One of the best Estate Sale companies i have been to. Very organized and good prices.read more

Michelle and Dave were a lot of help, the quality of work they do is amazing. Will use them again…read moreif need be, and will refer them to others. Their professional staff they have are very knowledgeable and helpful. Definitely a 10 in my view.

Picture this: Your grandma falls and injures her knee. The…read morebest solution is to downsize into a smaller home, less stairs, and a little assistance. We hired Deanna to destress the situation, as my grandma tore something in her knee and couldn't help pack or move to much, besides go through her own belongings. During this process she had the help of 3 daughters, 2 husbands, a couple of friends, and a moving company, so in no way did we put the entire move no this women. Her job was to help sell the remaining items in the house and bring in Vendors to buy what they would like, and she would donate the rest of the belongings left. Deanna also committed to cleaning the house, and shipping out items to one of her daughters. When I showed up to help on Monday, 5 days before she closed the house and everything in it needed to be perfect, Deanna was on a personal phone call (one hour, on our dime) after making her cry about how there's no time, she needed to be doing things faster, and how the place was a mess. It was bare bones, it really could have been finished that day. she hid when I came in with one other helper. I heard her on the phone asking the real estate agent if he had someone to clean the place, he said no. After that she walked out to the living room and asked if we had cleaning supplies or a vacuum she could use (it's all at her new place). She was frustrated and said someone would clean the house tonight. One of the daughters stopped by the house that night, she left every light in the house on, the doors are all unlocked, and THE OVEN ON 500 DEGREES CLEANING MODE!!!! She also had a bum knee, she couldn't even go downstairs to help price items for sale or clean she didn't even see half of the house, every time she was there she was on the phone or drinking my grandmas teas, or water bottles, sitting on a chair 80% of the time. She never would answer phone calls the last week, she would return them in her own time, she couldn't give us a game plan for when things would be done. The next morning she had another older women there cleaning up the rest, she was nice, but kept telling me they were so busy and didn't think they could donate the couch downstairs because it was a pullout bed and we would have to pay someone to move it (but that was in the agreement). They waited till 2 days before the close date to tell us this, and the couch wasn't even a pullout, they didn't check.. The items she was supposed to ship to someone, she tried pawning off on me, she wanted us to drive all the stuff from Spokane to Tacoma 5 hour drive. So get this the whole situation was so sketchy we asked for an itemized receipt with the bill. She delivers the bill with no itemized receipt, it gets better the quote of 500-750 was out the window, it was a $3000 bill. She also said she didn't have time to sell her stuff which was a 70/30 split and she donated it all, and when we asked where "SHE FORGOT" ???? She also managed to lose boxes of my grandmas belongs, memories that we all cherish and could one day be passed on, but now they are all gone, probably in the back of the storage unit with the "donated" items. I had to take photos of stuff downstairs for my grandma so she could see what's left because Deanna couldn't tell her. When my grandma tried to discuss the bill, she walked off and said "no we are done" . Beware she doesn't help, she destroys.

This was probably the worst experience that I have ever had using this woman nothing she promised…read morewas delivered on she quoted one price and then it was four times the bill after she was non-responsive disorganized and then the people that she claimed she had that was going to buy my mother's items that she didn't want to take with her to assisted living she claimed that she couldn't sell them so she donated them yeah right..... she made the move horribly stressful and claimed she did all this work but little did you know Deanne that my mother's friends were watching and seeing how little time you were actually there. I am sorry that my mom had to go through what you put her through. So I would NEVER recommend this woman. She made an already difficult situation 10 times worse!

I was driving by today and saw the VIP sign for an estate sale. Decided to stop. Have never been…read moreto a sale by VIP. I have been to many estate sales by other companies and consider myself experienced in the ways of estate sales. I was more than disappointed with these people. The woman at the register was rude as can be. Someone was standing in front of her asking for her or someone from the company to speak to his father on the phone. Without hesitation she snapped "NO". She continues working with no other explanation to the young man. Then she said to him the dad already called and talked to someone. Just a rude woman. Some of the prices were outrageous. Asking $3.00 for a 4x4 Rubbermaid food container? $10 for an old pot? They are allowed to price as they see fit. I found 3 things I was interested in and one was priced way too high. I walked up to pay for my items and asked if she would take $1 less. $1. She looked at me, clicked her tongue and gave a huge sigh and said today is full price day. I am not a child and clicking your tongue at me is so ridiculous. I left the item and left. Every other estate sale company that I have been to lets you haggle the price. Patti was her name just so you know. She was rude to me and the younger man and so disrespectful. She is in the wrong line of business. Never going to a VIP sale again. You also need to rename because you treated no one like a VIP.

The pricing was unrealistic; two items were $100.00 which was the same as the local hardware store…read morebrand new in the box.

Inland Northwest Estate Sales We hired Inland Northwest…read moreEstate Sales to conduct a "Living" Estate Sale for us prior to a recent move. Because of several incidents that happened prior to, during, and after the sale, we cannot recommend this company. The worst incident is described below: My husband and I came to the house, which had been sold and was under contract, the morning before the sale was to begin. We noticed that a couple of items had been removed from the home, a pressure washer and a patio set from our back deck. While removing the patio set from our back deck, the employees had obviously drug the set through our kitchen and made two long scratches on the hardwood floors. We contacted the owner, Aimee Howe, immediately do discuss the damage. She assured us that the scratches would be buffed out and repaired. When we came back to the home after the sale (the evening before the new owners were to have their walk through and sign closing documents), we noticed that the scratches were still there. While Ms. Howe stated that they had done their best to remove the scratches, it did not look to us that anything at all had been done. The scratches were still very obvious to us, as well as the new home owners! We were forced to negotiate with the new owners in order for the house to close, and had to pay them $750.00. Inland Northwest Estate sales comment was to offer a $250 courtesy credit and perhaps we should have our homeowners insurance should take care of it. Why are items, such as a pressure washer and patio set, being removed from the home before the sale? Northwest Estate Sales, in their sales pitch, talks a lot about all items being sold to be time/date stamped in their reporting. Those two items were time/date stamped as being sold after the sale had begun. Makes you wonder just how accurate their reporting really is. Northwest Estate Sales has a contract which states that monies will be sent within 7 days of the conclusion of the sale. We did not receive those funds until over two weeks and many phone calls after the sale concluded. Bill Sauther

