Very well kept bikes on the canal at a perfect location. Prices are very reasonable and the canal path was fun to bike though it is poorly maintained. Ottawa City needs to repair the canal path read more

It was a beautiful day for a bike ride! We rented a couple of e bikes, which really allow you to go long distance without getting too tired, and had a wonderful day on the canal. There were waterfalls, picnic sites and some cool bars overlooking Dow's lake. It was easy to rent online and they were very accommodating and really helped with directions. I might go again tomorrow! read more

We rented two bikes and rode down to Dow's lake. Somehow in my genius manner, I lost the key to the lock at Landsdowne Park after I locked up the bikes. My wife called the bike shop. The owner was beyond accommodating. He drove down and brought us another key. Since they were closed, he told us to just put the bikes with the concierge at our hotel. He was super nice and very professional. We drove back at our leisure and put the bikes away. My wife got food poisoning that night, so I was unable to return the bikes until after noon the next day, as I was caring for her. They didn't mind at all. I would recommend renting from them to anyone wanting good bikes and good customer service. Well done y'all! Eric read more

If you're looking to rent a bicycle in Ottawa this is a great place to go. Located under the bridge along the rideau canal under the Chateau Laurier, this rental shop has a great variety of bikes to choose from and offered wonderful service. The staff was extremely courteous, prompt and provides great instructions and suggestions for bike routes. Highly recommended! read more

I needed to be in Ottawa for about a week to attend a couple of conferences, and wanted to be sure that I could do a little bit of training for a big ride back home later this summer. I contacted these folk by e-mail and they quickly responded with a reserved bike (one of the 21-speed Giant Defy all carbons). They were extremely helpful in changing the date of my reservation several times to accommodate my schedule and the weather. I brought my own helmet and shoes with Shimano SPD cleats, and they provided SPD pedals, a portable pump, and a seat bag with tools and flat repair kit. Cost $70 CDN for 24 hours and I managed to fit in two rides (one quickee for ~10 miles and a longer one of ~30 miles out to Gatineau Park and back. Overall, superb service and incredibly convenient to the downtown area (I was staying at the Westin, practically across the street from this business). read more

Rented bikes on Victoria Day Monday. Nice light 21 speed "Giant" brand bikes. Good working condition (eg. gears and brakes worked well). Helmet, lock, bike map included. Seem to have a pretty You leave your credit card number then they charge you for the time used. Cost is $9/hour, we were gone for one hour 45 minutes but they only charged us for one hour and a half (rounded the time down). Upon asking for washrooms we were directed to Chateau Laurier... not sure if its reasonable to expect washrooms there (Its right under the East Plaza Bridge, near the Chateau Laurier of course). read more

Flew in from San Diego on vacation and wanted to ride around Gatineau Park. This was the only place I could find that had decent quality road bikes(Giant TCR Advanced Pro 1). I called them the morning of my ride to reserve the bike and requested for SpeedPlay pedals to be installed. Upon arrival, the bike was set aside with pedals installed. I got on the bike, did my self assessment for the fit and they adjusted it accordingly. My only issue was they were not capable of adjusting the hoods(rotating them inward), but it was manageable. For that bike(not sure if it applies for all), there was a $300 pre-authorization charge on my credit card... not an issue for me but be aware of that. 40 miles and $70 later(cost of the rental), I was satisfied with the overall experience with the bike rental, the staff, and scenery. Check out my route on Strava: https://www.strava.com/activities/620745786 There is a lot of scenery, so take your time and enjoy it. If you're renting here: -Know your bike measurements(stack and reach) for a quick fit -Bring your cycling gear(kit, gloves, shades, shoes, etc.) -Bike computer(don't forget the mount... had to buy one at MEC) -Water bottles/Nutrition(also purchased at MEC) -They'll have helmets, bottle cages, and tool bags included with your rental. read more

Unfortunately I was late in the day and could not rent a bike, but the staff was not very friendly and made it seem like I was a nuisance when I asked them questions read more

Very convenient location for bike rentals. They even supply you with a map with all the routes you can take around the canal. Their bikes were high quality and gave me and my boyfriend a very nice time riding around for an hour and a half - to Gatineau and back. read more

Excellent location, good selection of bikes at fair prices. If not renting a comfort bike for path, highly recommend bringing your own saddle if doing longer rides on performance bike. They don't provide lights and some bikes don't have bells, but they do provide locks, bags to carry stuff and helmets if you wish. The tall old guy is rude. Avoid him, if possible. After a few hours on a pinchy bike seat on a performance hybrid, with no offered seat option, I asked if they could switch in a more padded seat from a comfort bike to put on the performance bike. He said 'you are already wearing lycra, padded shorts, and you spent half an hour yesterday getting served. Unless you are renting for a month or buying the bike, your choice is to take this bike or this bike'. (it was my first 24hours of a week long rental - both bike options same flat pinchy saddle which I tried - the half hour I was at the shop the night before was for me to test ride 3 different bikes for a few minutes each - no bike fitting adjustments or personalization service beyond selecting s or xs and men or women's version, and there seemed to be no customers when I was test riding since it was at the end of the day but before their closing time). I ended up taking a comfort bike the second day (great for path riding) and then ended my contract early and saved $30. The other staff are nice, but I will also shop around if I am going to take a week long rental next time. read more

Very convenient if you are staying in one of the hotels in city center. It is hidden under a bridge so just look for steps going down beside Wellington on the Parliament Hill side of the road. They are on the east side of the canal so it is best to take the steps down beside the elevator at 1 Wellington. Nice people. Nice bike. Beautiful, easy ride along the canal. read more

Great selection of cruisers and nice road bikes. Pack your clip-on shows if you are visiting Ottawa - lots of great bikes!

Great place to rent a bike and ride down the canal. Hidden under a bridge in downtown Ottawa, they have hundreds of bikes for families visiting Ottawa. My kid really wanted to ride a bike to the World Cup match at Landsdowne park, and they were flexible enough to make it work without any hassles. read more