Pompous, like actually insufferable and miserable employees. You don't make sales commission, but when someone tells you they're "browsing" you wanna look at the rest of the party and scoff "ahh gee well the rest of you just browsing too?!" And then proceed to ignore us the entire rest of our trip? Lovely guitars, beautiful classic and custom shop pieces.. horrible employees. Didn't know their stock, didn't know how to speak to guest and potential patrons, didn't even try to sale me the guitar I mentioned several times whilst you're standing right in front of it? Joke. read more

Amazing store with super helpful employees who really know music. Plenty of new and used items in stock. Go check it out if you are looking for a guitar, bass, ukulele, Banjo, amp, accessories, etc. read more

This is the last true guitar player's guitar store around! Everybody that works here is super knowledgeable and friendly without any high pressure to buy. They all truly help you achieve the goals you have. The quality of instruments are unparalleled. Very high end gear and a ton of guitars you wont find anywhere else. No junk in this store! Overall amazing shop read more

Really friendly staff. Great guitar selection. It's great to see this type of place still exists. I will be a frequent visitor when in Tampa area. read more

I'm wowed right now. My daughter's amp stopped working, so I took it in to troubleshoot. They tested it and determined it was shot and replaced it without another word. This was the cherry on top of the original purchase we made here. Highly recommend read more

We brought our son here for a new amp and guitar. They have an amazing selection. They were patient and knowledgeable and overall had just fantastic customer service that was beyond our expectations. read more

Came in today looking for a guitar for my son. This place is amazing and has an incredible selection. Tony was my sales guy. He took the time to ask me what I was looking for and suggested multiple options being very patient with me. Got my son an amazing guitar at a great price. Thanks so much for the 1st experience. read more

Another encounter with Replay. Called Bill Gillespie at Replay looking for a Wampler Belle pedal. Bill shot me a fair price and shipped it out immediately. Received the very next day... free shipping. Great customer service, excellent inventory (choices) and just a super local music store. Whenever I do make the 2hr drive up there they always treat me as if I am a pro and not a hack! A far cry from being ignored at the local GC. read more

Replay Guitar Exchange - Merry Christmas! - Guitar Stores Near Me - Tampa, Florida

It doesn't get any better than Replay. I've made some big (and some little) purchases there recently and they have always treated me right every step of the way. The selection is the best around and even the lesson area is nice and comfortable. If you're looking for lessons, Michael is awesome! These people simply live and breathe guitars. Definitely one of favorite spots in town. read more

I just came in - late afternoon, on the day before Thanksgiving with my daughter's guitar, and they fixed it while I waited... We had been to two shops earlier in the day. But beyond the incredible service, the amazing story is this shop itself. I had no idea that a place like this was in South Tampa. The best guitar people, players, techs, teachers in Florida built this place and you need to see it. Best of all, they have roots in Tampa's old Thoroughbred Music... World class stuff in our neighborhood! For guitar anything, (music anything) go there! Shoutout to Matt, class act! read more

Great place to shop! I've bought several guitars and amps there. Kent is a wealth of knowledge!

Lots of places sell guitars, but where Replay stands apart is the staff. I feel welcome every time I'm there and I really appreciate ithat they are respectful to my wife. (Who does not play guitar, but she patiently bides her time when we are there) There is a young man in sales named Cliff who is knowledgeable and patient. He and his colleagues helped me find a gorgeous used Ibanez guitar that fit my hands, then helped make it fit my budget. The guitar tech is a skilled pro who has resolved playability issues on one of my older guitars while I waited. Summary of why I drive an hour to Replay: The store is clean and well organized with a comprehensive inventory. The parking is good. The guitars are well set up. Accessories are competitively priced. Trade in allowances are fair market value. Service well beyond that of big chains. read more

Replay Guitar Exchange - Yep, I had to take one home! - Guitar Stores Near Me - Tampa, Florida

If you're a guitar player, this is your store. They have a great selection of new and vintage guitars all over the walls, plus plenty of acoustics, amps and accessories. But you won't find the drum room or the keyboard room or the PA room here. It's all about guitars and basses. The staff has always been really cool, friendly, knowledgeable and helpful, just like I like it. I recommend this place wholeheartedly. read more

Bill at Replay was excellent. He helped me find what I needed and gave me a good deal as well.

Grand opening on the new store front. It has been a while they say about the opening. But it was delay for a while. Finally it is open for business. Every visit customer fill out the card have a chance to win a free guitar on the opening day visit. Cross my finger. The store front original cover by paper before unveil to the public. Definitely they try to make a big bang for the opening day. The guitar is beautifully displayed. They sell electric guitar, bass guitar, classical guitar, acoustic guitar, ukulele and more. They also has amplified, electronic mix board, accessory. Come to check them out. The sound proof room can test out the electrical guitar you like. The store is big. Price is average range. It has many visitors on the opening day. read more

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Nice and knowledgeable employee about the products. I did trade in and they even gave another 10% off. Sweet deal!!

