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    Rent A Tent

    5.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Party City - Here's an idea, get your balloons from elsewhere.

    Party City

    (4 reviews)

    Unless you're purchasing an item that is on clearance, Party City is not cheap by any means. For…read morebeing known as a discount store, the prices surprise me. Had the most frustrating experience here yesterday when I came in to buy balloons. The people who work here just have no clue what's going on. The store itself is fairly clean and organized for the most part. Aisles separated by theme, color and so if you're looking to come in and stick to a scheme and don't care about how much money you're spending, then this is definitely the place for you. Endless amount of holiday decor, graduation items, birthday things galore, they have it all. However, customer service is usually the reason why I'll continue to come to a place or decide to never go back. Like I said, came to buy balloons yesterday and the person behind the balloon counter hadn't a clue what was going on and had no interest in helping me whatsoever. I approached the counter and told her I needed to buy some balloons and before I could finish my sentence she said, "Hold on" Okay, fine you're in the middle of something, no problem. Maybe a little bit of a nicer way to say that but it's fine. When it was good time for her to help me I asked her if I picked out balloons myself and she said yes. So I went along the rows of latex balloons, most bins were completely empty, some balloons were dusty and dirty. I grabbed six latex balloons and put them on the counter. The girl then said, "You have to go to the counter on the other side of 2." Huh? I'm not an employee, don't know what that means. So I asked her if she could blow up a balloon slightly so I could see what it looks like and she just started at me blankly. After a staring contest for about 10 seconds, she goes, "Okay." Walks over to the air and says it's a pale yellow and didn't blow it up for me. Any time I've been to Party Cities in the past, they have no problem blowing up a balloon slightly so that I can see what it looks like before making a final decision. Then I asked her if she had any helium "Congratulations" balloons. She pointed her finger up to the ceiling where there were about 100 different kinds of balloons. Seriously? You work here, you can't tell me you have one or not? She couldn't because she didn't know nor did she care to help me find out. So I walked along the store with my head up at the ceiling trying to find a Congratulations balloon. To save you the time, they don't have one. Long story short it was seriously the slowest, laziest, customer service I've seen in a while. I'd rather go to the dollar store or spend the extra buck and have these done at Wegmans.

    Clean store. They have a lot of items to choose from. Candy is pricey. Good place if you have a…read morethemed party and want a lot of items around that theme. Staff is friendly.

    Rent A Tent - partysupplies - Updated June 2026

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