The biller Kelsey at Peak Allergy ruins the entire reputation for the business and dampers the…read morepatient experience immensely. About 5 months ago I left a negative review regarding the same disrespectful staff member which was then deleted after leadership at Peak called me and attempted to make things right. However, I am now beyond regretful that I deleted that review instead of continuing to warn others. When my son was just recently referred to an allergist, I asked the provider to please send us to anyone but Peak Allergy however, Peak was found to be the only facility accepting our insurance therefore I had no chojce but to give them a second chance. I called in to svhedule and was told I cannot make an appointment until a previous $20 balance was settled. This is why I had to again be sent over to speak with Kelsey the billing specialist. I left her a message regarding the balance and requested a call back. Middle of the week, on the following week - I still had not heard back so I called Peak Allergy again. When they transferred me to Kelsey the first thing she did is argue with me in an attempt to prove she called me back last week. I let her know I check voicemails daily and didn't have one to reference. She attempted to pull up my chart and argue further about her calling back. At this point, I simply requested we stay focused and discussed the balance instead. With her disgusting attitude she states "No one told you that you couldn't book with us." --- Like?? You think Id agree to speak with you for fun Kelsey? I was told these were the hoops I had to jump through to get my son care.. She continued on with her condescending tone and lack of patient care through the call until I confronted her about the way she treats patients to which her response was "I'm sorry you feel that way." I am all for understanding a bad day, but this has now been multiple incidents with the exact same staff member with the same behavior during each interaction. Peak Allergy would lose patients if it wasn't for lack of insurance acceptance at other allergy offices! Im so disappointed in her lack of professionalism and care. If Peak was concerned with their image - this person should be addressed immediately.

I've been coming here for a little over two years for my allergies. Dr. Jones was thorough, took…read morehis time with me, and didn't make me feel pressured to do anything I didn't want. He's easy to talk to and laid back. The front desk staff are also very kind and welcoming as well as the nurses. Service is generally really quick but sometimes I do have to wait a bit during peak hours. The facility is always very clean as well.

100% Satisified with Dr. Chad Bidart handling my HEART HEALTH CHALLENGES…read more ​Appraisal of Humana HMO Gold Plus ​I recently switched to the Humana HMO Gold Plus plan, and the transition has been highly beneficial. The most significant immediate benefit has been the substantial savings on my medications. ​Finding new primary care doctors and specialists was a straightforward process, with excellent options available both in South Reno and Carson City. Furthermore, when I needed to contact Humana for assistance, their customer service team was responsive, cooperative, and helpful. ​Earlier this year, I underwent heart surgery. While it was a daunting experience, I was incredibly pleased with the quality of care I received throughout the process. An added relief during a stressful time was the very reasonable out-of-pocket cost. Overall, I am very satisfied with the coverage and care provided by Humana

Dr. Bidart is the best - great bedside matter, thorough, excellent communicator, conservative about…read moresurgery and creative in terms of solutions. He sent me home with an assignment to track my blood pressure for 30 days, and gave me a neat worksheet for the project, and I am surprised at the results, now 3 weeks later - eye opening. I have on more week of tracking the BP, then my follow up with him on 5/13/2026 to review the BP results as well as some other test results and eager to hear his advice on next steps for my recent diagnosis and February episode of A-Fib. The staff is really welcoming and the office is very nice, clean, and has a good vibe. After my PCP referral came through, it was quite easy to get an appointment; I think I had to wait only 2 weeks. My friend with A-Fib sees Dr. Challapalli after being with another cardiology office prior and she loves this medical office too and was the one who recommended to me; she's had several episodes of A-Fib and will now be having an ablation soon. I have seen 2 other cardiologists in my life prior and Dr. Bidart is by far my favorite, and he hasn't even had a chance to solve my problem yet, but I am confident next week he will.

