Do not utilize their lab services, unless you want to be hit with a huge bill after getting routine…read morebloodwork done. I have had bloodwork done multiple times a year over the last several years and never paid a dime. I went to the lab at this location and was hit with a bill for $500 for standard bloodwork. It is impossible to speak to anyone that can take any real action, and the people you speak to are completely unhelpful. They have all the power because they chose to code the services in a way that resulted in my insurance company not approving and refuse to reevaluate their coding or explain why this standard service was coded differently.

In July 2023, I visited the Roper Hospital to see my father who had recently undergone open-heart…read moresurgery. On the final day of my visit, as I was leaving to catch my flight, I slipped on a large puddle of water on the third floor of the hospital. This fall resulted in a significant bruise on my hip that lasted for several weeks and a head injury from hitting the corner of a wall. The impact caused immediate swelling. Concerned about flying after such an injury, I approached the nurse's station to inquire about the safety of boarding a plane. Unfortunately, no one was willing to assist me, and I was directed to speak with someone in the emergency department. Due to time constraints, I intended to submit a report regarding my fall and the puddle in the hallway. When I requested assistance from the security personnel, I was met with rudeness and informed that they did not handle such reports. Subsequently, I asked the nearby emergency department check-in staff, who kindly offered to find someone who could address my concerns about flying. The emergency department was not busy at the time, so I decided to have my injuries examined. The triage nurse was very helpful and clarified that the security personnel were responsible for filing incident reports. However, when I was seen by another nurse, she exhibited extreme rudeness. Despite explaining my situation, the nurse indicated that while it would likely be safe to fly, liability concerns required a CAT scan, which would take approximately two hours. After confirming with her that if the incident had occurred outside the hospital, she would deem it safe to fly, I chose to decline the CAT scan. My entire experience at the emergency department lasted around 15-20 minutes. Throughout this time, the security personnel and the nurse treated me as if I intended to sue the hospital. I was neither provided discharge papers nor a copy of the incident report. My primary concern was ensuring it was safe to fly, with no intentions of pursuing legal action. Nevertheless, I later received an emergency room bill for $964.80, which I refused to pay given that my injury occurred within the hospital premises. I contacted Melissa Denham, Senior Claims Manager for the hospital, seeking resolution. She informed me that the hospital's insurance does not cover medical payments to settle my emergency room bill. I firmly believe I should not have been billed in the first place as the injury occurred within their facility. My sole intention was to ascertain whether it was safe to fly or if I should reschedule my departure until the swelling subsided. Regrettably, the hospital has now turned the matter over to collections. Reflecting on this incident, it appears that being fair and decent does not yield positive outcomes.

This 4-star review is for the Breast Care Center... The mammogram visit went quite well. They are…read morepatient and quick with service. They provide great care when screening for the manual exam and the results were provided the same day which was very impressive to have the readings and results within hours.

Save the TaTas! Get those Mammies Grammed!…read moreSave a life. So nice and patient. Pay up front and save 15%! I did....

Clean and welcoming. We went in due to a jelly sting on my son (he has a hx of severe reactions to…read morethings) to be safe. They immediately took us back and checked him out. I definitely recommend.

used to be so much better and way faster even during busy times in winter. employees used to be way…read morenicer too. Don't know what happened at all. I only still go to this urgent care because I basically have to.

I recently had an appointment with a neurologist at MUSC…read more Before my appointment, the receptionists were thorough in explaining where to park and how to access the neurology floor. (Parking in the tower is $3 with an appointment.) On the date of my appointment, the receptionists were kind and caring. The neurology floor lobby is freshly updated, modern, spacious, and clean. The nurse and neurologist spent an adequate amount of time with me to truly hear my concerns before developing a plan. So far, I am impressed with MUSC's neurology.

I wish I could provide a five star review for MUSC Neurology department - sadly, I cannot and will…read morenot. My personal experience with the Nurse Practitioner, Katie Smith, was positive but I cannot say the same for many on her staff. Instead of keeping me up to date and informed in a timely on my tests results, along with, providing accurate information, weeks would go by without a returned phone call. When I could get someone on the phone they were more often than not, unapologetic and rude. My requests for basic info re: my care went unanswered for weeks on end - not a returned phone call or email. Imagine being unable to reach anyone at your physicians office when you are in pain and need medication or would like test results and you are told "someone will get back to you" and, yet, no one does. I was warned that MUSC Neurology was difficult to deal with - I wish I had listened - It would have saved me alot of stress. Bottom line: I felt unimportant and that I was a bother --my needs were not a priority.

Absolutely love the staff and doctors at Berkeley Family Practice. If you are there more than 15…read moreminutes in the waiting room you go to the receptionist and let them know. Dr. Adams is fantastic, as are all the doctors I have had to see on an emergency basis. Like the fact they are open 1/2 days on Saturdays. They are great general practice doctors, labs are drawn right there and other procedures such as bone density and ekg, etc. are done right there in the office.

RUDE, UNEDUCATED, coughing into the phone, no hold…read more.... I had an initial appointment scheduled. Only because I want a D.O. and they have two on staff. They just called to reschedule because the doctor is no longer available at my scheduled day/time. No other openings until two months. FoR ANY of the providers. No reason to go here.

MEDICAL BILLING FRAUD…read more Charged $388 for a standard annual well-woman exam that should've been free. I had to pay $388 out-of-pocket to avoid the bill (that I should never have received) going to collections. MUSC said I should be reimbursed eventually, but over a month has gone by. According to my health insurance company, MUSC has not taken any action to resolve the issue. Fraudulent billing. PSA: All women with health insurance are entitled to free annual well-woman exams under the Affordable Care Act. The exam needs to be billed correctly as preventative care.

My son's PCP is at Carnes Crossroads. I've been very pleased with the level of care that MUSC has…read moreprovided him over the years, and their facility at Carnes Crossroads is equally great. Some healthcare facilities here clearly just push patients through and you barely get 5 minutes of the doctor's time. You won't get that at Carnes Crossroads Primary Care, or any MUSC facility for that matter. Dr. Bigelow was highly recommended to us. He has very good bedside manner and I appreciate that he actually takes the time to listen to what is going on. Plus the MUSC MyChart app is very useful for tracking test results and for communicating with your healthcare team. The only problem that I have is that everyone else in the area must be going here too because it's near impossible to get a same day appointment. I was told if you are sick you can almost always get an appointment same or next day, but I'm not sure how accurate that is. For example, my son has a possible infection and called 8am Monday morning to schedule an appointment and the earliest they could see him was Wednesday at 4pm. So it's kind of a catch 22: you'll great health care here but only if they have the time to see you. Even with that, I highly recommend going here.

After receiving notice that my provider had left the practice (4 days after they had already left),…read moreI was already considering changing practices. However, an email was recently sent out by their practice to all patients promoting their choice for a politician that self-proclaims to be aligned with our current president's beliefs and values. This sealed the deal for me. As a woman, this was incredibly concerning and I no longer trust this office to handle my care. Regardless of your political affiliation, ethics are ethics.

Highly recommend this office. I live very close and have used them many times and have always…read moregotten the best care. Even when I broke my foot. They have x-ray machines and that's wonderful too. The staff are the nicest people and so are the doctors.