The employees are very friendly. Anytime ive had a concern, they respond quickly. Staff is super…read moreknowledgeable about lease terms and local area. Plus the Destin office is always decorated very nicely.

I am a former Fort Walton Beach Police Officer who is retired. I own a townhouse in the same…read morebuilding that this HORRIBLE COMPANY recently took over as "rental property". On 11-20-2023 in the evening hours while dark outside a neighbor of a Honduran family and I had the displeasure to be approached by a female that I later identified as "April Pierce" of Newcastle Property Management. April Pierce stated that she was the "Property Manager" of a rental unit located on Odin Lane and that I note was newly remodeled. April Pierce pulled up and approached both of us while being extremely rude while giving us extreme grief while bitching, complaining, and started an extended arguement with both of us regarding 2 trash cans and 2 discarded couches. These 2 trash cans were from THEIR "own rental unit" that were placed there by workers of THEIR own unit to be picked up by the City on pick up days. Both trash cans were never moved from their own placed positions! April Pierce claimed that the 2 cans that were partly blocking their rental property driveway needed to be moved RIGHT NOW! April "assumed" that the 2 trash cans were not theirs as she stated that there were 2 trash cans in their garage. April Pierce REFUSED to listen to ACTUAL FACTS or anything that was stated as she started "hurdling abusive and consendating remarks" against me as to being a former LEO and former City Employee because facts and information differed from her own misguided assumptions and MISGUIDED OPINIONS. All of this because April disagreed with the facts regarding the 2 trash cans were from "their own property". Had April actually looked into the 2 trash cans she would have seen a lot of their own unit's NEWLY discarded "retail packing" including retail boxes from towel bar racks, a Multi Purpose Hook (bath robe), door knobs, door hinges, light fixtures, verticle blinds, Hazardous Waste (gallon can of house paint), yard waste etc from their own items. These newly installed item CAN BE CLEARLY SEEN in their rental listings with room to room pictures shown! April argued about the facts of the City of FWB "requiring a pick up REQUEST to be SCHEDULED with the City or the City will NOT pick up 2 large discarded couches. April involved herself into my conversation with the Honduran neighbor that I was already talking to when she pulled up. The neighbor was discarding these 2 large couches that were slightly encrouching on the rental property's "imaginary property line" and were moved slight over upon her request. April Pierce refused to accept that she was ignorantly wrong regarding the TWO trash cans and the FACT that the City REQUIRES a SCHEDULED PICK UP REQUEST for BULK HOUSEHOLD ITEMS. April became extremely rude and belligerent. April wrongly claimed that you do not need to call the City to have 2 couches picked up. On 11-21-2023 I called the City of FWB Sanitation Dept via the Public Works Operations Manager Office while also speaking with the Administrative Coordinator. April was TOTALLY PROVEN WRONG AND IGNORANT OF FACTS! April at one point told the Honduran neighbor to just go "dump the couches in a business dumpster" which would be totally ILLEGAL, in violation of State Law regarding illegal dumping, and subject the neighbor to FINE AND ARREST! You can't make that crap up!

When I moved out of Katie Manor in Crestview, Florida I left my apartment in excellent condition as…read moreI ALWAYS do. I have leased 76 different apartments in my lifetime and have always gotten my FULL deposit returned to me. Katie Manor in Crestview Florida kept my entire $200 deposit which was simply out of revenge for me complaining about them allowing a pitbull continually off a leash and for contacting Animal Control when they would not solve the problem. Come to find out the manager Donna is friends with the woman Rebecca that owns the pit bull. DO NOT lease from these unethical people nor rent from ANY community ran by WRH Realty Company. I wrote them numerous letters asking for assistance and got no satisfaction whatsoever. These people are simply unconcerned for their residents safety and are nothing more than thieves.

I have to say this apartment community is awesome!! Friendly staff and VERY clean. I highly…read morerecommend this place for anyone looking for a great atmosphere to live in. The office staff keeps the common areas clean and organized. Proud to call this place my home.

Me and my caregiver moved into this apartment complex from the apartment complex under same…read moremanagement in Bonifay. We moved in in 2024 and now going on June 2026. I am very comfortable here. It's very quiet and people are friendly. Everyone just coexists together. The landlady has always been super helpful and very nice. Especially seeing how I'm disabled. She always checks in and makes sure that everything is OK. There are laundry services on-site. Animals under 20 pounds are accepted with proper paperwork. Service animals or ESA are also accepted with proper paperwork Stove and refrigerator are included. I would rate the noise level a 2 to 3 if the scale were 1 out of 10. It's very quiet and peaceful. You can hear your neighbor just barely. Enough to be background noise that's actually comforting. Garbage disposal is included with rent. You are assigned a parking spot. You can usually feel the breeze off of the bay even though you're not right on the bay You are about 1 mile and a 4 to 5 minute drive away from the shops and Food of Freeport. The surrounding towns have bigger shops that you can go to. The sheriff station is less than a mile away. Emergency services arrive in a very timely manner. Overall, it's a very lovely place to live and I am happy to be here. (RENT IS NOT A SET PRICE, IT GOES BASED OFF OF YOUR INCOME)