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    Rent-A-Center

    1.0 (1 review)

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    10 years ago

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    C&P APPLIANCES - Top finish scrapped off my hardwood as confirmed by a hardwood floor company.

    C&P APPLIANCES

    1.7(7 reviews)
    2.1 mi

    If you buy any appliances from Costco and this company is assigned to install it, immediately…read morerequest another company. I had a dishwasher recently installed from Costco and the team they sent destroyed my hardwood floors around the installation area as they scrapped off the top finish of my floors. They came up with every wild excuse possible (Water Stains!?) in a long letter so they wouldn't have to cover the repair costs. They also didn't wear shoe coverings and left my kitchen an absolute mess. Stay away from this company by all means necessary.

    The technicians who came were masked, as requested, which I appreciate! They came when they said…read morethey would and worked reasonably quickly. Two issues though: 1) It turned out that the dishwasher needed to be plugged into an outlet and could not be directly wired. They offered to install one for $120+tax. We clarified that it would be a GFI outlet since that is code for outlets under a sink. They said it would be. After they installed it, we noticed it was not a GFI. They got the owner on the phone who claims "we don't install outlets" and was very defensive. Outlet was removed and we were told to make an appointment with an electrician. 2) the dishwasher was set too far back and is not flush with the rest of the cabinets. Nor was the inside of the dishwasher set up (basket left upside down). The film on the dishwasher was left as well. These are small details, but they are part of overall customer experience.

    Lowe's Home Improvement - Lowe's exterior door and screen door.

    Lowe's Home Improvement

    2.2(25 reviews)
    3.1 mi
    $$

    OK I ordered a mirror vanity cabinet for my bathroom And…read moreprepaid it in advance because they were out of stock Well needless to say that was a month ago and when I got The call my item was finally in (Today) they couldn't find it Well after 3 managers and 4 senior floor personal.... I was so frustrated I left, well literally 7 hours later today I called the store asking about my merchandise one again. A young lady by the name of Bailey Kness put me on hold for about 15 minutes too actually go look for it Not only did she find my merchandise but this young lady brought it up too customerservice ...... please everyone go to the Lowe's in Machesney Park in Rockford, IL Ask for Bailey she knows what customer service means

    Bought a refrigerator freezer combo unit from Lowe's. When it arrived, it didn't work. Would not…read morecool down. I called and got a refund as they didn't have another unit. They charged me $40 for delivery and additional $30 for pickup of the old unit. So I was inconvenienced of not having a refrigerator that worked but was noisy. Of course no refund on the delivery of a refrigerator that they sell that doesnt work. I found one for around the same price at Home Depot. They do not charge for delivery or pick up old unit. When I talked to customer service at Lowe's about the charges for a piece of junk refrigerator they sold me and to see if I could get a refund on the delivery and pick up, it was oh well too bad type of response. Buy your appliances at Home Depot. They don't charge extra for pick up and delivery plus a better customer service department.

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

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    Swanson's Discount Vacuum - "Frank". Husky/German Shepherd mutt. The creator of vacuum cleaner business with constant ungodly amounts of fur shedding.

    Swanson's Discount Vacuum

    4.6(8 reviews)
    0.7 mi

    I stopped in the other day and the whole store smelled badly of cigarette smoke so I got out as…read morequickly as I could. A store selling products to make my house clean should smell clean itself. I'd be afraid that products in that environment would absorb those smells and release them in my home. If you don't mind that kind of thing then it looked like they had a lot of vacuum related products to choose from.

    Adopted a mutt with the coat from hell. Sheds clumps literally all the time. Clogs everything;…read morebreaks all vacuums. I have never been a vacuum every other day person -- no other choice since "Frank" joined us. Forced to bring my Miele "Cat and Dog" vacuum for repair. I knew it had had a subpar repair while I was out of town -- and had an electrical short in the cable. But Swanson's checks your whole vacuum out. The HEPA Filter was apparently ancient. Worse yet, where the hose attached to the canister was slightly torn. Did not know either of those problems existed. Ok. So everything will be addressed now. In addition to this superlative service, they also had Miele vacuum bags on sale. And did you know, they have VERY reasonably priced bags for upright vacuums -- the kind with better filtration than the regular store kind. Prices on these bags is likewise reasonable. Come in sets of three; I bought two sets. So, for just under $200 -- received the above-described Miele vacuum repair and Miele bags and six upright vacuum bags. If you are familiar with Miele and anything Miele-related prices, that price is INCREDIBLE. But wait, yes there really is more. I ambulate with a rollator. When I dropped my vacuum off initially, someone came out to the parking lot to help carry it inside the store. When I left, the marvelous staff loaded my car. I try to do things myself and not burden other people. Even so, this gracious assistance, without being asked is much appreciated. Have been patronizing either this store or what used to be their second store in Rockford for years. Reliable, economical, trustworthy. They will call you to explain everything and ask for your input even. No rude surprises. Wish everybody conducted business the way Swanson's does. This is an old-fashioned dealership/service location, in business for the long haul.

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    Swanson's Discount Vacuum
    Swanson's Discount Vacuum

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    Rent-A-Center - electronics - Updated June 2026

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