I was at a point in my life where I was struggling to make the decision for my Husband's best…read moreplacement. I didn't want to let go of him even though mid stage Dementia and Parkinson's had taken over his life and my own health was beginning to suffer from the daily struggle of his care. Thankfully, Mark and his wonderful company Carequest was there to take the burden of the decision making off my shoulders. Mark instinctively knew just what and where I needed to allow my precious husband to go where he would thrive and be safe. Mark never left my side,he walked me through the most difficult decision of my life and I think at times he even cried with me. If you are struggling with the decision of placement for a loved one you will find no better friend than Mark and Carequest. Karon Supthin-Mcguigan

Mark was so helpful in finding a place for my mothe. He assisted in every step along the way. I'm…read moreso happy with the place he helped me find. I was clueless and he made for a very smooth transition. I highly recommend!

Terrible care. Patients are constantly ignored. This was written on behalf of an amputee patient…read morerecovering at the facility who had a broken arm.

My mother has been in AG Rhodes at 350 Boulevard for almost two years and I truly couldn't have…read morebeen happier with the care she receives. I am eternally grateful to the entire stuff for it takes a lot of patience and kindness to care for these folks. It's a huge piece of mind knowing that my mother is in good hands. Thank you Kristie and Bahaa for always being there for me. I appreciate it deeply and will never forget what you do for my mom day in and day out. Thank you!!!!

My friends mother lives in the memory care part (2nd floor). The staff is patient, compassionate,…read moreand all around great. She has been here for 2 years now and no big problems. The Director position is rotated to frequently.

My dad has been at BV for nearly 3 yrs. mostly in their Memory Care. The services have grossly…read moredeclined. The ratio of care provided per client isn't sufficient, leaving the staff overworked, insufficient coverage to meet client needs, and causing too many incidents putting everyone at risk for a major disaster. Cleanliness, care, and services are all handled by the CNA and med tech staff which isn't sustainable. Clients are left alone seated in the community area or wandering the halls without a caregiver insight for extended periods of time. Client's belongings are continuously lost from poor laundry services and client neglect to watch them as they wander into each other's private rooms, roam through belongings and sleep in their beds. Food is handled by the same CNAs responsible for cleaning/caring for client's personal needs and hygiene. I've talked with the directors and staff. The staff is stressed out, the director is left to work with the scaled down resources from his leadership, and the regional director is in denial of the conditions of this once beautiful place. Without acknowledgement improvements are inevitable. Price increases with services continuously on the decline. The elderly clients deserve so much better than this. BV please get it together and stop sacrificing quality services for more revenue.

Encompass has been more than a rehabilitation care hospital. Encompass is my family. This was my…read moresecond stay due to a stroke. The care was exceptional and loving. Every caregiver treated me with respect and dignity. I can say 100% of great care. My day nurse Remy was absolutely the best. she was constantly the same every time she answered my call. She always left me better than how she found me. My PT Autumn Smith and Raven B. were my personal cheerleaders. They kept me encouraged and Challenged my every move. I'm walking and gaining strength daily. Ebony, Martine, and Easter were only a few who were my techs. They left lasting memories and grateful for everything they did for me. There are so many. Tameka my speech therapist. Odette nursing manager. Dee in food service. Keisha in housekeeping. All my Doctors but Dr. Suga listened intently. Mr. Sunday (NP). The support staff. Ladonna OT. Everyone!! I'll never forget what you've done for me from the moment I came in till I left.

I visited a family member here and was very impressed with how clean, quiet and professional it…read morewas. Staff was very attentive and kept the whiteboard updated throughout the day. They were very polite and professional. They offer free breakfast and lunch to family visitors.

One of the best Personal Care Homes in have seen as of yet! The warmth i felt as soon as I walked…read morein. Ms Hill is so loving and caring to her residents and her staff is awesome to. But just waiting for the call to tell me my mother is excepted!

