So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm very specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine read more

Orthopedic One - Upper Arlington - Sports Medicine Near Me - Columbus, Ohio

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Dr. Blackwell and his team were incredible. I had to bring my 12 year old in after an ankle and knee injury yesterday. From the minute we walked into the Upper Arlington office, every single staff member was kind, professional, knowledgeable, and on time. My daughter kept nudging me to exclaim how "nice" each person was to her. Dr. Blackwell, his PA and Sam, who helped fit her with a knee brace, took great care of my daughter. I never felt anyone was in a hurry and they each took so much time to listen to and assess her thoroughly. As a doctor of physical therapy, I am acutely aware of how special this circumstance was and HIGHLY recommend Dr. Blackwell. read more

The front desk staff is friendly and helpful. The medical assistants are great and I saw Dr. Rerko and he was very knowledgeable and kind.

I made the mistake of entrusting Orthopedic One with the care of my 97 year old father who is physically, cognitively, hearing and vision impaired. The total and complete lack of understanding, empathy, compassion and professionalism on the part of the physical therapist named "Beanna" and the staff is appalling. I will not make that mistake again and highly suggest everyone else do the same. read more

I don't think anyone really wants to be at an orthopedic appt, but I had a surprisingly pleasant experience here. Check in was fast and efficient. Very large waiting area with plenty of seating. Doctor was on time and very personable. Doctor was able to offer a plan with concrete next steps. All complex imaging procedures can be done onsite at their facility. Lots of specialty areas covered within the practice and well known for sports medicine. Several of the docs here are team doctors for CBJ. Also, this practice does not require a referral from primary care so it makes getting an appointment so much faster. read more

Orthopedic One - Upper Arlington - Sports Medicine Near Me - Columbus, Ohio

I believe this facility is all about Invasive surgery's to make big money for all of the doctors. The only exclusion I will make is Dr. Corey Vanhoff, he saved my 96 years young Mom. He surgically put a large steel plate and screws to repair her right femur bone. He is a down to earth man and surgeon. He took excellent care of my Mom. My number one Mom died over two years ago at over 100 years young. I wouldn't recommend anyone else at Orthopedic One. read more

Dr.Ryu and his staff showed the upmost in professional care and positive attitude towards my surgery which so far has given wonderful results. I would highly recommend this group for your Spinal needs. read more

Hubby went here for a hip replacement and he was very pleased. I went for an injection in my spine and also pleased with my doctor. We both got in way quicker than if we stayed with OSU for these procedures and very pleased with our care. read more

Highly recommend Dr. Van Stein for hand and wrist issues. The staff is courteous and professional and I have never had to wait more than 10 minutes to be called back to the exam room (5 different times). She recommended conservative treatment for my hand contractures (twice) which were quite successful, but now I am having surgery for a more complex issue. read more

The doc was an hour late, walked in for two minutes and then left before I could ask any questions. I really think that this place is only concerned about milking your insurance for everything they can get. read more

I went to the Upper Arlington office on Tuesday to see the doctor and have all of my staples removed from my leg! Dr. Van Hoff was pleased with the fact that I'm walking in short distance and riding the Nu Step to help strengthen my leg! This is the first time meeting him, other than in the operating room before the surgery! I liked his straight forward approach and his explanation of what my surgery entailed! The office in Upper Arlington is very nice. The staff were nice and very friendly and helpful. I was a little nervous about going there especially since I barely had met the doctor! I felt very comfortable while there. I was rather surprised by the amount of metal in my leg and the amount of screws is incredible!! I wii tell others about Orthopedic One and how much I appreciate the care I have received! read more

I received excellent care at the Upper Arlington physical therapy department. Courtney, my physiotherapist was comprehensive, empathetic, always on time, and gave me excellent instructions for home therapy. I would recommend her highly for anyone's physical therapy needs. read more

Great experience as a returning patient post covid. I visited the Grandview location on Olentangy River Rd.