I bought a brand new 1968 Gibson Les Paul Standard re issue and the guitar was in pristine condition and the photos they posted on their website were very accurate. And they gave me a super deal that beat all competitors. Shipping was also amazing and fast with the guitar being double boxed. Thanks Replay. read more

Beautiful store with courteous and very qualified employees. They listen to what you are there for and give excelletnt, experienced info. They care about their customers and take the time to find just what you need and what you like at a very reasonable and honest price. They aim to please. read more

Best guitar shop I've ever been to HANDS DOWN. Fantastic selection of guitars and an even better staff. Mark, Bill, and Randy all treated my family and I with respect, and the whole workplace was very genuine. Super happy with my purchase! read more

Replay Guitar Exchange - Guitar Stores Near Me - Tampa, Florida

Great selection of new and used guitars along with knowledgeable and helpful staff! The store is well organized and a pleasure to shop in.

This is hands down the best guitar store in Tampa Bay. I saw one review here that claimed they are the most expensive, but that couldn't be farther from the truth. The selection is superb, they're authorized dealers for Taylor, Martin, Gibson, Fender, Yamaha, PRS and more. If they don't have what you're looking for, and it's not in their warehouse, they'll get it for you. Staff are really friendly and knowledgeable. Need strings? Guitar parts? Amps? Pedals? Accessories? You'll find it all here, and then some. read more

Replay Guitar Exchange - Acoustic room... - Guitar Stores Near Me - Tampa, Florida

This is a nice little independent guitar shop. They have acoustic and electric guitars as well as accessories and gear. They also had some drum parts and drumsticks. Friendly helpful service from knowledgeable peeps. read more

Replay Guitar Exchange - Guitar Stores Near Me - Tampa, Florida

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This music store is an ultimate playground for guitarists. I was there at the grand opening day at the new Britton Plaza location. The store was big with very friendly layout. They sell guitars and his close relatives( ukulele, bass ,banjo )as well as their accessories. The huge main showroom displays hundreds of guitars - brand new and used. For ukulele, there were about 20 to 30 models available. A private room designated for bass guitar so you can close the door and try out the sounds. Several classrooms equipped with computer , keyboard , amp will be used for private lesson in the future . There's a stage and some artists were invited to perform on grand opening day. At the very back of the store , there's a lounge for customers to sit down, relax, read a Guitar magazine. Their staff were very helpful and friendly. This is a cool guitar super store, worth to check it out. read more

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I will keep this simple. They have the best selection of guitars. Their pricing is very fair. They are all very experienced. I treat them with respect-they treat me with respect. My recent guitar I bought is a PRS and I really like it. My next purchase is going to be a Mesa Boogie amp and I only buy from them. They stand behind the products they sell. Integrity, knowledge, inventory, fair and friendly. Thank you. read more

So great to have a music store in South Tampa. We've been looking for some guitars and it's great to try things out in person and get a feel with what you like. The staff was helpful. Will be back again. read more

Best selection of acoustic and electric guitars as well as amps and accessories. The sales team is loaded with knowledgeable experienced veterans of local guitar shops and know their stuff. I have purchased quite a few gems from this well stocked store. The store is well maintained and product is well displayed. Both of the Techs are skilled in every aspect of repair and service. In my humble opinion this is the best Guitar store in the Tampa Bay area. read more

Great team, great shop! Apparently, the guys who started Replay used to run Thoroughbred Music in Clearwater (long before it became Sam Ash). I bought my last guitar from here with no real pressure from the staff. They let me try plenty of guitars out before I made my pick. I'll definitely be going back. read more

I drove to a few local guitar stores, as I was looking for a new Fender Stratocaster, didn't really see the exact model I was looking for. I reluctantly visited Replay, even tho I really hate going in there,, the staff has 2 modes, either they will ignore you, or they will be rude.. however, thought I would give it a shot.. I saw the strat I was looking for. I couldn't get anyone to give me a price, (it was behind the counter, tag turned toward the wall) or acknowledge my existence, so, as usual and expected when I go to,replay, I left empty handed.. i spoke to a very helpful gentleman in the parking lot, who Had just experienced the exact same replay treatment, and recommended I try Reverb Online.. I'm not upset, as I found exactly what I was looking for, brand new, on Reverb, and couldn't be happier! It's a beautiful Stratocaster... read more

What a nice place. Attended a clinic there didn't buy anything but what a great selection of guitars!

