Extreamly helpful! I am not going to lie I attempted a Home Depot took rental.... they said I…read morecould not rent their sprayer for the "Flood" clear wood finish sealer. They actually told me to try Falls Tool Rental. I called first and described what I was trying to do and they said they could accommodate me. The woman on the phone was courteous and polite and when she couldn't answer my question she gave me to somebody who could. The rental was a breeze. The sprayer made a long horrible job super easy and quick. It is the only way to do it! I will defiantly be going back to this place for any of my other rental needs.

Family owned, not a national chain. Started in the Falls, and they've stayed in the Falls. All of…read moretheir equipment is ready to work. They show you how to use it, fuel it, grease it if applicable, and clean it. They sell the disposable parts you will need. I've rented here my entire life, as has my family. If you can't move it, they can if you schedule a few days ahead of time. And prices? They are competitive, if not cheaper, but I'm concerned about reliability. And propane? Yes, they sell this too. Cheap! Walk up or RV's. Jon and Tom have a great business.

Do not use this company…read more Inaccurate billing (overcharged labor), damage to showerhead, plaster on light fixture/walls, late twice, cancelled twice, lack of accountability, and poor customer service. 50% deposit was due prior to project start via emailed invoice. On 3 appointments, BBH Remediation was over 45 minutes late for 2 of the appointments, and canceled 2 other times. Estimate contract said it would take 3 days (June 17 - June 19). Due to cancelations, project took 7 total days (June 18 - June 24) leaving us without a household shower and bathroom for more than double what was written in the contract (this time frame was not updated or communicated to us). BBH refused to take accountability for the responsibility of the extended time frame (when no other findings or project discoveries caused any delay). BBH claimed they verbally discussed the project time frame, even though the contract said 3 days. They rarely communicated when being late/what they were currently working on, anything that we would need to know (spackle is messy - don't worry about it for now and we will clean it later) so I ended up cleaning it up. Workers tracked dirt and dust in and out of the house without taking shoes off, covering them, or cleaning it when they left each time, so I cleaned it after each visit. They broke our showerhead and refused to assist in fixing it saying they're not liable, and offered no alternative to try to make it right, and no remorse. 2 workers spent a total of maximum 4 hours each (more like 3.5) between the 3 visits, totaling 8 working hours, max. Original invoice was for 13 hours of labor. They refused to make any correction to the final balance due to account for the actual hours worked. When attempting to discuss the extended time frame via text and our frustration with it, Chris (the assumed owner) didn't respond. On a later phone call with Chris, he told my husband that "your wife sent a nasty text" when I addressed their late arrivals and cancellations. Upon project completion, we asked for an invoice to pay from, and Chris said it must be paid by credit card right then and there. I asked if we can get an invoice to look at first then pay after (like the 50% deposit) and he originally said no, and that if I don't pay today then he would have his lawyer contact me. After I said I would pay, he said yes I can send an invoice but it would be an extra $50. In the end, after asking if the final balance due could be reduced due to extended time frame, true up of working hours, and broken showerhead, Chris reluctantly offered $200 off the total remaining invoice, but that, in our opinion, is still severely overcharging for actual work performed. BBH never took accountability or apologized for anything, and the work itself was sloppy.

I don't know where to start but if I need to say one thing it would be they're honest. Chris is not…read morethere to rip you off at the hard time that you're having. They're super nice and fast. We didn't see the end result yet but the way they work and communicate is fabulous. I must tell you we're not the easiest family to work for but they do a really good job for at least half of the price that others quoted, and they deal with our minor change requests. Chris and his crew will have my recommendation whenever I hear someone needs mold remediation. I don't think we could find a better contractor than them.

Highly recommended! In fact, I cannot recommend Giaco's enough! They are very reasonably priced…read moreand have always given me accurate quotes beforehand. No surprises later, unlike a lot of mechanics. I had to wait a little longer to get an appointment with them initially, but I'm so glad that I did. They really know what they're doing, and do quality work - and they offer pick up and delivery. There is simply no better shop for small engine repair.

I brought my rather old Echo tiller in for a basic "physical" bc it sat unused for several years…read more They called within a couple of days with the estimate and projected finish date. Eager to get going with my project, I called 3 days before it was s'posed to be done (it wasn't) but they offered me a loaner! Since my project wasn't THAT dire, I said I could wait for mine to be done. They called back within the half hour saying mine could be picked up, all repaired. They are very accommodating there, and didn't even yell at me when I mistakenly brought my tiller into the front shop...past several posted signs to NOT bring any machines inside. ‍

I visited ABC to rent a lawn aerator recently. I went to ABC because I had rented from them in the…read morepast. I made a reservation one week in advance and when I visited, they had the aerator in stock and in perfect working condition. They helped me load it up and I was on my way. The aeretor was of very good quality, but it was a little hard to maneuver. I wish they had a riding aerator, that might have made things easier. But it did the job in excellent fashion. My lawn is thanking me. The service was fast and efficient during pick-up and drop-off.