I wish there was something less than one star as an option, they got 1 star because I cannot give them a lower rating. Go somewhere else if you want to be properly diagnosed and treated. I was a patient of Ortho One for a little over 3 years. I was being "treated" for 2 ruptured discs in my lower back, L4 & L5. I spent thousands of dollars on office visits, epidural injections, and physical therapy...none of which was helping. The cortisone helped for short periods of time with the pain, but the underlying cause was never treated, and no amount of physical. After the cortisone stopped working, the Dr. recommended an experimental surgery called discseel that was brand new, only being offered in a few places in the US, and was not covered by any medical insurance company anywhere. Would have cost me $30K out of pocket. I decided to get a 2nd opinion from Ortho Neuro in New Albany. They were able to determine that aside from the disc ruptures, the majority of the constant pain and discomfort that I was experiencing was coming from multiple (and significant) bone spurs on my vertebrae. No amount of physical therapy would have every fixed bone spurs. Ortho One misdiagnosed me, and mistreated me for 3 years! Ortho Neuro scheduled me for a 45 minute outpatient surgery that was covered by my insurance plan to remove the bone spurs and the sections of disc that were putting pressure on my sciatic nerve. I walked out of the surgery center 3 hours later and fully recovered in 8 weeks. Dr. Jeff Gittens and Dr. Larry Todd are amazing and literally changed my life by taking their time and properly diagnosing me. The best part is, now I am getting calls from a collection agency for a medical bill from Ortho One for treatment in 2024 that produced NO reduction in pain, no progress towards recovery...and I never received an invoice from them in the mail. I have not been treated by them in almost a year! I called their billing office and was told that this invoice would have been sent over to me via email or by text. Do yourself a favor, go somewhere else. They're not interested in helping you actually get better. They just want your money. There is no profit in curing you, so they string you along with bullshit treatments and ineffective physical therapy for as long as they can until you wise up and go somewhere else and actually get treated properly. read more

Have had 2 back surgeries, 2 hip replacements, shoulder and knee replacement done my docs at Ortho One. New rehab facility on Polaris is state of the art with a outstanding group of physical therapists read more

Completely unethical price gauge. I was issued a boot for my broken leg and just received the bill. They are charging me $420. for a boot that costs $60 on Amazon and at Walmart. They should have (1) told me at my first appointment that I can purchase a boot ahead of time and (2) shared with me the cost when they issued it to me. read more

Dr Alexandra Paraskos At Orthopedic One has very unprofessional business practices. My son had an 8:00am appointment due to unforeseen road construction and delays we arrived at 8:06. She had already marked him as a no show and refused to see him. We had been waiting weeks for this appointment and drove over an hour. No leeway especially not even 10 Minutes is uncalled for And very unprofessional business practice. Life happens and 6 minutes and a no show Is ridiculous. I work for one of the largest hospitals in Ohio and have never seen this type of unprofessionalism. I certainly hope Orthopedic One takes care of this. read more

First of all, if you're trying to post something on this and want to copy it to make sure it saves and you don't have to redo it don't! It'll all get erased! Now I have to do it all over again! I went to see a specialist Friday morning about my knee after having been to Riverside Hospital ER two days earlier. The ER doctor nor the specialist knew what was wrong so they ordered an MRI here. It is Tuesday five days later and they never requested approval for the MRI from the insurance company. I told them I would go somewhere else where they take patient care seriously. Sheila who was responsible was very nonchalant about it. "Ok Sir". Terrible! On crutches. My leg will probably heal before they can determine what's wrong! I suggest you go somewhere else where they take Patient Care seriously!! read more

In the past 2 years, I have been to Orthopedic One 4 times. 2 doctors took the time to talk to me and listened to what I had to say. The other 2 either talked at me or over me. Today, I was in the Dublin office for lower back pain. The doctor didn't let me talk and kept interrupting me. She never asked about my back pain or ever looked at my back. She tickled my legs and feet and checked reflexes and then told me to eat better, sleep more, and strengthen my core. That's it! Then I walked out to the desk in time for her to tell her assistant that I was "just scared." No... I was referred by another Orthopedic One doctor (who was amazing) because he was testing my hip and my back was very tender. So I spent $75 copay to not have her look at what I was there for, act like I wasn't in pain, and tell me to exercise more. read more

Sat for a half hour on hold just to be told they don't accept Medicaid. The largest ortho medical group in Ohio won't accept Ohio state insurance. Insurance backed by the federal government. This is the perfect example of classest trash that only cares about wealth and not patients. "Do no harm" What a joke. These doctors don't take their oath seriously. How many people like myself had to use Medicaid after Covid? Or just generally have to use it? They should just ignore medical issues and suffer because they are poor? This is THE LARGEST ORTHO GROUP IN THE STATE. Well, this time you insulted someone with actual connections in Ohio. Someone who regularly cooks for everyone from the Governor to Wexner, McConnell and almost every CEO of companies based in Ohio. read more

Amazing facility Dr Sahai was my surgeon for both TKR. Very warm, caring, friendly physician. Highly recommend

Would recommend most doctors on staff. I can say the drs I'm associated with are the best. I went to have an X-ray. The young woman doing the X-ray said I couldn't have the X-ray with my earrings in. She brought a small cup and suggested I placed my earrings in the cup. I completely forgot to get my earrings when leaving. When I called back that afternoon the earrings were no where to be found. They vLooked everywhere but to no avail. I contacted the woman in charge of that area. She listened promising she would call back. I heard nothing from her, I left approximately 5 messages but to no avail. I also called the woman en charge of all the Upper Arlington business. I called back but she wouldn't take my call My doctors are the best but those two administrators (Cathy Wright and Linda (are rude and insensitive and a poor representation of ortho one. I have No respect for either of them BEWARE read more