Best selection of new and used guitars in the Tampa Bay area. When I walked in, I was greeted by the person at the door and like some have commented on, not offered help right away. But I don't consider this a negative. It gave me a chance to browse the guitars without some over my shoulder. I found guitar on a floor stand and went into the amp room. Tony was working on a few amps and helped me get plugged in. He then made sure I had everything I needed. After playing for a few minutes I asked him if i could play a few other guitars. I wanted to play them side by side to compare and asked if I could be setup in one of the lesson rooms. Tony was extremely helpful and even took the amp I was playing and set it up in the private room. He explained the differences of the Les Pauls I was playing and also what to look for in a used Les Paul. He is very knowledgeable. I decided on a really nice Les Paul after playing four models back and forth for over an hour with no pressure from Tony or other staff. Could I have saved a few bucks and bought blindly online? Probably but given how unique every individual guitar is, I can't imagine buying without playing and visually inspecting the instrument. Great experience and I will definitely be back to purchase more gear! read more

The luthier at Replay Guitar Exchange did a great job diagnosing and correcting an issue with my 8 string ukulele, completing the job while I waited. It was a subtle adjustment, but the change made my instrument much more enjoyable to play. He was also very gracious with his time and expertise. I highly recommend this store for anyone who needs luthier services or is in the market for new instruments. read more

I've not yet purchased an instrument from Replay, but Sean in the Bass Room has been extremely helpful every time I've come in, as have the rest of the staff . . . Not pushy, but willing to assist. I have gotten some screaming good deals on a used amp and again on a cabinet. I've also bought a pedal, and numerous Levy's guitar straps. Sean also has special-ordered several sets of strings, and a custom-built Epifani D.I.S.T. 212 cabinet for significantly less than I found it on-line! I'll be back. I enjoy supporting locally run and owned businesses whenever possible. Mike P. read more

Forget the "big box" guitar stores - Replay Guitar Exchange is absolutely the best. A truly hands-on, customer-oriented store with an impressive collection of new and used guitars and basses. Kent and his staff are warm, welcoming, and attentive but not annoying in any way. They greet everyone who walks in as if they've known you forever, and you get the feeling that they really do want to see you end up with exactly the right gear for your needs. I have purchased guitars from them and traded some in, and I have to say they offer the best trade-in value on used gear. If you're looking to buy, sell or trade make sure that you stop in. You'll be glad you did! read more

I have never been to this store whereas I didn't feel insulted when I left. The sad thing about is that I've known some of the people working 15 plus years. I too was excited when this store opened on the south side as we needed an alternative to driving 10 plus miles to get to one similar. I initially thought it was me but after 5 or 6 times I get the impression that they didn't want me in the store. I even waited a few months sometimes between those visit's. Rude, abrasive, and unhelpful where some of the impressions I left with. They do have great guitars and great prices but I choose to spend my money where I feel welcomed in the store. I have spent my last dime there... read more

Replay Guitars is actually more expensive than competition. I usually like to go more local...but the staff was rude and unpleasant. I won't buy a guitar unless I can actually try it. These guys seem more interested in running a museum. Unfortunately, I have to don't waste your time. read more

My first trip in one of the salesman gave me a tour of the store and the different departments there, acoustics, basses, etc. Went in the other day and Kurt in the acoustic room told me to sit down and play some guitars. Let me play the $4600 Gibson jumbo dreadnought even though I told him no way that was in the budget. Super nice guy. Every time I go in I'm greeted at the door and they ask what I'm looking for. Read the review where someone couldn't get any kind of service. Opposite of my experience. Love this place! read more

Love this place they have boutique stuff you're not gonna find anywhere else in town. The staff is top notch and even the guy in the acoustic room. In his defense I have wasted his time looking at stuff I wasn't gonna buy but he always begrudgingly got it out and let me check it out anyway. I have been wheeling and dealing gear for many years and these guys are the most fair with trade-ins.They give you fair market value when you just want to trade up gear.The competition pays you pennies on the dollar for gear and still charges you full retail for whatever your buying total BS.Cliff is a pleasure to deal with for the trades ins and is is pretty knowledgeable with the effects he's selling. Beware this place is an impulse buyers paradise. read more

I don't usually write reviews but , in this case, it's worth the trouble. I went in this store to sell my husband's guitars and accessories after he passed away. I didn't know much about my articles and was expected to be treated accordingly, meaning, not very well. To my surprise, Ken was helpful, respectful and patient. I feel that I was given a fair price for my "stuff". In addition, I inadvertently left what I thought was guitar parafernalia which turned out to be a personal photo/ document "stick". The following day I received a phone call offering to mail it to me! I received it today. Way to go, Guys! Above and beyond service. Thank you. read more

If you are a guitarist or bassist and are in Tampa this is the place for you. Replay Guitar Exchange has hundreds of guitars both electric and acoustic, basses, amps and gear. The staff is pretty awesome and knowledgeable. They actually know the gear and instruments. I have known Kent from back in the Thoroughbred Music days... over 30 years ago. He really knows guitars and music and is great to deal with. The instruments they stock range from entry level to connoisseur with a lot of variety in the low to mid level instruments. I simply cannot say enough about Replay. If you are looking for personal service and knowledgeable, courteous staff go check this place out. read more

First time there today. Great staff, very helpful, and a very nice and clean store. Will definitely go back and make them my go to music store. read more