I've been renting from ABC for years and I've rarely had issues with equipment. Had a problem a few…read morerentals ago.. the track on the mini skid I rented came off the rollers and within an hour or so they had a service guy out to get me going again. He had it back up in running in no time and they even pro rated my down time so I wouldn't feel rushed and not loose out on rental time.

Great experience. Staff is very helpful and knowledgeable. Excellent selection of products between…read moregas and battery powered equipment as well as brands.

These folks were great for me. Hard to find on line parts received as described, packed well and…read moreshipped right away! A+++++

Extremely helpful owners and staff! Nice selection of products but a little pricey, if you need…read morehelp or advice on your outdoor needs, this is the place to go! I purchased a chain saw and it does what they said, cuts quickly and easily. The service department is fast but did not address my problem with leaking chain saw blade oil. They said had unit sitting in one place for 2 days and not a drop, I get it home and within 1 day have a small puddle underneath the blade by the housing. Did not go back to argue with them, I now store the unit on top of a cardboard box to soak up the oil!

Had a sewer backup while doing a jetting and the plumber called Cleveland Water & Fire Restoration…read moreto come help. They took lots of pictures and set up fans and humidifiers until the cleanup team could come out. Billy Luke and Leon came out today and did amazing job getting all the sewage and sediment out. In 3 hours They disinfected and sanitized, tore iut a wooden storage unit, ripped up damaged flooring, through out damaged items and carted it away. Everything is being handled through my home insurance by this company and I don't have to do anything once I field the claim. Highly recommend!!

In order to best understand how horribly scummy this company is, let's understand the background…read morefirst. I am a first time home buyer, who just bought a house in august. We realized we had a hole in the roof of an addition on the house towards the end of October. Water leaked in through this hole, soaking the frame within and finally leaking through the ceiling of the addition, which is when we actually noticed it. Unfortunately, by this point, the damage was done. From October through nearly the end of November, I was frantically calling contractors and roofers everywhere to get someone to fix all of this. Some would fix the roof, but couldn't fix the inside. Others would fix the ceiling but wouldn't touch a rolled roof. Eventually, I stumbled upon Keselman Construction Group, who said they would fix it all. And they suggested I also work with Cleveland Water and Fire Restoration - the worst partnership they have ever made. It all started out like a typical sales person pitch. The "first responder" would come out and take a million pictures, with the moisture meter and infra red camera to show me how much water damage I have everywhere (in this room and the garage that shares a roof). But it felt as if he didn't actually know what the workers were going to do, because he told me that CWFR would be able to demo things and haul all of the damaged items away. (They apparently don't do that btw, or at least, they workers they sent out said they don't do that) So he writes me a quote for $3500, and strongly advises me to open a claim. He pushily reassures me that insurance will cover everything and that they have a team dedicated to ensuring they get paid by insurance. So I open a claim. Worst mistake ever - because now they are going to rob us all blind. Here is the timeline following all of that mess: They send out first truck. The workers check it out and say they can't do anything because the hole isn't sealed. They also tell me they don't demo stuff, and probably won't be able to do anything in the garage. They leave. KCG seals the hole, I ask for a new quote because some time (2 weeks) has passed from the initial quote and the damage doesn't actually look that bad. CWFR comes back with a HIGHER quote of $5000. Mind you, nothing new has happened or changed for them to come back with an even higher number?! I call doug blake to discuss this new quote, to which he haughtily states ""I don't see why you're upset, insurance is going to pay for it." (tbh this is very rude and dismissive and not good customer service.) Whatever, I am tired of arguing and my house being a mess, so I let them come. They stated I had all this water/dampness in the inital quote in my addition and the garage, and yet all they addressed/mitigated was this 5' by 8' area in the addition. (see picture attached) How much do you think this would cost? For a little bit of 'antimicrobial spray' on the beam and in the garage, two fans, a dehumidifier, and an "air scrubber" that all ran off of MY electricity, they charged $4415. They didn't do anything else. If I were to do this again, I would've taken just a little bit longer to do more research as there are other water mitigation and mold removal companies that do a better job with communicating amongst their coworkers and respectfully with the customer. I would give this company negative stars if I could.

No pressure and very friendly sales department when I bought my new Kioti tractor. Customer service…read moreand service dept is 2nd to none. Had a minor problem with my Kioti tractor I purchased from them 5 months ago. Called service and they were here the same day to pick it up. They made the repair and delivered back to me very fast. This is how a business should be run. I am a customer for life. Highly recommend.

I've stopped in a couple of times--once to replace the battery on my Ford 2000 tractor and again to…read moreget a new brush cutting blade for my Echo weed whacker. Both were positive experiences. The people are very helpful and they had what I needed in stock both times--they didn't have to order it. This is a great family run place. Highly recommend.