Continue to have great experiences here: -No surprises…read more They are very informative throughout your visit. -The entire staff listens well and shares info so that you don't have to repeat. Great teamwork. -I'm normally nervous around any medical procedure. I've always felt at ease here. -Met Dr. L for the first time in this visit. Top notch. Pays attention to detail.

I'm extremely disappointed with the billing practices at Afinia Dental - Mason. We have dental…read moreinsurance with 100 percent preventive coverage, and before each visit I confirmed with the front desk that our plan was active and in network. Despite that, I recently received two invoices--dated January 2026--for services performed in 2024 and 2025. These were the first and only notices I ever received. The statements show no insurance estimate, no insurance payment, and no prior balance, which strongly suggests the office either never submitted the claims or submitted them incorrectly. Preventive services should have been fully covered, and any failure to bill insurance or notify the patient for nearly two years is a provider issue, not a patient responsibility. When a dental office assures patients that insurance is in network, then sends surprise invoices years later with no explanation, it creates a serious trust and transparency problem. I hope they address the internal billing issues that led to this situation so other families don't experience the same frustration.

The quality of dental care is amazing. It is such a great place to have your work done if you…read morelike "exceptional. Dr Tara has extensive training. You may find cheaper but you won't find better dentistry anywhere.

Went several year ago for TMJ issue. They did some red light on my teeth and claimed I had a ton…read moreof cavities, teeth rotting inside, etc. using some red light they claimed could find cavities. Decided to get another opinion, as I have only had one cavity in my life and had no pain or sensitivity. Saw another dentist that said no cavities at all. Decided to go to one more dentist for a "tie breaker" and that dentist also confirmed absolutely no cavities, even did Xrays to confirm. I feel conned by this place even to this day, several years later so decided to write a review when I saw the name come up in a search I was doing. To this day, many years later, I still have no cavities. I feel this place is just about grabbing as much money for you as possible and seems to want to do unnecessary dental work. Would not recommend them at all and if you do go and they tell you that you need a bunch of dental work, GET ANOTHER OPINION before you waste your hard earned money.

I am writing this on behalf of an elderly friend whom I took to Mason Modern Dentistry at the…read morerecommendation of her insurance. She needed all of her teeth pulled and a complete set of dentures. While she and I had no issues with the actual care she received, we had an AWFUL time with trying to get a refund for services she did not need, but were required to be paid up front. They Illegally billed her insurance for the services she did not get, in addition to billing her for "time in the chair", for which she was NOT EVEN IN THEIR OFFICE! I took the legal approach to advocate for her and contacted the Ohio Attorney General's Office, the American Dental Association and a local attorney. After a crash course by some very kind people at each of these entities, I learned that there is no such billing code for "time in the chair" and charges could be brought against them for illegal billing to her insurance company. When I approached the office, I was given a runaround for months, but finally spoke with a district admin who would not give me answers but "allowed" the refund. I made the comment that they were not allowing anything, but owed it to my friend. My strong recommendation is to STAY AWAY FROM THIS BUSINESS!

It is impossible to explain in 85 words the issues I've had with this office. BUT IM TELLING YOU TO…read moreRUN FAST AWAY FROM THIS BUSINESS!!! To summarize as much as I can here are just some of the issues: Told you need unnecessary treatment can't contact office no one answers the phone after 3 pm Terrible work done. Incompetent doctors Cancelled appointments because they subcontract doctors from another state to do the work. JUST DONT GO TO THIS BUSINESS! You'll be sorry!

I've been to many dentist offices and this was my favorite. They were honest with me, and not…read more"salesy." They were nice and very helpful. I'll be taking my whole family here now.

I originally had an appointment for Aug 28th which I scheduled in june, and they had to move me to…read moreoct 3rd because someone got sick, which sucks but understandable. What really upset me was I asked for some time sooner since I had already waited so long and they put me on for oct 16!!! All because I asked for some time sooner. Absolutely ridiculous

Excellent hygienist, wonderful office, latest in equipment and techniques, Dr. Hillis voted one…read moreof the best dentists in the Cincinnati area. All the staff are friendly and professional. All my, and my wifes, dental work has been painless and the results outstanding! Chuck and Judy Davis

Dr. Hollis is great and so is his staff. Everyone is super friendly and he's just a great guy to…read moretalk with. All the work they in treating and cleaning has always been top notch.

Had a terrible experience at this practice. Dentist was extremely unprofessional and lacked basic…read moreknowledge of general dentistry. Avoid it by all means and save your teeth. He even refused to continue treatment and service when I complained that I can smell my teeth burn and then charged me for a completed service. He then told me to to "go back where I came from to get my teeth done". Update: I hope you are aware that sharing a patient's personal information publicly is against our code of ETHICS as professionals. Let alone bringing race into it. "Proper standard of care" is not subject to geography or personal preference. What you do in your practice is against all basic dental principles to ensure preserving the health of patients and their teeth. I WILL take this to the Ohio State Dental Board and have them evaluate your "American standard of care".

Awesome staff!! So polite ! Very clean! I usually HATE getting my front teeth flossed because of my…read moremetal retainer. But the dental Hygienist did an amazing job flossing my teeth! Everyone is so polite. The dentist is so amazing as well!

Went in for 6 month check-up. Great teeth cleaning and overall great check. Everyone is friendly…read moreand very attentive to patient's needs.

Very personal and professional staff and Dentist. I received great care and services over many…read moreyears. I actually look forward to these visits because I am not only a loyal patient, but I know I will be treated as an individual and afforded high quality diagnosis and treatment. Highly recommended based on years of past experience.

I've known Dr. Jeff Weisbrot since we were kids--we actually grew up playing baseball together--so…read moreI can say from personal experience that he's always been an honest, genuine, and trustworthy person. It's great to see him bring those same qualities into his dental practice. If you're looking for a dentist in Loveland or the Cincinnati area, I highly recommend Dr. Weisbrot. His office is welcoming, his staff is friendly, and the whole experience is smooth from start to finish. Whether you need a routine teeth cleaning, cosmetic dentistry, or even an emergency dentist, he takes the time to explain everything and makes sure you're comfortable. What really stands out is how much he genuinely cares about his patients. That's not something you find everywhere. He's the kind of family dentist you can trust long-term. Super convenient location too if you're in Loveland, Milford, Indian Hill, Symmes Township, Montgomery, Blue Ash, or nearby areas. If you're searching for a "dentist near me" and want someone who's skilled, honest, and easy to work with, Dr. Jeff Weisbrot is a great choice.

Awesome!! Very gentle and very caring. Family Dentistry of Loveland is my go to place for all…read morethings dental.