I am so grateful for the Dogwood Forest staff and the precautions they are taking to keep their…read moreresidents safe. They were way out in front in adopting strict social distancing and restricting visitors. As a result, everyone there, including my 94 year old mother, is healthy. I highly commend their actions during the COVID-19 pandemic.

Absolutely disgusted with the other staff members at this facility. I am a CNA through the app…read morecalled Clipboard Health. My first experience at this facility was awesome (Morning shift: 7am- 3pm). Unfortunately, I ended up walking out from my shift today on Dec 5 (3pm -11pm) due to the fact that I witnessed residents being abused and the fact that staff members during this shift was neglectful and only gave the hard work to the people that are coming from the "agency". I literally watched the other caregivers shove food down the resident's throat so aggressively to the point that you were able to hear the metal spoon hit their teeth. I also watched these people allow the resident's clothing protector to become soaked with food on them because they are trying to hurry them up when they are eating and trying to get as much as they can down their throat so it can appear that these residents "ate" or are full. Several times throughout my shift, I tried to help the residents with all their requests but was told to ignore some of them because they do it for attention and that I need to focus on residents who were not even on my chart/assignment list. I started to become frustrated when I noticed that they were giving me all the people who desperately needed their diapers changed and have been sitting in their own feces for a long period time. For example, there was this lady who I was told to clean and help her change into her PJs but to my surprise, she had feces all over her body starting from the waist down and was very difficult to change alone.... to the point where I was very upset to just see the Med-Tech and other staff members just chatting so I walked out and went home. The way that these people were talking to these residents was so rude especially the Caribbean caregiver. They locked the resident's doors and forced them to stay in the common living room area and if the resident had to use the bathroom, they told them that the bathrooms were either locked or not there because they didn't want to take them or they believe that these residents are doing it for attention. The only reason why I walked out is because it pissed me off that majority of facilities like this one are the main ones who be abusing them and I can't stand the sight of that but other than that I don't think I'll ever work at this facility ever again but I will miss some of my residents.

I cannot say enough good things about Five Sisters Care. Hiring caregivers for my parents was one…read moreof the hardest decisions I've had to make--not just emotionally, but financially. I was exhausted, overwhelmed, and honestly drowning. From the very first conversation, Dennise was a true godsend. Both of my parents are living with dementia, which adds an entirely different level of complexity to caregiving. Dennise truly understood this. She took the time to learn about our situation and worked closely with me to create a care plan that addressed the needs of two people, not just one--while still being mindful of my budget. She helped me maximize the amount of care time I could afford without ever making me feel judged or pressured. The caregivers have been incredible. They are patient, gentle, attentive, and knowledgeable about dementia care, and they treat my parents with dignity and respect. Whether it's daily assistance, companionship, or navigating the unique challenges that come with cognitive decline, they handle it all with compassion. I honestly don't know how much longer I could have survived without the help of this company. Five Sisters Care didn't just provide caregivers--they gave me relief, peace of mind, and the ability to keep going as a family caregiver. If you are in Metro Atlanta and caring for loved ones with dementia--especially more than one--I cannot recommend Five Sisters Care enough. They truly care, and it shows in everything they do.

The Insincerity of the owner is truly upsetting, especially for someone entrusted to care for a…read morevulnerable population in our community. I have attached a screenshot of our conversation via text which speaks for itself! The time to address this was when it was brought to your attention not when you get a bad review on a public platform!

I continue to LOVE that my grandmother lives so close and is so well taken care of…read more The staff have all gotten to know her and her cute puppy. They have gotten to know our family too. I love how all of the activities are listed daily in the elevator. Mahjong is a huge hit here. The reason it didn't get 5 stars is because the food has continued to be kind of blah. Hopefully this will continue to improve as they make some adjustments. Even with not the greatest food, the company to time with seems even more important.

Four years my husband and I have lived in Independent,as well as assisted living apartments. The…read morestaff is friendly and helpful. Activities are many and varied-something for most. Caregivers and therapists are available for all. No need to leave to go another facility, Transportation to appointments shopping and outings are available all week. Fitness center is active and helpful and always ready to help different residents. Not perfect but close to it!