If you are looking for a reputable and integrity keeping company, I would not recommend Inland…read moreNorthwest Estate Sales. The concerns I have with this company are a matter of security, lack of integrity on their part, and their unprofessionalism. My experience with this company led to several issues but at a high level, the following is an overview of the biggest concerns: Being that I lived out of town, I needed to make sure that I found an experienced company that could manage the entire estate sale and could work on guaranteed dates so that I could arrange vacation from work and travel. I spoke with the owner, Aimee Howe, a few times over the phone regarding my parent's estate and she did a great job informing of all the tasks her company manages; from setup, pricing, the sale, etc. My family and I took time off work and went to Spokane and met Aimee in person for a walk-through. Everything was fine and a contract was signed with agreed dates to start. Aimee returned again the next day to pick up the house keys and was supposed to also bring a copy of the signed contract. When she arrived she stated she forgot the contract but would bring it back in a few hours when her and her team would return to begin setup. While she was there I informed her that I would be onsite during the setup but had no intentions on being seen or possibly even at the site during the sale; since again being from out of town we opted to sleep at the house versus having the extra expense of a hotel. We made sure to clear out an entire room so we would not be in the way at all. Aimee seemed to become uncomfortable noting that they would be making a lot of noise. I assured it was fine but just wanted to let her know since she had disclosed earlier that her and her crew carry weapons, I did not want them being startled since I would be in that one room while they setup. Aimee thanked me for letting her know and asked for the keys. She stated that they were excited to start the sale and would see us soon. That was the last we saw of Aimee. Nearly four hours later we received a text from Aimee (paraphrasing) stating she felt there was a lack of trust since we would be at the location and that she decided she was not going to do the sale. We immediately called her and she refused to answer the phone. We left voicemails. We sent texts asking for our keys to be returned. Hours later she finally responded via text that our keys would be returned sometime the next day by someone we didn't even know. It took several calls and text messages to get her to finally agree to return the keys. I actually was on the phone with the police when she finally responded that someone named John would return the keys that night. Imagine my concern when some guy finally arrives almost 10 that night with our keys. He was not John. We never met him before but he did have the keys and also the contract we requested several times. Concern here is that Aimee or her team could have made copy of the keys. If she felt uncomfortable doing the sale she should not have taken our keys nor should she have given or keys to someone we never met after she promised that was the only one that would handle the keys. Aimee was very unprofessional in the way to decided to inform she would not handle the sale. She was dishonest in saying that they would do the sale and that she would return our keys. She also did not honor the contract that all parties signed which clearly states that we may be on the property at anytime, including during setup and the sale. Unfortunately, we did not come across other complaints (like the one located in link below) until after having signed a contract with Inland Northwest Estate Sales http://www.yellowpages.com/spokane-wa/mip/inland-northwest-estate-sales-505156100 and after talking to other estate companies, found out that Aimee's actions we completely out of order and that no other company would have been concerned with us being at he location. Aimee's actions cost us a lot time and it cost us money from extended travel. If you are looking for an honest company that honors their contract, you definitely do not want to hire Inland Northwest Estates.

Cindy and Becky have so much experience, but more importantly, so much HEART and integrity, as they…read morehelp families and seniors downsize. I can't recommend them enough!

From the owner: Estate sale company that works for our client to sell the maximum amount of items, at the best…read moreselling prices possible. We believe a company that handles a lifetime of possessions should handle them with compassion and integrity.

I made a grave mistake in contracting with this company without researching it first in depth. The…read moreresult was my receiving less than half of what I considered the value of my household goods to be. All I can suggest to you is that you research the company thoroughly and interview their personnel with healthy skepticism. I also suggest that you have the contract they offer to you reviewed first by an attorney. I would pay special attention to any clause that asks you to promise that neither you nor members of your family will attend the sale of your belongings. I would also ask to see the actual financial records kept during the sale, not a transcribed record. I would also suggest that you have added to the contract a stipulation that the company may not possess through any means items of yours that are not sold in the public sale, even if the company pays for them.

It's like going to a wonderful museum and store all in one. Unbelievable treasures to find and…read morebuy!!.

I have been to Owen's house multiple times over the past five years, I absolutely love it! They…read morehave all kinds of antiques as well as kitchy 1950s stuff, furniture, tools, yard stuff, rugs, just fun things comic books collectors items I could go on. I even found a Buffalo Bills helmet signed by Jim Kelly! I'm from near Buffalo NY so it was very exciting for me :-) I highly recommend.

Best people ever. Very polite. If you need help Tom will always be there to assist youread more

Exceptional Estate Sales. Tim n Donna are both efficient, reliable, and honest…read more I would use them anytime to dispose of my household goods. And their staff is always kind, and extremely helpful.

This Company and the owner Gina are so unprofessional and rude…read more The contract was 70% me and 30% them and they are completely non compliant with any accountability and shorted me by thousands of $ I called and asked for accounting of the extremely LEAN Check and was told "We Do No Do That" period...Gina was exceedingly rude in front of my Real Estate broker and a friend who was helping me. I was appalled at the complete lack of consideration and the ability to be accountable and not one ounce of honesty.