Tristan has a professional attitude, and is very helpful. I highly recommend this Enterprise…read morelocation.

I've been a loyal and happy Enterprise customer for nearly 20 years. Enterprise managers generally…read moreprovide excellent customer service, however, this location in East Nashville continues to disappoint. Over the last couple years, I've been given dirty vehicles, had to wait over an hour when management didn't secure a vehicle for a reservation, had managers try to nickel and dime me for any charges they could pile on, and most recently I experienced a branch manager throwing a tantrum in the office. Take some time, read the reviews, and avoid this branch if possible.

Went to rent a car this am, at the hotel. Dude behind the counter asked if we had a reservation. I…read moresaid "No". He told me that there were not even enough cars for people who had reserved them today. I felt bad for him, not his fault. And he is going to get yelled at all day. This agency still has not fixed its supply to demand issues. Had to take an Uber to rent down the street from Enterprise.( who actually has cars).

I found myself in need of a ride and called around to rent a car. Several places put me on Hold or…read moregot disconnected after minutes. I called the Hertz at the Opry Resort. Although they were out of rentals and the customer service guy was all that. I believe his name was 'Durb' and he was very accommodating and helpful. I had made several calls and he was patient and gave me options which resulted in me finally getting my situation taken care of. The next morning, Durb called me to follow up with issues and I appreciated that. He had taken ownership of helping me and did a great job... even when it turned out I didn't get a car from him. I highly recommend to call on him at the Opry Resort location if you need a vehicle. Thank You Durb.

Nice guys. But they never bothered to drive my car before or after to find out what was really…read morewrong with my car and to see if the problem was fixed. The moment I drove my car off their lot, the problem was STILL THERE. I forgave them the first time. The second time was a no-brainer. I paid hundreds of dollars to fix what didn't need to be fixed. And now, I have to go around town finding another mechanic to figure out what's wrong with my car. Wasting time and money is a huge inconvenience.

Total surprise.. My…read morecar ignition was sounding rather odd, and as I was driving down Gallatin, I stopped at East Nashville Auto Repair. I met Leroy, the owner and mechanic. Not showy, very humble, been a mechanic all his life.. works alone in that great big building which is like a toy box to him. While he was checking out my car, I noticed a couple of old, old, old vintage cars in his garage. I felt confident after speaking to him about my ignition problem and I felt confident that if someone was going to "allow" him to work on those old vintage cars, then someone else has a lot of confidence in him, as well.... He gave me a price, which was workable.. showed me the price on the computer, so he didn't beef up the price.. Handled my car quickly and efficiently and had me out the door in no time. YES, I would highly recommend this guy over anyone else I have met in East Nashville. Honest, humble, not out to make a fortune off you. And I would love to know who the owner of those vintage cars is...

Our group just did SXSW, where we heard a lot of buzz about the Bonnaroo Festival, so we'll be…read moreflying into Nashville's BNA this June. I searched for "Bonnaroo Rides" options of how to get to the event. It came up with a link to BonnarooRides.com. I called and booked for all four days! Very friendly operator and a smokin' good deal!

Great, professional on time service. Nice clean car, experienced driver. Treat yo' self.read more

Arrived 15 mins early to get the truck that i reserved online weeks in advance, was the first…read moreperson in the door with a couple walking in behind me. We were told he had only one truck it was a 26 ft that was confirmed. I had my email with confirmation number and he did not care, waited on 2 others returning vehicles. Would not look into getting my truck was told they over book. This was very unacceptable and he refused to call around to the other budget locations to assist as i felt he should. Very disorganized and not friendly at all. I would not recommend Budget. I called customer service while waiting a manager was suppose to call me within 2 hours with not a phone call. Two days later and still have not heard from anyone. If I could give the rating a 0 i would.

I was Surprised on there Automotive Expertise & Diagnosed several mechanical issue's on my SUV &…read moreRepaired it in quick fashion & it now runs like new again & Thank you again IN & Out Automotive & keep up the Great Work / Paul from Inglewood TN

Fantastic, generous service for a quick headlight repair from Islam. Thank you for everything, I…read morewill be back!

I took my car to Nashville Pro Auto Repair for a major overhaul to keep it running for years to…read morecome, and I couldn't be happier. They replaced the clutch, sway bar links, inner/outer tie rod ends, spark plugs, and the serpentine belt, along with an oil change and a full inspection. Jose was incredibly transparent--he gave me the timeframe and estimated cost upfront, and they delivered exactly when they said they would. Finding a shop with fair prices that doesn't try to upsell unnecessary services is rare, and these guys are the real deal. My car shifts smoothly now, the handling is tight (no more swaying!), and it feels like a brand-new ride. Highly recommend!

Lemme tell ya, I just stopped by Nashville Pro Auto Repair to get an oil change right before the…read morebig Thanksgiving trip. I mean, it was gettin' real close to the time they shut the doors for the day, but you know what? It didn't make a lick of difference to 'em. Jose and his crew, they just smiled and went right to work on my truck. They didn't rush it one bit, just took their time and did it right. I mentioned I was fixin' to hit the road for a long drive, and those fellas, they went above and beyond. They gave me a free multipoint inspection and checked all the fluids, the tire pressure, the whole nine yards, made sure everything was just perfect for the trip. The price was more than fair. You just can't beat honest work for an honest dollar. I'm stickin' with Jose and his team for every bit of maintenance or repair my old pickup needs from here on out. If you're lookin' for good people who do good work, you need to bring your car on down here. I highly recommend 'em, no doubt about that.