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    Renaissance Santa Rosa

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

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    2 years ago

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    Madison Parc Luxury Apts

    Madison Parc Luxury Apts

    (1 review)

    I wouldn't really call these "luxury" apartments, although it was decent for getting it last…read moreminute! My husband is in the military so we get tossed around a lot and we moved to Fort Walton Beach, last minute. We searched everywhere and found these, checked them out and they were alright, plus we were desperate for a place! The year we stayed here, our apartment had three people attempt to break in! My husband informed one of the managers and she kind of just laughed it off and then brought up how someone's car got broken into a few days before!? Really?!? These apartments are right behind a little outlet and every morning there is a truck which seems like he's backing up (reversing) for days! There is always a bunch of random people walking through there too, which is kind of sketchy, especially at night! Oh be sure to tell them SIXTY (60) days that you're leaving before your lease is up! I argued with the lady about that and she gave me a huge attitude. They're your best friend the entire time you're there, but then when you're ready to leave, it's a whole different story! The apartment was so dirty when we moved in, we hadn't really looked when we were checking it out before, so make sure to do that! The manager made sure to tell us that the place had to be spotless before we got our deposit back. Surprisingly enough, we got ours back,. I cleaned that place better than when we got it! Richard the maintenance guy, awhhh (sweetest guy ever). He always waved and said hi and asked how we were and if the apartment was okay. If we ever had a problem, he would be there that day or the next to fix it. I'm sure this place is hit or miss sometimes, depending on the mood of the staff and the apartment you end up in.

    Elevate at 604 West - Clubhouse Lounge

    Elevate at 604 West

    (6 reviews)

    I have been living here a few months now and I enjoy it. The apartment complex is clean, the staff…read moreis friendly and hosts events for the complex. The laundry room is easily accessible and there is nice outdoor space for the residence. The only thing I don't really like is that there are a lot of aggressive dogs here that people seem to not really have a handle on sometimes. I wish there were more ordinance on what type of dogs were allowed here as some times I feel worried to walk my dog.

    I moved out for several ongoing issues that were never resolved.Persistent electrical problems in…read morethe unit, including a light switch that had to be taped in a fixed position because moving it would trip the breakers.When I first brought it up, maint came out several times to attempt to fix it.When it created a large spark, the maint man finally said it wasnt something he was capable of & called the electrician.When the electrician came, he asked me very seriously if I knew who had tried to fix it because it was a miracle it hadnt caught fire YET.There was a hot water issue in the hall bathroom. Despite reporting it, the problem was never fixed.My kids were often unable to fill the tub a 1/4 of the way, & water continued to leak from the handles.I had the same issue in the master bath when I first moved in & it took several attempts to have the issue halfway fixed.The master shower was left with damaged tile that wasnt sealed properly.There are serious water leaks/issues fairly regularly that they have to shut water off for the entire complex for hours.The shared laundry room was also a significant concern, roaches crawling in & out of the washers, & the room was broken into & left unlocked, & trashed on multiple occasions, raising serious sanitation & safety concerns.Another major issue was the pool area.After previously notifying management of mold growing in the pool, problems continued. There is a light on the side of the pool that is free-floating, which I was told was too expensive to fix.Over the summer, the pool area was frequently taken over by people who were rude & aggressive.My girl's toys were stolen by grown men, & when I intervened to retrieve them, I was met with hostility. On several occasions, I was yelled at and treated disrespectfully--always in front of my four daughters-- when I refused to allow others access or declined to share my code. Due to these experiences, I no longer felt comfortable using the pool.Within 2 wks of moving in my kids bikes were stolen from the porch.Residents bring their dogs out off leash and just don't clean up after them.Access to the office has been extremely difficult.The office has not consistently been open during posted hours, especially recently.When residents are required to come in person to obtain new access codes, this creates a significant barrier. I leave for work between 730 & 745am, work until 630pm, & dont come home until about 730pm after getting my kids, making office access nearly impossible.

    Renaissance Santa Rosa - apartments - Updated July 2026

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