Our teenage daughter is a competitive dancer who had recurrent hip pain. Dr. Tom Ellis did a wonderful job evaluating and diagnosing her. Then, the great physical therapy staff (Eric at their Dublin location) worked with her doing the therapy exercises for a few weeks. Her hip pain is now completely gone, and she is back to dancing! She also previously saw Dr. Tscholl for heel pain which he treated successfully with crutches until it resolved! Great caring staff! read more

Absolute worst new patient consult with Dr. Andrew Campbell for anterior hip replacement surgery. Billed almost $175 for less than 15 minutes where he was very dismissive, flippant pushing me off on his patient care coordinator Nicole who never returned my call as she promised after checking with Dr. Campbell on how I can have the surgery when I do not have family or friends that can stay with me post surgery. More than 2 years prior I had an extensive consult with Dr. Kurt Unververth but did not know he did not do the anterior method. That bill was $25. Both under the same Medicare and supplemental part B insurance and the deductible had not been reached . Dr. Campbell billing dept Georgia said we are not changing it and then disconnected me when I asked to be transferred to Dr. Campbell office. read more

Wish there were more stars to give. Dr.Barker did a GREAT job and was very professional in handling my wife's injury. Great facility that is very spacious and well laid out with a wonderful staff. The Dr was very thorough in his explanation of her injury and the care needed following the appointment. I highly recommend this facility and especially this Dr. read more

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FIRST CLASS... THE BEST IN COLUMBUS ... I WOULD NOT GO ANYWHERE ELSE for a knee, hip, ankle, shoulder problem. It's a big place, but well organized and well managed. Orthopedic One is the best in Columbus. I had a hip replaced here (Dr. Mike McShane - the best), our son had knee surgery (Dr. Kelly VanSteyn - the best), my stepfather had knees and a shoulder done here. You'd be crazy to go anywhere else. read more

Doctors are great; physical therapists are great. But the PT evaluator was hateful in her attitude and when I requested my records I saw her horrible false comments towards me. So unprofessional! Why would such a professional place employ her? Mackenzie was her name. With such lies in my records of things I supposedly said to her (I didn't) I don't feel comfortable returning to this organization. If doctors read those lies, I'd fear they would misjudge me. Said things she said I said but I didn't. Horrible! The supervisor did request that she take her personal comments out of my records. She did somewhat but I'm still not happy with untruths in my medical records. Too bad as I feel uncomfortable returning to this organization now. IF I were a doctor, I would think they would believe I had mental problems! Not me! read more

I have to say I am extremely impressed with this location , From the moment I walked in until I was done with surgery the staff at Orthopedic One was extremely friendly , informative and very professional, From admission to MRI to pre op to surgery to post op, every single person in every field and position couldn't of possibly been any more friendly , informative, and professional. I would definitely recommend these fine people to anyone in need of their services. You will not be disappointed. Great Job , outstanding ! Mike N. read more

Luvs Dr. Toby and his pearly whites/ like the idea he does voodoo dances while performing surgery. His nurse is witchy nut who cares. she gives good head. read more

These folks are not only good doctors; skilled orthopedists. They are all good people. Folks listen to patients, clearly explain, treat patients & caregivers with dignity & empathy. Very much like the Cleveland Clinic in their kindly care. Many offices and a ton of doctors for you to choose from in the Columbus area. read more

Does ANYONE ELSE feel like cattle going through.... Extremely SLOW return calls. Lack of caring AT ALL. I am a # that has paid THOUSANDS and all I get is....NO REPLY. TERRIBLE SERVICE! read more

I was charged $1,110.00 for a $200.00 knee brace and $110 for $35 compression socks. I wasn't given any indication by the nurses or doctor that this level upcharge was even possible. This unfortunately has poisoned my entire experience with Ortho One and this office. My other experiences were good except for waiting too long (1+ hrs) a number of times. What a painful and expensive lesson. Never accept any durable medical equipment unless you are 100% that your insurance will cover it. Buy it yourself even if it's a band-aid. read more

Very disappointed the doctor I met in ER lied straight to my face. Found out here when he told me I refused surgery at riverside and I never did. My arm was broken in 5 different places, at riverside they told me to use a over the shoulder brace they gave me and it would heal on its own. Now I come here for my follow up post hospital and they take another X-ray and say now they have to do surgery. I don't know why he lied saying I refused at riverside when I never did he also said that if I had not missed my appointment (that I never had) it would've been fixed a week ago. Doctors should not lie to the patient. Now I'm out of work longer because he didn't want to do surgery at the hospital when I went in by ems about a month ago. read more

