Jeff should teach insurance full time. I never truly understood the finite details, and he kindly…read moreexplained it to me in a way it just clicks. I am confident and comfortable in the coverages because I know when they would be used to protect me. 10/10 service all around, thank you! Jeff is the quintessential professional.

Jeff went above and beyond when going over automobile insurance quotes. Not only did he match and…read morelower my premium, he upgraded and customized a more fitting policy suited for my needs. Thanks Jeff.

I do not recommend this place, because this place scams people. I had a policy with automatic…read morepayments and they made deductions from my debit card before the established date, second I had removed my husband from the policy because he died and they continued charging me for him. I had already spoken to the woman who works there and her response was sorry. I was not given back the money they had charged me the past few months, third they made me an increase in a policy that I never signed, I was not notified by mail either, fourth and last when I went to cancel the policy they refused to give me a support fee for this document. And you know what, you get the same policy for 100 dollars and you were paying 320. I am still waiting for compensation for their abuses. No recomiendo este lugar, porque en este lugar estafan a las personas. Yo tenia una póliza con pagos automáticos y me hicieron deducciones de mi tarjeta de débito antes de la fecha establecida, segundo había sacado a mi esposo de la póliza porque falleció y me seguían cobrando por él. Ya había hablado con la señora que trabaja ahí y su respuesta fue disculpa. No me devolvieron el dinero que me habían cobrado los últimos meses, tercero me hicieron un aumento en una póliza que nunca firmé, tampoco me notificaron por correo, cuarto y último cuando fui a cancelar la póliza se negaron a darme una cuota de soporte por este documento. Y sabes qué, te dan la misma póliza por 100 dólares y estabas pagando 320. Sigo esperando una indemnización por sus abusos.

I just had the worst experience with this company. I went in on Monday to add my brand new 2017…read moreHonda to their insurance. Unfortunately I was in a car wreck that Wednesday. I called to make my claim and they told me I was never on the policy even though that was the specific reason I went in and Howdy Honda would've not let me drive without me having insurance. Pedro Lujan took my drivers license information, among with where I work, etc. And gave me a quote. I paid to have the auto added to the insurance which I have the receipt for. I called today and what a surprise, Pedro is the manager and won't be in the office until Monday. What a joke.

0 stars. This place is awful. They haven't answered the phone in weeks, I've called dozens of…read moretimes. Also the hours online are wrong, they close 3.5 hours earlier then is posted. They will not return phone calls or messages either.

I called repeatedly to 512-322-9332 then pressed 4 for customer service. It rang and rang and…read morerang...no where to go; no one ever answered. I don't think it works at all. There are only 4 choices when you call in and none of them help you get to an operator or someone who can help you.

Great experience! So in the process of buying my first car I needed to purchase full coverage,…read moreReyna was quick to quote me with a great rate. The process only took 20 minutes. I've kept my policy since and have no issue.

The most unethical wrongdoing people. I issued a policy for full coverage and they hid information…read morefrom me. After they pulled the money from my account $350, they refused to send my ID stated that I need to meet specific conditions that they did not tell me about at the beginning. I canceled the policy in three 3 hours from the issuing time. They are holding $88 as non-refundable. It is day 8 and still no credit to my account. I demand my right of full refund since I canceled in a period of three hours due to wrong and misleading information represented to me by their agent. Also, be careful they charge $8 every time they touch your account, (just to use your credit or debit), which means they take your money and they charge you to take it.

I spoke with an agent @ this location although I was in San Antonio, she was willing to help. I…read morewasn't brushed off or told to call my local office. The agent took her time to advise me that I had reached her location but that she could still help me even though she was not in the same city. She offered me a quote and offered to have my insurance cards emailed to me if I purchased the policy. Getting my ID insurance cards through email was super convenient!

We've had Desmond-Integra as our insurance services since 2020, after purchasing our first home,…read moreand we've been very happy with their service. Even when I mistakenly hit up the wrong agent I'm forwarded to my direct agent, Bev, and she gets back to me quickly. We recently went through a policy renewal process and Bev was able to thoroughly explain the changes to the current policy, why they were happening, and what we might want to consider to keep costs down. She even provided personal experience into options to help me with choosing the right solution. In the end, Bev put me at ease with the choices and I actually feel relaxed.

Matt and his crew are professional, responsive and easy to work with. Matt helps me with my…read morepersonal insurance needs but he also provides excellent service to my many property owners for whom I manage their real estate investments. I refer him without reservation and appreciate his friendly demeanor and professional expertise.

Hey there I wanted to let you know your business has unclaimed money to be claimed. Check out…read moreclaimittexas.org and type in your business name then claim all the money that's just sitting there. Hope this help your business out!

A person insured by Fred Loya backed in to me. This insurance company is terrible. They argued with…read morethe repair shop, took an extended amount of time to approve repairs. They refused to completely reimburse me for rental car. I even took the rental back 3 days before getting my vehicle out of the shop! Do not use this company.

I have nothing good to say about my 8 month experience with this company. They advertise they are…read morecheap, they are if your deductible is $2500. They have poor technology, terrible estimators (very low), the people in the offices are real rude, they don't like or know their jobs. I cancelled my policy and got better insurance , better price and much lower deductible. They charge $50 to cancel and you have to go into the office.