Great, clean, professional service keeping you informed all the way with phone, text, and emails…read more It felt like that friend you want working on your car.

Extremely good service. Kept me updated throughout the service. Told me how long it would take.read more

This is a late review, so my apologies. Our 2002 BMW 530i Sport sprung a leak in one of the plastic…read moreradiator end caps, and if you know BMWs, you know the plastics on the older ones can be a weak spot. In fact, this was the 2nd radiator our BMW had since 26,000 miles. Performance Auto Care, which has deep BMW knowledge, took care of our beloved BMW which was approaching 200,000 miles. Chris and his staff will take care of you. It's great to be able to talk with the professionals who actually work on your car rather only dealing with service writers at other places. They will treat you and your car with respect at Performance Auto.

Chris Wellborn took care of my alternator at the last minute on a Saturday morning when no one else…read morecould, even when his shop wasn't technically open, even when he had to go pick up the part himself! Really saved the day and went above and beyond! Honest and trustworthy mechanic and those are hard to find!!

Huge and costly mistake taking my car to United Auto in Flowery Branch. Shame on me for trying to…read moresupport a local business that doesn't deserve it, in my opinion. Summary: I understand that auto shops need to mark up parts (on top of wholesale prices) to make a profit. The owner of the United Auto Shop said that 'they mark up parts by 35% over their cost'. After two verbal requests, I finally got (after I paid the invoice) the part numbers for the parts (supposedly) replaced. I looked up the retail prices and saw that they charged me over 2X retail price for identical, readily available parts ($2,800 for parts that I could buy at retail for $1,300). When I discovered this, I called to speak with the owner (Ryan). He said that he would not rebate me 'one red cent', which indicates to me that he's perfectly fine with gouging his customers well above his stated policy. I would think such (in my opinion, egregious) pricing practices were required to be disclosed to consumers and protected under Consumer Protection Regulations. BTW, they didn't complete the work correctly, so I will need to take the car to another shop to get it done right. Details: My car was leaking hydraulic fluid in the retractable roof area and into the vehicle. I had viewed a YouTube video showing the exact same symptoms on the same make / model of car but thought it better to take it to an auto shop to have it fixed instead of doing it myself. Mistake number one was taking my car to United Auto. When describing the issue to the shop manager, he said that he had experience with such problems and knew how to fix them. The manager called me with a rough estimate (not a quote, let alone a written quote) before they even diagnosed the issue, 'for about $5,000' if all of the entire cylinder systems needed to be replaced, which he said he doubted would be necessary. Still no quote. Another mistake on my part. Then he said something that should have been the biggest red flag. He offered to buy my car from me (presumably at a substantial discount) before the work was started. Based on my forty years of business experience, I would say that ethical businesspeople don't do that. But I said no thanks, and let it pass. Another mistake of mine - I should know better. I provided the YouTube video that showed the exact same issue for minimal cost and effort. The representative said that he reviewed the video thanked me and said that he shared it with the mechanic. After doing their work (which is still not complete), which took much longer than they estimated, they charged me over $5,600. Of course, their website states that they can levy a lien on your car if you don't pay in full. So, I did pay, given my experience with them up to this point, and then called the owner to discuss their, in my opinion, egregious charges for the parts (setting aside the extensive time charged me for the work). I requested a reasonable rebate just to adjust the parts pricing from over 2X retail versus what he said was only 35% over wholesale. His response: 'Not one red cent rebate'. I will never make the mistake again and allow United Auto to get near one of my vehicles ever again.

This is one of the worst places I have ever been to. I had to get my car fixed and when they…read morediagnosed they told me it was the fuel pump. So I had them fix it and it broke down again and they said it was the relay so I paid to have it fixed by them. $1200 later the car has broke down again and I will never take it back to them they are hacks and don't do good work I would never recommend someone here ever.

I needed my water pump replaced and Nate was very helpful explaining the part I needed and what…read morekind of labor it would require, and also had the best prices around that I could find. I had originally taken it to get diagnosed at a different shop and he offered to look at it for free quick just to make sure what they told me was correct. Once i dropped it off he was great with communicating and got the job done in great time! Overall great service and great place!! Will definitely be going back for any repairs I might need in the future

From the owner: We are a small family owned auto repair shop that specializes in Check engine light, ABS and…read moretraction control, and electrical diagnostics. We are both professional and affordable, offering a warranty on qualifying repairs. We will not recommend repairs that are un-needed. One of our goals is to provide affordable auto repair in an industry that has become over-inflated with high cost to individuals that simply need reliable transportation.

Great first visit. Got 4 new tires only took 30 minutes. Lobby over looks the service area. Great…read moreview, I had a gent show me I had a bad wheel sensor. The only bad news.. Otherwise they were fast, friendly and gentle with my aging ride. Good job Discount!

The best experience I have ever had with a vehicle. You can call or go to their website to set your…read moreappointment and select your tires. Check-in was easy and my vehicle was in the bay in less than 5 minutes. They say they will get you out in 30 minutes or less. If it is over 30 minutes then the tires are free. I was in and out in 17 minutes!

Front desk doesn't consistently answer the phone or text in a timely fashion. She was on her cell…read morephone every time I came into the shop despite her not responding to requested updates after waiting days/weeks for a response. Looking for a solution for the cause of a check engine light, Total changed the spark plugs twice, replaced a smog device, and sent home the truck 4 times after I paid $1000 to FIX the cause. Check engine light came back on every time I cranked the truck the next day after "repair." Was told if it happened the 5th time, bring it back and they'll try something else. While at the shop, I drove by one day to see my truck parked where I'd left it despite being told it was "inside the shop and being worked on." Spoke to one of the mechanics about progress on the repair and he gave info that was the exact opposite of what was told by the front desk. Was lectured by the front desk and told that the problem was that I "misunderstood" what she was telling me. Third local shop that can't handle the magnitude of business that is flowing in now that Hall County is a suburb of Atlanta.

I was in an emergency situation so had no choice. Really friendly. After when I showed the bill to…read moreother mechanics I found I was way over charged for the parts and the labor. They took advantage of the fact my car was undrivable.

Justin Hall at the Buford location was warm and friendly from the moment I walked through the door…read more The team did a thorough inspection, explained everything clearly, and gave me a fair price with no pressure to add on services I didn't need. The work was done right and done fast. This is my shop from now on.

My husband has used Team Ryan for many years for all of his work trucks. I called recently to ask…read moreabout some squeaking of my breaks, confused because it's basically a brand new car and the dealership said it's fine (but no explanation). I called and explained and spoke with Danny. He was very welcoming and explained what could be happening (without making me feel dumb) and was more than happy to get me scheduled to ensure what he thought was correct. They always take great care of my husband's truck and when my car needs to be serviced I'll bring to them as well because of the great customer service over the phone.

Wesley and his team are very knowledgeable and provide reliable service and fair pricing. We've…read moreused them for repairs on our two vehicles and have always been pleased with the care they provide, probably why the word 'Care' is part of the shop's name.

After a few repair shops, this is the only place I go to now very honest and hard-working family…read morewho are friendly and professional. They fixed my van on a few occasions now. Thank you guys!