I had a follow up appointment with my cardiologist, Dr. Tomcho, at Renown Institute of Heart and…read moreCardiovascular Health, located on Mill Street. The building is shared by multiple offices, so the parking lot is always busy but most of the time it's pretty easy to find a space near the entrance. When I checked in their office, there was only one other person waiting in the waiting room and Dr. Tomcho's assistant called me into the exam room almost immediately, it took me a little by surprise because I even arrived early for my appointment. The office is always orderly and neat; the atmosphere is relaxed and his staff is always super-nice and professional, they make my visit comfortable and puts me at ease.

My PCP ordered some cardiology tests recently due to me having elevated heart rate concerns…read more Making appointment was easy. There are early day and late (4pm) slots available which is great! The waiting room is clean and quiet. The staff have been friendly and personable. My first appointment was for a treadmill stress test. The tech was so funny and walked me through the process. The second visit was for an echocardiogram. The tech offered me a blanket during the exam which really helped calm me so much that I almost fell asleep. :)

Comforting and successful They answered all our questions…read more They were kind and patient. They quickly and efficiently got us through the prior tests and then the TAVR. if you need one, do it.

My last appointment was scheduled with Dr Desai and I was expecting a follow up conversation on my…read morerecent open heart surgery. I had lots of questions that have not been addressed. I was shocked to see a person I had never heard of before show up to meet with me. I politely told them I was not there to see anyone other than Dr Desai. I thought Desai was a concerned and caring doctor who puts patients first but apparently, not! Or is it the staff making decisions for him? I went to the check out and explained the problem and was told I couldn't see Dr Desai until January! What kind of medical practice is this? They have no reguard for the patient??? It's disgusting to think this is the Health Care you get these days!

I have thyroid issues and set up an appointment with No. Nevada Endocrinology. They had me…read morecomplete several pages of information, drop off the paperwork, and set up an appointment to be seen by their new doctor. I was looking forward to meeting the new doctor. A couple of days later, they called and canceled my appointment because I was with Medicare. Huh? Why didn't they tell me that from the get-go when they had a copy of my insurance card? It is a disappointment for sure and that was not very professional on their part. Seniors take note!

Very nice office. Check in and check out were quick and efficient. The Dr. was thorough and kind…read more Have another appointment soon and don't dread returning.

A very caring staff. Everyone explains everything to you in words you can understand. I had surgery…read morethere in Dec of 2025. Also 19 years ago, I had both knees replaced at this facility and everyone was great then also.

If you want a facility that doesn't care about you or your well being, here is the place to be!…read more Had a procedure done Monday morning, called that afternoon with some concerning pain I was having. No one answered so I left a voice message. No one ever called back that afternoon even though they're supposedly open until 7 or 8pm. Waited the whole next day in case my message was maybe just too late in the day. Not even a check in to see if I was still experiencing symptoms or to see if I'm ok. I work at a doctors office myself and that would NEVER be allowed to happen. Proud that I work for a facility that cares about their patients well being.

Doctor Adamson is amazing ! He pulled 10 of my teeth out in under 20 minutes and I didn't feel a…read morething just a little bit of pressure. I healed up nicely! 10/10 recommend

if I could do -100 I would. After 1 hour and 20 minute wait all I got was a suggestion, a script…read morefor I could get for over-the-counter cheaper and a doctor that didn't freaking care. The last thing that gave me was a piece of paper to tell me how to take care of myself like I don't know how. This is the second time I've gone to see them and it will be last no matter what a referral says. They treat you like crap. The front desk was terrible barely got her to talk to me. You could hear all the employees in the back laughing and giggling while I'm sitting out front. for an hour and 20. DON'T go here

I am so thankful I was referred to Dr. Kuhadiya several years ago. Because of him and his staff's…read moremanagement and treatment for my osteoporosis, my bones are finally strong enough so I could get my extreme scoliosis corrected! My scoliosis was getting so bad that I was literally sliding to the right and had lost 2 inches of height. Now my back is nice and mostly straight and I'm back up to the 5'7" that I used to be. I feel so much better and have so much less pain that it has been a life changer! Thank you, Dr. Kuhadiya and DECON!

So far so great! I have been in three times now and they have been super reseptive to me. They have…read moreagreed with everything my previous doctors said and ran a few more tests to confirm. There is no bs and the doctor was a great listner.