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    Rentex Equipment & Party Rental - Center Pieces

    Rentex Equipment & Party Rental

    (10 reviews)

    I got married in Rochester in April and needed to rent everything for tables (tablecloths, place…read moresettings, etc). Rentex was very easy to work with and had the best prices of any rental company in Rochester. No issues with communication! Phone calls or emails were all returned within a day or two. They were also very personable and I felt like they were emotionally invested in my wedding - offering suggestions and options and checking in to make sure that everything was on track. They even went above and beyond and allowed us to bring back not-fully-rinsed plates after hearing about a water-supply issue at our venue. Thank you, Rentex!

    IT WAS VERY DISAPPOINTING This rental company is not very…read morecustomer oriented. I booked chairs from them for my wedding that happens to be on a Sunday. One week before the event, they emailed me wanting to drop them off Friday since they said they're close on the weekends. I had too much on my plate, so I wasn't able to check my email that week. Friday came, and that's the only time someone tried to reach out to me saying their delivery guys were already at the venue. When I clarified it with their customer service, she blamed me for not checking my email they sent 1 WEEK PRIOR TO MY EVENT. They said they can deliver it to me on Sunday with additional inconvenience cost! HAD I KNOWN THIS INFORMATION, I WILL NOT BOOK WITH THEM SINCE I ONLY HAVE THE VENUE RENTED FOR THE DAY. After complaining and arguing to the very rude manager, he finally resigned and said it was a miscommunication, and they will be delivering it for free. However, given the stress they put on me, I didn't want to deal with them anymore as they seem to be not very reliable. I asked for a refund, but they said they're not doing refunds, and they only give credits/gift cash. I will only get married once, and given my bad experience, I don't think I'll ever attempt to use that gift card anymore. So, there goes my money down the drain since their contract isn't really flexible to their customer's needs, but ONLY THEIR OWN GREED. Giving poor customer service and not disclosing important information before the purchase like delivery time, then saying you can't refund if you cancel is just pure DAYLIGHT ROBBERY. Plus, the chairs were not even wiped ready for the next customers. They wanted to get free storage for the weekend and gaslighted me again and again saying other previous customers were okay with it. We ended up getting another supplier who rented the chairs for a cheaper price with better quality. Overall, it was very disappointing!

    ABC Rentals Inc - ABC Rentals Store front So St Paul, MN

    ABC Rentals Inc

    (6 reviews)

    I needed a couple chairs for the Black Women's Expo and found this place through a Yelp search…read more The guy who answered the phone was friendly and quickly told me all that I needed to know. I picked up the chairs the next day. It was a little more than $5 to rent two chairs for three days. They had another guy bring them out to my car for me. The chairs were sturdy and not terribly uncomfortable. Returning the chairs was just as quick and easy as getting them. Will be back if I need to rent some chairs or other items that they carry. They've got a lot of stuff, so if you're having an event, this might be your source!

    I rented linens and some other things from ABC for a graduation party. When I arrived to pick up…read morethe items at 9:30 AM, the linens were not available. They told me I would need to come back later (I did not have time to return--it was a 20 minute drive to get there) and they refused to refund the $24 charge. The worst part was that they lied to me and told me that my contract said that I couldn't pick things up until noon. Nowhere on the contract did it say that. In fact the hours were prominently stated in more than one spot as 7:30 AM - 5 PM. I checked the website too and did not find that statement anywhere. If you are going to stick me for a $24 charge at least don't lie about it and blame me for the problem. You could admit your mistake and just tell me tough luck on the charge. What a terrible way to run a business!

    Rent N Save - machinerental - Updated August 2026

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