Shelby in the intermediate care unit is absolutely amazing, she is the most compassionate and…read morecaring nurse we've ever had. Extremely grateful for her the week that we were there with my aunt. Thank you Shelby, hi to Kai & Basil!

Our experience on the medical-surgical floor was appalling. My family member was placed in an…read moreextremely cramped room with two elderly homeless patients from a shelter who were belligerent, fighting, screaming, and yelling at staff. One used a bedside commode only inches from her bed. The environment was chaotic, frightening, and completely lacking in privacy. After we requested a different room, she was left in a public family waiting room for more than three hours. Basic requests for water and assistance with painful, bloody IVs were repeatedly ignored. Nurse Camille was rude, confrontational, and dismissive of legitimate medical concerns. When we attempted to escalate those concerns, Charge Nurse Grace supported Camille rather than helping us obtain appropriate medical attention. Most disturbing, Grace repeatedly refused and physically blocked our attempts to speak with the House Supervisor. She told us, "He will not come down for this. He is going to follow my leadership." She also responded to our concerns with, "It is what it is." A charge nurse should help patients access the appropriate chain of command--not stand in the way of it. The lack of compassion, professionalism, privacy, and concern for patient safety on this medical-surgical floor was shocking.

The best care I have received at any hospital I have been at, and there are many in multiple…read morestates. Compassion, friendliness- Western style, of course, empathy, full information, and full responses so you understand what is going on, or answers to specific questions, I would rather not go anywhere else. The best care I have received at any hospital I have been at, and there are many in multiple states.

I was there yesterday, 7/11 for a visit to the ER for my mother. She was feeling very ill and…read moreneeded to be seen. We got in very quickly. Everybody was very polite. The First doctor she saw was wonderful. Explained everything to her she was gonna get admitted, and she explained all the procedures that we're gonna happen. Next thing we Know. A different doctor comes in with different instructions. Very rude top of that the worst part, speaking bad about the other doctor that we had to seen. I had never been in the situation like that. I will never take my mother there again, or myself.

I had outstanding service for my procedure. They worked with my terrible insurance company. They…read morewere incredibly nice, efficient, and knowledgeable! I couldn't have asked for anything better! Thanks!!

I love almost everything about NNMC with one major thing - their call center! I had a procedure…read moredone in December and a few days ago I received a bill for what I was responsible for. The bill read: "Need to set up a payment plan? Call customer service at..." Hoping to do just that, I called the 800 number shown on the bill. I was on hold for 35 frustrating minutes until I got connected with a representative who's command of English is "not exemplary", requiring me to ask her several times to repeat things she said so I could understand her. Despite the bill stating that payment in full was due "yesterday" (Sunday 2/22/26), I was told my bill was not "finalized" yet and that she could not set up a payment plan until it was. I asked when that would happen and she suggested I "call back in a week or two" (meaning: she didn't know). Extremely frustrating!!

I had lunch the other day in the cafeteria. Everything is a fair price. You mostly pay for suff by…read moreweight. However, I got the club sandwich and I think it was just a little over six dollars. I can't find their menu posted anywhere in line, but it changes daily. There's also a really good little coffee cart. Rene makes the best coffee! #lunch #cafeteria #price #staff #sandwich #menu #coffee #cart #rene

As far as gyms go this one is perfect for us. It is very laid back with mostly older people. With 3…read morefloors in total, there's something for everyone. On the 1st floor is the main lobby, a kids center, salt water pool and changing rooms. They also have seperate mens and womens saunas and hot tubs in the changing rooms. The 2nd floor is where you'll find all the free weights, weight lifting machines, all the different cardio machines and a huge running/walking track. All your classes like yoga, spinning, Tai Chi and HIIT training are on the 3rd floor. There's a 7 level parking structure with minimal walking and badge access on the door. Fees vary by type of membership. With our employee discount the monthly fees are around $40 per person. A small eatery with pretty good eats is available and incredible staff awaits you.

