This was the worst service I have ever had. Terrible patient care and it was a dirty facility! Go…read moresomewhere else. I did reach out to customer service and even they were a let down. More interested in protecting their inner circle than the patient.

Amazing experience with Dr. Ellis. He took his time with me and made me feel seen and heard when my…read more4 other doctors couldn't figure me out. I'm anxious and hopeful that he will get my hip feeling the way it should after a revision to my implant.

My husband had a very complicated tibial plateau fracture that needed immediate surgery Dr…read more Bellisari did an amazing job with the procedure and there were no complications. He even went in and scoped the knee and found that the meniscus was also torn and there was floating cartilage that needed to be removed working with the insurance here was quite simple and we knew exactly what we were paying for.

This place is hard to reach even when they are supposed to be open....no emergency contact number…read more...no one calls you back....problems getting me education on time

Poor information sharing. Said they took insurance before first visit then four visits later…read morehanded a bill. They were not eligible for reimbursement from insurance because provider was inactive and the refused to correct it.

Please hire someone to answer your phone! I left 2 voicemails and sent an email before I talked to…read moresomeone at the end of day 2 just to schedule the appointment. Today I showed up for the appointment and called over a period of 10 minutes to let them know I was there. I left a message and eventually just left because no one contacted me. The Dr. is great! Front desk... not so great.

Easily accessible locations in Clintonville and Dublin and very accommodating with their schedule…read more The doctors here really care as well as the nurses who are very knowledgeable. I highly recommend them.

I don't think anyone really wants to be at an orthopedic appt, but I had a surprisingly pleasant…read moreexperience here. Check in was fast and efficient. Very large waiting area with plenty of seating. Doctor was on time and very personable. Doctor was able to offer a plan with concrete next steps. All complex imaging procedures can be done onsite at their facility. Lots of specialty areas covered within the practice and well known for sports medicine. Several of the docs here are team doctors for CBJ. Also, this practice does not require a referral from primary care so it makes getting an appointment so much faster.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

The worst experience ever with Dr Philbin. The practice is out for every cent imaginable…read more(constantly pushing to upsell unnecessary items that you can purchase on Amazon for a fraction of the price). Dr Philbin put pins in my foot that were not only unnecessary but also protruded into the flesh resulting in constant pain. At my follow up visit, the PA did not remove all the stitches in my foot resulting in an infection. I cannot stress strongly enough to avoid the practice! I recently had corrective surgery by a certified orthopedic surgeon who specializes in feet and ankles.

Dr. Thomas was my second opinion from another surgeon. He was friendly, informative and took the…read moretime and effort to make sure I understood my situation. I was very impressed with him and his staff. I have had many surgeries in my life, so I know a amazing surgeon when I see one. He's not just a surgeon, he's a human being that treats you like family. You may have to wait a little to see him, but that's because he cares about everyone of his patients. I do not want to leave out his incredible nurse Lydia. Thank you for always keeping me informed. Email her anytime and she gets back to you immediately. I got very lucky to have him and his staff take care of me. I suggest him for anything foot or ankle related. You will not be disappointed. Summer Fleming

I'm so grateful to Dr. Jamie and her staff! I've visited here pregnant, I've brought a couple of my…read morebabies here, and I've come for standard back pains and Dr. Jamie was great at taking care of our needs! I definitely recommend her office.

I was charged for a service I did not receive, and when I inquired I was told a number of stories…read moreto defend the poor business practice and really just mistakes in healthcare. I understand the healthcare and insurance industry very well, and I was cheated. When I tried to file a claim to dispute the overcharge, the lead practitioner began to raise her voice, wouldn't stop talking, and started snorting at me when I said her statements were inaccurate and didn't make sense. I just don't think the holistic industry can afford poor business practice on top of a scientifically questionable reputation. I'll go to an MD next time.