The care from the PT's is excellent and compassionate. Have gone for 3 years for 3 big spine…read moresurgeries and a couple years prior for shoulder surgery. What I am disappointed with is a change in business practice and most major insurance companies (I have Aetna) and Medicare are no longer billed. Patients are expected to pay up front (my recent bill was $250) and submit to insurance for reimbursement. My care plan had graduated to every other week. I can't afford that and they are not willing to work out payment arrangements. (So much for loyalty). Insurance can take months to reimburse an individual. I can appreciate the impact to a business when insurance is slow to pay them but there has to be a middle ground for the patient. I was politely invited to seek care elsewhere if I couldn't pay. Wow! Just be aware the bills are steep and up front payment expected. The therapists are great but billing practice not so good. Also if you expect to speak with a live person it's rare. You usually play phone tag or send a text and hope to hear back. I really wanted to continue here but I'm afraid I probably can't afford it....

Tried to set up PT for hip pain. Had to wait 6 weeks to get in. Before I went I called to question…read morethe costs. Was told it was a small co-pay. I questioned that it was more than that and they asserted that it was not. I went to my first appointment, which was just evaluation with no actual recommendations made. 2 weeks later I get a bill for the full amount as it was not covered by insurance (after I asked twice for an estimation of costs). So, now instead of a $33 payment I'm stuck with $200 cost for absolutely no recommendation of ways to alleviate pain. Do not trust what the front desk tells you regarding cost! If I had known that this would only apply towards deductible and I decided to still move forward. I would have at least set up my first appointment in January and not do one appointment in December and basically flush that $$ away. Very frustrating!

Great Service! Dr. Clayton took care of my insurance claims and did all the paperwork for me…read more Thanks, LA

Quality of care is undeniable. Their team is like a family, and they all are working together to…read moreget you feeling better. Physical therapy, chiropractic, and massage therapy.

I'm going to preface this review by saying all the physical therapists here seem pretty friendly…read moreand knowledgeable and this is in no way an attack on them. I thought I did all the research I needed before coming in here but it does not even matter because the front desk people will straight up lie to you about how much the appointment will cost you out of pocket. I was told I only needed to pay $60 out of pocket up until I meet my deductible which would be roughly about 10 more visits and then my payments would be around $20-$30. I specifically asked and told them I did not want to get surprised with a fat bill. Well guess what just happened 4 months later... I received a $220 bill for my ONE ~30 min appointment of nothing but doing some very basic stretches. The biggest cost came from a pdf file sent to me with more stretches. Mind you, all google-able / youtube-able information. I was billed for sessions longer than my entire appointment time. 75 minutes worth although I was not even there that long? I asked for a breakdown of the costs and did not receive that from them but I did receive it from my insurance company. Like someone else said, the billing practices are absolutely criminal and I'm worried the elderly are getting taken advantage of. Don't trust the front desk people, call your insurance before booking an appointment.

Matt with MTI First Hill has been excellent to work with. Through the last year, he has been able…read moreto work on multiple issues I have had post shoulder surgery and get my body back in balance and I am able to do what I love again. I have seen lots of PTs through the years and Matt is absolutely the best I have seen. Thanks MTI!

Great therapists, truly enjoyed working with each of them and receiving help on my back, shoulders…read more& balance. I highly recommend them.

Friendly and welcoming staff! Fun trivia good music and environment that supports healing. Had a…read morebad accident four years ago and needed pt at several intervals of my surgery and recovery. Scott and Dalton were instrumental in my healing. They helped with strong anatomy based alignment and strength training. Gave real world perspective on how to continue to live healthy after finishing Physical Therapy! They walked me through the entire journey from nerve healing to strength training! They smiled and supported me on good days and bad! I saw tremendous improvement in my case once they were on my team! I often ran into neighbors and realized this is a community resource! Highly recommend!

The first visit was one-on-one with the therapist for 45 minutes and went very well. However, for…read morethe next visit, I was placed in the general exercise room where the therapist was seeing two other patients besides me for the entire hour I was there. This lead to frequent times where I finished my exercises and had to wait for the therapist to finish with other patients. I am reasonably confident that each patient being seen is being billed out at the full rate for the hour. Highline PT is part of a 250 clinic operation and they are in turn owned by an investment company, so maximizing revenue per patient is undoubtedly a desired outcome. Sad state of health care in America.

This place is fantastic! I have been going here regularly , twice a week for about a year now and…read moremaking steady improvement. The therapists are skilled, caring and very good at pinpointing your problem. BTW, great care for seniors. The office staff is most helpful.

I've been going to them for years, Dr. Leshaw always has my back!!…read more Kelley is a killer masseuse in the back of the. Building! Go give them a try.

Warning! Don't be fooled by the friendliness of this clinic. If you miss your appointment even for…read morethe first time, they'll gouge you. And take note, this clinic doesn't discourage patient/client to come in even when you are sick. So, if you visit this clinic and got sick, more likely someone was contagious and you got the virus from someone in the clinic. Here's my experience. I had a massage appointment on Monday, December 4, 2023. Sunday the night before, I got very sick with high fever (103-104 F), chills and body aches. Of course there was no way I could've cancelled it within 24 hours. So, I called the clinic on Monday (day of my appt) to cancel explaining I am very sick and have all these symptoms. The office manager/receptionist said she would cancel, without mentioning I would be charged a $90 fee, which is $31 higher than the insurance allowable amount! I reached out to the clinic via and requested a copy of my signed agreement regarding the cancellation fee and also said I have proof from my doctor that I was very ill (I went to see my doctor on Tuesday). They didn't send it and instead, the owner (Leshaw) replied "On December 1st we raised the no show fee from $50 to $90 and posted it at the front desk. We are not required to have patients sign a document when we raise rates or fees." The office manager who I spoke to, didn't have the decency to tell me they increased their cancellation fee to $90 as of December 1st nor told me she can cancel my appt but I will be charged the fee. How in the world would I know that if I have never been in the clinic since December 1st? I thought I was doing them a favor for not coming in. I didn't want to be responsible for getting anyone sick if I had come in. But the office manager clearly stated that they can't tell anyone to come if they are sick nor they will turn anyone away for coming in sick. What kind of healthy care facility would do this? They obviously don't care about the well-being of their staff nor their patients/clients. The worse part is, my insurance would've paid them $59 if I went. But instead, I paid $90 out of pocket. I've never missed appointments and even referred my husband to them. I called around and other clinics would only charge $25 for first missed appointments. There are many good chiropractors in the area. Don't waste your time on this one.

Dana has done an amazing job helping me recover post hip replacement. She listens and gently gets…read moreme to the next step - eg walker to cane, stairs, driving, etc.

Excellent in every sense of the word! My 3rd time over four years and three different PTs. All have…read morebeen helpful and very knowledgeable! The employees at the reception have been there for a long time and are absolutely wonderful...kind, welcoming and always helpful.

I work in a very injury prone profession and have had three separate instances to use physical…read moretherapy over the past 25 plus years. By far my best experience has been with Tito and Danny at Atlas Physical Therapy. They are kind professional and definitely interested in your short term and long term health. They pushed appropriately but not too much. Tito uses an app that reminds you of which exercises to do on your days off, and I am still using the app even though I am released from therapy. Hopefully no future injuries but if I do I will definitely be seeing Tito, Danny, and their great support staff such as Jessie.

Just a heads up that they will turn you away if this was just a personal injury. They will only…read moretake patients that have gotten into a car accident or if it's an injury that pertains to work. That's too bad, all other locations near me has horrible review. They should also make a note of this on Yelp so that ppl are aware