! Save yourself the time, money and frustration. I could go on with other things like being told it was repairable by one tech only to find out it isn't. CARE DOESN'T CARE!!! read more

CARE Heating and Cooling - Poor quality workmanship - Heating & Air Conditioning/HVAC Near Me - Westerville, Ohio

CARE heating and cooling annually service the HVAC unit of our home. Working from home makes it even more important to minimize down time of our unit. Thanks to team members like Donald who came out today to annually inspect the AC unit. He was prompt and went through the inside and outside units thoroughly. The annual plan allows us to have an AC check in the springtime and a heating check in the fall all at a fair price. Thanks to all at the CARE team! read more

Had great experiences with CARE in the past. Today they no-showed for a scheduled (non-emergency) appointment. I was given a 4 hour window, but at no point did they call to say they were running late or anything. Then when I called to "cancel" the appointment, they never even acknowledged, let alone apologized, for not arriving. read more

Kelly arrived early in the time window that I was given. She called to say she was on her way. She went to work quickly on a troubleshooting problem that I described, and while she could not identify anything specific that might cause what I described, she did suggest a particular replacement part that was probably overdue after ten years of service. The AC is running perfectly today and I am very pleased. Kelly observed all of the Covid -19 protocols. It was a touchless visit. I so glad that I've been a CARE customer for the ten years since my condo was built. Highly recommended. read more

Jerrell did our annual furnace check today. He arrived on time and was very courteous. He asked if we had any questions or concerns. We have used Care for the last 15 years and use the Care Plan for our annual furnace and A.C. tune - ups. read more

Shane came out, right on time and did a great job diagnosing the issue w/ our A/C unit. Thoughtfully explained to me what was going on, what needed replaced & what service needed completed. He preformed the tasks needed quickly while giving me some A/C unit maint. tips as he went along. Very happy with the service, professionalism & price for the work today from both Shane & CARE Heating & Cooling! read more