Great service, on time, kept me updated, friendly and polite. I would highly recommend him. I had…read morecalled CAA for a tow and was very lucky to get this company. Well worth the cost of membership!

Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

I had a flat tire and Capital Towing sent someone in a pick up truck to change my tire. He didn't…read moreuse his own tools, if he even had any. He used the tools that came with my spare tire kit. He then stripped my wheel lock, so this was no longer functional to take any of my tires of the car. He also hoisted my car using the jack from my spare kit. He called his " buddy " to come take off my tire, but since the lock was stripped, he had no choice to tow my car. This was another company. When this tow truck arrived, it was noted that the first employee from Capitol towing had hoisted my car on the outer plastic part of my car and not the actual framing/undercarriage, and this has cracked my car. When I tried to follow up with capital towing, they screened my calls. When I called with a different phone number, they answered immediately. When I asked to speak about my experience, then employee named James (if this is a real name - doubtful as he took a long time answering), said he will pass along to his boss. I have not received a phone call back and they have continued screening my calls.

NEVER use this company. Their dispatchers will lie to you…read morefor hours telling you the driver is on his way!!

Caring, knowledgeable and competent! My daughter had a car accident and since it was her first she…read morewas very distraught. the tow truck driver, Alex, stopped and helped calm her down and walked her thru the steps very patiently. i would definitely recommend!! thank you for all your help!

WORST Towing service EVER! If I could rate ZERO stars I would…read more This is a long and HONEST review. Sometime back in January my car just suddenly died while driving home. So I got my car towed to my home by another company. The driver was extremely careful not to damage my car since it's cold out and that it's lowered. A few days later I made an appointment with the garage and we got THIS towing company though my mother's bank service (TD Bank), to tow the car to the garage. The driver (Samir) seemed to be incompetent as he pushed my car on to the street from my driveway and only attached ONE side of the car and pulled it up on the bed. No blockers were used to prevent damage. I helped steer the car on to the flat bed when I heard the chains snapping and I thought something went wrong. Looking around the car to see if there was any damage from the chains. At first the driver was touching the splitter and I asked if it was damaged, he lied and denied it, and that's when I turned on my flash light and found that he damaged both the splitter and the bumper making a HUGE HOLE in both! I was so upset cause I JUST got my car painted like 2 months ago. I asked the driver "now what" and he said he'd pay for the damages.. Damn right you will! So the next day, I spoke with my body shop guy and he mentioned I'll need a new bumper. I also called THIS towing company and the owner (Patrick) said that he is not responsible for the damages because of their "policy" that if the car is lowered and its cold out its not their fault. Bunch of BS! Nothing is said on the website about this but said he'd call me back to discuss things. I tried to call the owner again but he is started to play games with me. Promises to call but never does and when I call he tells me he is to busy or gets angry and claims he will call me back or just doesn't pick up the phone. So having enough of this we called the TD Bank, since they are the ones who hired them and they said they'd look into it. Two months go by and TD Bank is finished with thier investigation after we gave them an estimate of the cost of the repair so they can discuss it with the towing company... So last week we were told that Mayday will pay for the damages and to call to discuss the money transfer. So we call them and the lady who picks up the phone plays stupid after we explain why we are calling. She says someone will call in 15 min. Of course no one does and we call back 30 min after. Samir picks up the phone and he too plays stupid games with us asking questions like How much the repair is when he fully knows what it will cost and is rather rude. After speaking with him for a while he claims he is afraid that we were going to go after them for more money or that he can fix the car if we bring it to him. Ya I dont think so punk! Then he finally gives in and pays the bill. It's just makes me so furious that these BS towing companies try to get away with something like this. They are fully responsible and if he didn't pay up, I would have demanded the bank cancel their contract with them. I still hope it happens cause I don't play games!

Locked my keys in my truck with it running. They were there within 15 minutes like I was told. Both…read morethe dispatcher and driver were Awesome! Thank you guys!!

This is a great company to help you when your luck goes bad. They arrived at the scene of my…read morecollision with a few minutes with two trucks. The driver went way beyond the work required. Bought me coffee on the way to the police collision center, got me the collision form and a pen, waited patiently for over an hour while I made the report, waited happily while I filed a claim with the insurance company, then drove to CarStar. The tow operator went out of his way to look after me and make the best of a lousy situation. The towing fee was fair and the service was exceptional!!!

You're a bit of a joke. On your website you state that you tow motorcycles but when I called the…read moreOttawa number, I was told you can't do that right now because the person who does this is on vacation, So I asked for how long/when I could call back, & was told the person was on vacation for "a couple of months".

This is a tough review to write - I actually had a great experience with this company (and…read moreparticularly the driver, Bill), but there was one tiny thing that threw it off. First of all, this was who I was dispatched to after calling GM Roadside Assistance when my little blue car blew it's tire. So tragic. I was told the tow truck would be there in 45-70 minutes, so I didn't rush getting over to where is was parked. About 5 minutes after I hung up with roadside they called to tell me they'd be at my car's location in about 15 minutes. This is great if you're looking for fast service, but unfortunately I had to take some time to get there. That being said, Bill was really patient and although he called me about 3 times in the 20 minutes it took me to get there, he was really kind about it when I got there. He even indulged the little guy I look after by putting on the towing lights and letting him watch the whole process - very nice. This guy's truck was immaculate and he was really nice. He explained a lot about the two truck industry (which I've had a distaste for since forever) and how he really takes pride in helping people, and he's not just chasing the next crash. He really seemed to enjoy his job and took pride in what he does, which I loved. So yes, all this was wonderful and he was a pleasure. But... About 15 minutes after I was seated and waiting in the dealership the manager asked me if the tow truck driver had given me my keys. Um...no. I thought he'd given them to the service person he was speaking to. Turns out he forgot to drop them off (which hey, it happens). This probably doesn't mean anything, but it did irritate me since I was already inconvenienced and time is precious. Anyway, he brought them back promptly. Bonus - they offer a VIP roadside assistance card for return clients, or friends of past clients. If I have to suffer the awful inconvenience of needing a tow, I'll definitely be calling these guys.

Pretty amazing service.. got stranded on Bank St. For some reason the car wouldn't start. Looked…read morefor towing companies on google. Called Towing Ottawa. They were courteous. The tow truck came in 15 minutes. They boosted the car. Was very happy with the service.

From the owner: In Need of A Tow? When Ottawa residents need towing services they call us. Thanks to great…read morereviews and service we continually rank on the top page of Google. Let our reputation do the talking.