As if trying to do renovation is not stressful enough, this has been one of the most frustrating…read moreand disappointing experiences we've dealt with. The quality of these doors is extremely poor. They are made of MDF and wrapped, but the finishing is horrible. For doors that cost thousands of dollars, this level of workmanship is unacceptable. On top of that, the doors are excessively heavy and cannot even be properly installed without additional reinforcement, which should not be necessary for a quality product. What made the situation worse is that these were custom doors. The company came out and measured the openings 3 separate times, yet the doors and frames still arrived in the wrong size. Instead of correcting the issue properly, the store sent someone into our apartment to cut and modify the doors on site. This resulted in further damage and poor finishing--essentially butchering doors that we paid a premium price for. In addition to the quality issues, we never even received the full order. We have been trying for months to get a refund for the missing doors, but have only received empty promises like "we're busy" or "we'll take care of it," with no resolution. At this point, we had no choice but to file a claim with our credit card company to try to recover our money. Also, being required to send the initial deposit via wire transfer should have been a major red flag. This situation has caused unnecessary stress in our home. Between the poor quality, incorrect measurements, and lack of accountability, I strongly advise others not to do business with this company. STAY AWAY!!!!!

Hello These doors and frames are made of mdf wood and…read morewrapped but seams where corners meet are done poorly. The doors are too heavy to be hung up and hold on the frame without proper reinforcing which should not be needed from quality doors. I have been trying for months to get a refund on my order for half the doors that were never delivered and false promises of being busy or I will take care of it. YOU WILL NOT GET QUALITY DOORS YOU WILL HAVE A HARD TIME GETTING YOUR MONEY BACK. I HAD TO PUT A CLAIM WITH THE CREDIT CARD COMPANY FOR THE MONIES CHARGED ON MY CARD. The initial deposit was only to be wired into their account which I should have taken as a red flag from the get go. Hopefully the credit card company sides with me and I get those monies back. DO NOT USE THESE PEOPLE DO NOT USE THESE PEOPLE DO NOT USE THESE PEOPLE

Amazing service and my new doors came out great! We had an issue and they resolved it right away…read moreand helped us a lot.

We used South Florida Doors and Closets to update our old mid-century modern closet with new…read morefloor-to-ceiling custom doors. The process took a little longer than we expected, but it was definitely worth the wait. We're really happy with how everything turned out and love the final result.

After a long and exhaustive research I decided to replace all my windows and doors with Hurricane…read moreimpact windows. I decided to get 5 different quotes and compare them based on price, reputation and the overall "vibe" I would get from their representative. To make a 4 month story short, no company compared to the presentation, price and vibe that I got from Prime Window and Door. From our first meeting I was very impressed with Robert and his company. He answered all of my questions and actually asked me a few which was something that no one else had. I could tell he had a genuine pride for his work and loved what he does. Robert was up front about pricing and didn't play any games. We discussed financing and I decided to go with him. The install went flawless and Prime Window did an amazing job to keep the mess to a minimum. The windows look amazing and my home is safe for storms (and much more energy efficient). If you're on the fence with who to go with for this major home improvement don't think twice, check out Robert and his crew at Prime. They will treat you like family.

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

Yoandre came out to fix my sliding glass door which was very hard to open. He replaced some parts…read moreand i paid extra for them to reseal/chaulk any old caulking to prevent water from coming in. He did an amazing job. I now have to be careful opening the door because it GLIDES with just 1 finger :) This is a GREAT problem to have especially when you suffer from carpel tunnel. He was extra careful with the doors and extra clean.

I called Doctor Door in Miami to request a quote to repair the glass bathroom door, since the top…read morepart was slightly hitting because the upper hinge had given way. The next day, the employee showed up and took measurements, indicating that the 2 hinges needed to be replaced for $400.00. Of course, I rejected that. I called or was called by the boss Darío, who asked me how much I wanted to pay. I answered $200.00 and he agreed. He sent me a technician (Brito) who was supposed to arrive between 2 and 3 PM (he arrived very late, by the way, with justification) and entered my house at 5:04 PM and left at 5:19 PM. The next day I complained to Darío that for 15 minutes and without parts to install, just to tighten the 4 screws, it was extremely expensive, to which he replied that that was the cost. NO, THANK YOU.RCI

Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

I called and Mario was very receptive with same day installation of a TV mount for a 75 inch TV in…read morethe Fort Lauderdale area. Took him a total of about 40 minutes to install the mount and TV. Exceptional service and quality work. Would highly recommend to anyone looking to get a TV mounted to their wall.

Mario is amazing! He follows through on his commitments and treats your home with respect. This…read morekind of service just doesn't happen in Hialeah/Miami. I've been through multiple handymen in the last SIX months trying to get this job completed. Mario is the only one who followed through. He did EXACTLY what he said he would do and within the EXACT timeframe we discussed. He custom built a 10' x 4' enclosure for my washer and dryer in the back of my house. It looks great and is very functional. Mario thought of all the details and asked me the right questions to ensure he exceeded my expectations. He speaks perfect English and Spanish! Although, he'll tell you otherwise. Lol! If you're tired of the bullshit, run around and shoddy work that plagues Hialeah and Miami, call Pronto handyman! He will exceed your expectations. Thank you again Mario!

Poorly managed. Poor customer service. Poor communication. If you want to be frustrated waiting…read morefor your doors to come from Colombia and deal with their incompetence then by all means use this garbage company.

Stay away from this door company, it took them 3 months just to finish the bad installation of the…read moredoors they did, not counting the 3 months of manufacturing and I am still waiting for a door that is peeling off. For 20 doors they sent only 1 installer, which installed the doors a disaster, badly glued, cracked, the marerial bad. The installer badmouthing the company he works for. The worst customer service, when you call they say they're going to call you back and they never did.

I recently had the pleasure of working with Signature Impact Windows & Doors, and I couldn't be…read morehappier with the experience. From the very beginning, Jen made me feel comfortable and confident in the process. She was patient, took the time to answer all of my questions, and explained everything clearly so I knew exactly what to expect. The installation crew, led by their project manager Juan, was fantastic and very professional. They arrived on time, worked efficiently, and treated my home with a lot of care and respect. It was clear that they take pride in what they do. When the job was finished, everything was cleaned up and the results were beautiful. The impact windows look amazing!! I'm so glad I chose Signature Windows and would absolutely recommend them to anyone looking to install impact windows. Great people, great service, and excellent workmanship from start to finish! They all go above and beyond!

Worst window company, first they tried to rip me off by adding thousands. Second none of my windows…read morefit from the measurements they gave. Extremely unprofessional. DO NOT USE THEM.