I'm almost afraid to give Mary Nara a 5 star review (I'd give her a 10 if I could!) in case it…read moremakes it difficult to get an appointment with her ! She is knowledgeable, kind, patient, thorough. She listens to you, she hears you, and respects your decisions. She is informative, gives you all the time you need to ask her questions while she addresses your concerns. I never feel rushed and I'm always happy when I leave. Mary Nara is by far the best health professional I have had in Las Vegas! I can't thank her enough!

This place is incredible. We have received a great recommendation from a friend that took her son…read morehere. She said their therapist is wonderful and professional. My son was skeptical at first and didn't open up easily. Then, he opened up and the change was saw in him amazing, I can't recommend this place enough!

I have been using the tele-health services with Habtamua Assore and she has really been helping me…read moreget back my motivation to do computer work again. She is very supportive and a great listener and has helped me clarify things so I can think better about issues that I am having and so I can move in a more positive direction with my life and deal with my health and energy issues. Highly recommended. I finally feel like I can get stuff done again and I couldn't a few months ago I was having a hard time getting motivated. I still am but I am much better than I was before I started therapy with fewer off days and more on days.

No complaints, love my therapist Michelle. Compassionate, professional, insightful. The office…read morestaff is always very nice.

My therapist Mercedes is an angel sent from above, she really takes the time to listen without…read morejudgement. She makes me feel heard and understood and always gives me great feedback and tools to navigate my mental health. They have telehealth or in person which is great. If you are a new patient, please don't be startled by their long wait times, they have cancellations very consistently and even when there's only an appointment available a few months ahead, i still get plenty of appointments through the cancellation list. The phone staff is so nice too. Love them

Have absolutely loved all of the therapist my family and myself have met. Front desk is helpful,…read morethey offer online booking which is super convenient

Zero stars if i could. Terrible customer service and terrible communication. Marisol the manager is…read moreextremely rude and unprofessional. customer service is nonexistent. Made an appointment 2 weeks in advanced while giving all my insurance info and they said I was covered. showed up to my appointment and double checked and asked if i was covered. They took my id and insurance card and after checking on the computer said that I was covered. Soon as i left they said Im not covered and owe them $$$.

I had to give Nueva Vida Mental Health in Las Vegas one star because negative stars are not…read moreavailable (I would have given a negative 10 stars). I view this "Service/Counseling" as a scam and a money grab. Yes, this is under a different name because I do not want to be retaliated against by the Staff. Like others have stated, "It's their way or you get kicked out." If you decide to seek counseling here, I will caution you not to waste your money. You will be treated fine as long as you agree with their lines of thinking. They provide no form of Teaching or Counseling. No workbook or anything to do as homework. You sit in a small room with 10 to 12 others and listen as others talk about their situation and/or their diagram. Don't worry if you do not speak or understand English. You can sit in the group and play on your phone; no participation is required. As long as you go along with the counselor's ideas, thoughts, and opinions, you will be fine. Do not express any of your emotions, as you will be ostracized from the group with no questions asked and no one inquiring why you were upset. Be prepared to be called a liar if you do not bow down to what they think you should have experienced in your life. You will be told that there is something you are hiding, covering up, or do not want the group to know. I do not understand how a counselor knows more about your childhood than you, yet they call you a liar when you are describing how you grew up. It's amazing how much power one person can have over your life and destroy it through a personality conflict with them. Warning: Do not seek any services at Nueva Vida Mental Health. They are not there to assist you in any way; they are merely lining their pockets and wasting your time, while also causing harm to you and your family if you do not bow down to them and agree with everything they say. They create a hostile environment for you to be a part of. How can you pretend to be a professional when you have two individuals, one who only speaks Mandarin and the other, with very broken English, to sit in a group setting while everyone shares, comments, and provides all instructions, etc., coming from the counselor or group members is in English. Knowing that these individuals do not understand anything you are saying violates a code of ethics? PLEASE take this WARNING to heart! DO NOT GO TO Nueva Vida Mental Health in Las Vegas!!!!

The best experience i have ever had in MH. They treat you…read morenot just as a patient, but a person. My cousin recommended James to me a couple years ago, and he changed my life as he did hers. Also I tend to have bad insurance or no insurance, but even if your insurance isn't covered. Visits are 90. :)