Orthopedic One - Upper Arlington - Sports Medicine Near Me - Columbus, Ohio

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I've been going to Orthopedic One for the past year + for my left knee. I initially saw Dr. Scott Van Steyn. They're able to do X-rays and MRIs on-site with results made available to the doctors in minutes. When it was clear that I needed a more aggressive medical approach, Dr. Van Steyn referred me to Dr. Melaragno. Both doctors knew their specialties. I've received great care from Orthopedic One and recommend them to my family. read more

After coming here on and off for 3+ years, I'm still skeptical of these doctors. I've spent a lot of money to not get a lot of relief. I've had to see multiple doctors because only certain docs do certain treatments, so the doc they assign you to may not be able to do the treatment that you need. That's really frustrating to me. I'm a 33 year old female that needs full need replacements. This isn't normal. After 2 arthroscopic knee surgeries from Dr. Barker a few years ago that resulted in even more pain in my knees, he suggested "pain management". I don't believe that suggesting pain pills to a 30-year old who's in horrific knee pain and can no longer run the 2-3 miles that she was once used to & once had an active life & is now gaining weight because of the limited knee mobility/knee arthritis is a solution. He never suggestions gel injections/cortisone injections, NSAID's, NOTHING. JUST PAIN MANAGEMENT. I walked out of that appointment years ago and couldn't brace myself to come back to him. After having horrific hip and lower back pain a few years later, a neurosurgeon attributed my pain back to my knees needing replaced and told me to go see someone besides Dr. Barker ASAP for a second opinion. After x-rays were taken, it was said that I did need knee replacements (something Dr. Barker would never come out and say) and that I was a candidate for knee replacements & gel injections. However, the second opinion doc I was assigned to, Dr. Robie, didn't do injections and I had to go see Dr. Clem once a week for 3 weeks for gel injections. Dr. Clem was nice but I was having some issues with the gel injections in one knee and a month after they're finished am in worse pain than when I started them just in one knee. I'm just a believer at this point that they don't really utilize a "team approach" here. All of their doctors are very separate and no one really knows your story, your case, your pain, etc. very well. Everything moves very fast to get you in and out - it seems to be a very sterile environment and cold. I'm 2 surgeries in, 6 injections in (3 gel injections in both knees) and 3 doctors in (Barker, Robie & Clem) and still feel like no one is really sure what they can do to fix me and when. I do know I'm 33 and in more pain than someone should be at this age. read more

If you want to get ripped off, this is the place to go. Dr. Triffon was great, but the billing practices here are unethical. I was billed $125 for an ankle brace that can be purchased at multiple places for $34. The charge was reduced to $75 since we are self pay, but that's still over twice the fair market value. The representative I spoke with told me they bill insurance $350 for this same brace(indicating I should be happy paying the smaller amount). This is just one of the things I was billed for and both representatives I spoke with refused to reduce the bill at all. Needless to say, I will never be going back here. read more

Love the PT team here. Recently broke my ankle (ugh) and every visit with a therapist has helped me feel better. They have a great space with lots of room and it's easy to get an appointment. They are very flexible with times. They gave me exercises to do at home and switch it up each week. read more

I called for an appointment last Thursday because I thought I injured my shoulder during a workout and they were able to accommodate me very quickly. The scheduling associate was friendly and was able to get me the first available appointment on Monday morning. They were able to email me the new patient paperwork so I could complete it ahead of time and bring it to my appointment. The facility was easy to find and it was a very organized and efficient process from check-in to meeting with the doctor. They were able to do xrays on site to make it easier. Dr. Barker was fantastic. He did several tests to find it what the problem was and was very knowledgeable about what may be needed in the future. He gave good advice on how to modify in the gym if symptoms start to occur. I will definitely go back here if needed. Had a really good experience overall. read more

My husband has problems with his shoulder, he got his right one operated on last year in Germany, now the left is acting up. I checked out several Orthopedics and its amazing how long you have to wait to get an appointment. After hearing so many positive things about the Ohio Orthopedic Center of Excellence I called and got an appointment for the following week. Had I been more flexible in times I could have come any day before then but since I was set on a 4pm appointment (the last one of the day) I waited a week and was pleasantly suprised about how positive the whole experience went. The center is clean and convieniently located with alot of parking. The wait time was short and they offered free tasty coffee and had plenty reading materials for both adults and children. The doctor was great, knew what he was talking about and made us feel very confident that he will be able to help. He gave my husband a cortizone shot which didn't help but we knew that an operation is unavoidable and are positive that this will go smoothly here. The nurses are also fabulous and really care about what we do. This place is highly recommended! read more

Went in and filed out all the papework then was told can't be seen because had QMB through state on top of my Medicare all because I don't have to pay a copay they are just a greedy place want the copay don't care about patient will file complaint with state read more