After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

Pro Tec of Mooresville, NC - The gentleman who came to diagnose and fix our garage door was very…read morepolite, showed up on time and wore his mask. I appreciated his candor in letting me know that a new opener would not provide the desired outcome of less noise. He replaced the broken spring quickly and for a decent price. I will use this company again in the future.

Our garage door would not close completely. We called PROTEC on Saturday am and within a couple of…read morehours they had arrived, assessed the problem, made the repair and had left! Would highly recommend this company. If and when we have future garage door issues we know who to call.

We have used RCI Doors before, very happy with their work. But this last time they were here they…read morechanged the spring in the door. They were here 45 minutes. While we were happy with the work, they charge outrageous prices. The spring was $200.00 and labor 400.00 for 45 minutes work. It took several calls to get the invoice and then another call to get the actually breakdown of the invoice and no one returned our call after we received it and had questions. According to sources this is really high labor for the job that was completed. We will not recommend this company anymore and definitely will not use their services.

Brendon and Rick came in and installed our doors quickly and professionally didn't interrupt…read morebuisness and let us know when they were finished definitely recommend to anyone in need of there service

Terrible!! Literally the worst. Took our deposit money in May of 2024 and never did ANY work…read more Excuse after excuse and now apparently in bankruptcy. Do NOT be scammed by these folks like we were. -1,000,000,000 stars

Energy Masters took my $10,000 deposit for windows and still has not installed or even delivered my…read morewindows. I would definitely advise staying away from Energy Masters Direct, or any new name Calvin Cole comes up with for another construction business.

So..: I'm going to be blunt and completely honest. I had a problem with clear choice…read moreconstruction. Apparently a prior job refused to pay them and it trickled down to my job. I couldn't contact them and I was for sure I got scammed. I went as far as to go to the police and contact an attorney who told me realities of recouping money. But here's the deal. The policeman went and talked to them and came back to me and told me the truth. They had a job fall through and this cascaded through many people. Is it right I couldn't contact them... NO. But he made me see it another way. They were scared. They didn't have our deposits as most contractors use one jobs money for another and it's a house of cards. That's reality of this business. These people made a mistake, but in his words, they weren't trying to commit a crime. And don't kid yourself... almost any mom and pop business is one job away from this happening. So I had 2 choices. Get mad, sue them, keep the police involved or I could work with them. Option 1 might feel good for a minute but option 2 allows me to get my windows and take a little off their plate. So, he had them call me. And with some brutal honesty on both sides we were able to come to an agreement. They could keep my deposit as labor and I'd purchase the windows myself (through them because I'd pay a fortune and don't have a license with manufacturers). And that's what we did. In the end it cost me almost the exact same as originally quoted. 3 weeks later my windows arrived and they promptly put them in. They look wonderful and they did a magnificent job. I have zero complaints and am happy enough to tell this story and try to help them out. Look, I wanted to believe the worst and almost let my anger take me down the option 1 road. But it wouldn't have benefitted anyone. A little compassion and a bit of honesty allowed both of us to win. I recommend you use them. Their workmanship is top notch and they are just trying to recover from a job gone bad.

Chip was fast and efficient! He knew what he was doing!! I will definitely call again!!read more

I was just adulting per usual, and my garage door decided that I had too much peace. When it fell,…read moreI was prepared for the worst. I put feelers out for repair referrals on Next Door, and Door Medic was referred. I texted the number and got an immediate response with relevant questions and, with the pictures sent, I was given a quote. Dan came out on Friday morning, keeping his quoted time, and sending me a text when enroute, as requested. He arrived, gave it an inspection, assured that the previously quoted rate was still a go, then, got to work. Down to letting us know that cash is best because it keeps him from having to charge a credit card fee...he is a class act. We even needed one wheel, as one had been lost under some stuff in the garage...yes, our garage is adulting appropriate. He had one with him and didn't charge us for this part. Not saying that would be applicable for all, after all he is in business, this is just what he did for us, and no, I never met him before this day. More than fair, professional, and knowledgeable! He even gave us heads up on a couple of things that would likely need repaired at some point, but, was honest about us not needing to spend that money right now. In this economy, honest business can be hard to come by, but, Dan is absolutely the MAN! Honest, fair, kind, all of the characteristics that you look for in doing business.

Decided to write a review for this company since this was the 2nd time I used them with very good…read moreresults. The first time he replaced my warehouse doors and everything went smooth. The second time he came I needed larger doors put into my mezzanine. He was able to accommodate me pretty quickly with an appointment. He was replacing the 6' doors with 8' so we could lift larger pallets up. The doors look great and he got it done in a day which really amazed me. I will use him again!