I was a patient of Doug brooks for about a year or a little more and he's the worst provider I've…read moreever had to deal with and I've been a licensed medical professional for almost 15 years. Doug's knowledge of medicine is poor and he over prescribed me on medication that didn't even help the problem I initially came in with. He pushed me on a medication I wasn't familiar with and everytime I would check in with him and tell him my condition wasn't getting better he would just increase the dose until I was at the absolute max dose within about a month of just starting it. The most he would ever ask me at an appointment is ' How's work going? ' or some other kind of small talk, but he didn't know how to figure out solutions to the problems I came in with. The dose was so high I had to take 2 different capsules of the same medication ( which also hurt my wallet )because they didn't manufacture one pill in such a high dose. He was even willing to increase it more and disregard medical suggestions but I told him no and stood my ground. After a year of being on this medication, getting 90 day supplies as directed by my insurance company, Doug all of a sudden shed his boss has directed him to instruct every single patient that they must make an appointment every single month, regardless of treatment, progress , or any other individualized criteria. As mental health patient we should always be treated with individualized care, not all lumped up as one big group to make the prescribers job easier. It was clear that this was to triple their revenue, so instead of making an appointment every 90 days it had to be every 30 days. Well it was so funny because my CIGNA insurance only covered a 90 day supply at a time when it came to mental health medication. As I mentioned, I've been a medical professional for about 15 years so I never heard any kind of office rule ( unless you're prescribed controlled substances monthly, which I was not ) that they all of a sudden decided to implement because of their greed. When I confronted Doug about his unethical practice, I made sure to emphasize that not even my insurance covers 30 days at a time so how would he expect to get paid triple the amount like he's asking? I even randomly called the front desk to ask them about any sort of new policy and they confidently said they had no idea what I was talking about and neither Doug, nor anyone else has ever mentioned any short of policy. And I want to be clear that he specifically told me this had nothing to do with my individualized care, and this policy was being implemented to every single patient that Office is serving. Once Doug realized he was exposed, he raised his voice and got extremely vulgar and violent threatening me with physical harm, as well as cutting off the medication he got me addicted to (which I never wanted to take in the first place) he had the opportunity to get violent and raise his voice since he had the luxury of working from home and the appointment was over telephone that time. I immediately filed a complaint with the Nevada medical board against his license. As I started doing more research on this man, I could see many terrible reviews, specifically mentioning his temper and loss of control when mad. There's even a few here on Yelp. If you scroll up a little bit, you can see for yourself. Please avoid this office at all costs, there are many other options with genuine providers that are not money, hungry crooks. His picture is below so that you can make sure you never have to deal with such an awful person when it comes to your mental health. Shame on his boss for keeping him employed. His boss has threatened me with legal action stating defamation of character, but by law, the truth is allowed to be shared with the public that is not defamation. I understand how Doug gets away with his behavior now, because his boss is just as bad and encourages such practices disregarding the patient's best interest. I hope this place gets shut down sooner than later for the sake of our communities mental health.

Thanks too element's of motivation , for great customer support, and making my experience go well !read more

Partnering with Elements of Motivation through our Enneagram of Las Vegas events has been amazing…read more It's clear that their team really cares about the community and you see it in the quality of the services they provide. They create welcoming spaces where people feel supported and inspired. EOM is definitely a valuable part of the Las Vegas mental health community, and comes highly-recommended.

Could not ask for a better listener than Jennifer!!!! She has been wonderful to me!!!!!read more

Linda put me on an anti psychotic medication when it wasn't necessary and caused extreme painful…read moreside effects. I have not been able to get off of these meds since . I highly recommend avoiding her . she truly has ruined 5 years of my life .

I had a really bad experience with Allison who I thought would be a great fit for my daughter based…read moreon reviews. Well I was extremely wrong. I initially started to speak with Taylor who I believe is the admin for the therapists. At first I thought this place was in order because she followed up with me and asked what I was looking for through the process. Guess what, nothing was in order and it's so disappointing when you're trying to get help and have to go through a bad experience with experts that help people. This is not the case where all they were looking for is the next person to take money from. One of the worse things Allison did was, when we were done with our session she didn't even walk us out to the front door and said your time is up when would you like to schedule another day and time? All I have to say is WOW! At that, this session was for my daughter when we arrived she said, oh this session will start with myself and my wife, so my daughter had to wait at the front. What a joke! I have text messages from Taylor to bring my daughter. Even the online links she sent were out of wack. I should of researched more especially when you only have 3 reviews. Later to find out Allison is only an intern for the company, go figure. I promise, everyone please be careful and do your research. The owner Rebecca is not even here in Vegas and only does virtual sessions. I feel it's more personal when your trying to see a therapist or psychiatrist in person. Rebecca should definitely reevaluate who she hires for her office. Horrible how you don't even walk us out and say okay thanks for coming. Unbelievable, I'm in sales and I would never ever do that to my clients. I tried to reach out to Taylor and she literally went ghost and shows on text she read all texts I sent. This place is a scam and they will take your money. Please be careful everyone! I went ahead and changed the stars, because Rebecca reached out and made everything right. What a difference when I spoke with her. It shows that she is a professional and I wish she was here in Vegas. I really do not want to bash anyone, but Allison needs a lot of training in her field. Funny thing is finally Taylor responded and that was a joke! I am sorry to give your business a bad review.

New management is Insight. They don't answer the phone, don't respond to emails, won't transfer…read morerecords after multiple requests.