I had another appointment at Community Health Alliance, located on Wells. This location is always…read morebusy but they clinic sees patients quickly. Dr. Saba, Louie- his assistant and the staff are always so nice and professional.

I am a doctoral candidate and a professional who expects a basic level of clinical competence…read more After a previous provider at this facility, Lynette Rossback, failed to meet the standard of care, I was told I would be transferred to the "most competent doctor they have." My experience with Dr. Saba Mohammed proved that statement to be entirely false. It was a complete failure of medical ethics. Instead of investigating peer reviewed literature or acknowledging my documented history, Dr. Saba Mohammed defaulted to a "delusional disorder" diagnosis. This is blatant medical gaslighting. It is an attempt to pathologize a patient who is well-educated on their own condition because the provider is unable to keep up with modern research. If you have a complex illness and you are smarter than your average physician, stay away. This office would rather label you as mentally ill than do the work to understand a multi-system physiological issue. Dr. Saba Mohammed is not the most competent doctor they have. He is not competent at all. This is a provider who retreats into psychiatric labels when they are out of their depth and incapable of doing their actual job or using any level of critical thinking whatsoever.

11/15/24 Re-check…read morewith the cardiologist, Dr.To Last visit was four months ago, in South Reno. Grateful to have great providers.

Excellent care and the answering of your questions. People are polite and are very knowledgeable.read more

The front office was clean and well maintained. Brandon checked me in. He was friendly and…read moreprofessional. The nurse that took my vital signs, was pleasant and professional. Dr. Jennifer Brown was friendly and professional. She explained everything well. She also answered all my questions to my satisfaction. The exan room was clean and orderly. I recommend this medical office.

Customer service is good. Really enjoy my time with my dr here, they listen to me and then go from…read morethere

Heart and Vascular center. I spoke to a financial aid representative named Anne today at Dr. To's…read moreoffice. She was really sweet, friendly, professional and determined to make sure I could be able to afford a medication to help both heart and address my diabetes. Thanks again Anne. You are Awesome. And thanks for the Hug

Had an appointment with Dr. Alkia (sp?) after dealing with a health issue involving chest pains at…read morean Urgent Care that recommended me to establish a Primary Care in order to set up a longer term plan for care. Dr. Alkia spent almost the entirety of the visit discussing the vaccinations I had as a child, completing forms on his laptop. I don't even think he read the notes from the PA of the Urgent Care or listened to me at all regarding the basis for this visit. I left feeling this was a complete waste of time and co-pay and without the slightest inclination that he cared about my health or wellness. Strongly recommend avoiding this practice.

This location was within walking distance for me and super convenient times for my appointment…read more Residents are supervised by the clinic director/ doctor. They also have imaging at this location. I thought this was a very affordable visit with qualified staff providing insight to my care. I'd go again!

10/1/2024- Review is…read morebased on a visit with a Karen B. (Dietician).. I requested a referral from my primary to get a consult with a dietician, and he was very supportive. It was my oldest son, who made the strong suggestion for my request. The appointment validated some of the thoughts I had and also made me feel so much better. Karen is very easy to speak with and her knowledge and understanding is very calming. I learned quite a bit within the short time we had. Definitely will be doing a follow up .. Back again with the hubby- lucked out with getting on as a cancellation.

Lady answering the phone on April 30 at around 8:40 is really rude I asked if I can reschedule for…read moremy mom she asks for the date of birth with an attitude. I go ask my mom her birth year she then hangs up not even 5 seconds of me going to ask my mom and handing her the phone so she can give her information if you don't like your job answering the phone and dont have patience you can go look at another job. A front desk job is not for everyone it is not my fault you didn't get a goodnight sleep last night :)

Have been trying to see doctor travers since last year how do you not care about your patient who…read moreis on medication Front staff very rude for being a couple minutes late because her next appointment was i. 10 minutes how long was she supposed to see me ? That has no ethics