bought a zero turn unit and when delivered it had a cut in the seat told Bob at the store that it…read morehad a seat and he said he would order a new seat that was over a month ago. I believe I was lied too about the new seat coming. can not trust TSC store Managers at TSC store in Reynoldsburg Ohio

waited 20 minutes for an associates help because he was overwhelmed by customers. I saw 2…read moreassociates trying to assist about 30 customer. This is always like this at this location. Wont return. Corporate greed or mismanagement not sure

This store has a nice selection of food, treats toys and supplies There's always something on sale…read morealthough regular prices are good. The staff members are helpful. The best part is that you can bring your dog with you.

The staff are so polite and helpful! They are always positive about handling my little dog, even…read morethough nail trims aren't her favorite. They took their time and got the job done. I appreciated the extra effort to comfort her and get the job completed. Once completed, I took her into the doggy wash area and was pleasantly pleased at how nice and easy it was. A gentleman was very helpful to familiarize me with the equipment and stayed with me for a minute to see that she was doing ok. Thank you!

(PHOTOS ATTACHED)…read more Want to start this with saying I don't frequent this location so I don't know what they're like on a day to day basis. But, I keep fish, and the lack of basic care led me to write this review. When I went in today I took a look at their fish wall, specifically the snail section (which they are almost always out of snails and shrimp) where I saw multiple deceased snails. It was also evident that they had been left there for a while with the few other live snails since none of the soft body was left, just the shell. Which is first of all gross and secondly can be dangerous for the other snails alive in the tank. (Side note: I purchased snails from here in 2025, firstly the worker did not honor my request for larger snails only, but all three of the snails I bought were sick, and in questionable condition. Nonetheless, all three did survive) Additionally, when I looked at their comet goldfish tank (this is the goldfish tank with lots of juvenile goldfish) there were also multiple deceased fish at the bottom that the other fish were eating. These dead fish had been eaten down to the bone so they were not very obvious but that still not ideal at all seeing as you could tell they were in there for a while (I visited the store around 2:00PM at this point they'd been open for 4 hrs). The goldfish tanks also had a very strong, noticeable odor that tells me they haven't been cleaned recently. Last thing for the fish, their betta fish were actually in seemingly good condition. I didn't stay to look for that long because it's in an awkward spot right in front of the door and cash register (it's to prevent shoplifting, and so they're front and center). The cup display is well lit and only some of the cups had cloudy water. But if this display were in the back of the store I'm sure it would have been in much worse condition based on the other tanks on the wall. The customer service was nothing noteworthy. The cashier just seemed like she wanted to finish the transaction as fast as possible, which is fine even though there wasn't anyone in line behind me. Overall, this specific location was 2 stars mostly becuase the store was very clean, and they did have most of their items in stock. The main concern is the quality of life their animals have before finding their forever home. I personally would think twice though before purchasing any animal from here as I know they have had issues with animal (mostly aquatic) sickness in the past. (PHOTOS ATTACHED)

I would give no stars if possible. I have taken my dogs to Petsmart on E. Broad in Reynoldsburg…read morefor grooming g for several years. My one dog is dead and I have in past always been happy with how they treat her. No more! I was shocked when I went to pick her up to find a $20 fee added on for two things never mentioned. I took my own shampoo as always as my dog has allergies. I was this time told AFTER the fact there was a $10 fee for this. Also, I was charged $10 because she allegedly kept escaping - something. Which has never happened before. The fact they couldn't control her on the table was dangerous to her and alarming. No ie. Has had a problem like this before with her which makes me question the ability and experience and groomers. I will never take her there again. Her safety means more than anything and they obviously don't care.

I have taken my Pomeranian here for 6 months for grooming. He had scattered matting so I was…read moreadvised to get him several mini spaw treatments with dematting each time until hes fully dematted then a full groom and cut. We waited for 6 long months for this full groom and cut to happen which was $90+ my family was mortified when he came home. The groomer tending to his dematting sessions was really nice & patient however, I made sure if she is really good with cuts. I went back to the store to discuss the end result with the manager Brie, she says she'll see what she can do. 2 weeks came by never heard back. So I followed up. She says the owner doesn't do refunds or the option was to get another cut from a different store! Unbelievably disappointing and will never ever come back here.

Bathed our rough coated collie there. 3 types of shampoo plus a conditioner spray. Spray is…read moreadjustable for strength. Smaller dogs might find it strong. Friendly staff. Facilities were clean. Dryer has 3/4 nossles which allow different usages.

Started to take my little puggle this year for her nails and highly recommend it to others. The…read morepeople were friendly and helpful.

After conversing with Joe about the different qualities of food brands, I can rest confidently…read moreknowing that Oreo is living his best life! Such friendly staff who greet me at the door and ask about Oreo. It really feels like I'm around family!

I was introduced to Mutts & Co Hilliard when I adopted my pup, Freya from the local shelter and…read moreMutts & Co carries her food. Mutts & Co has become an important part of our lives. Freya goes to the groomer there. Her favorite treats are there. We LOVE the mystery bags! They even have hard to find household items. Like dog safe candles!

I took my very anxious and reactive dog to get her nails trimmed today after reading a lot of…read morepositive reviews. The staff was WONDERFUL and Kristin was amazing with my Bella. We will absolutely be back for regular nail trims and any other grooming needs. They went above and beyond and gave me a heads up when another dog was coming through so I could distract my dog so she wouldn't react. I was so nervous to bring my dog somewhere new and we had the best experience! I was also amazed to see how many simple ingredient food and treat options they had for my sensitive girl who has lots of allergies.

I received help handling one of the snakes from a worker named Stephanie. She was amazing and very…read moreknowledgeable. The other workers were also very sweet as well, and on top of this they were so busy but still helped everyone.

I have been looking into adopting a puppy for years now but haven't had that perfect connection…read morewith one that I've been yearning for . Visiting my family from nyc, took my little sisters into petland just for fun and fell in love with the MOST beautiful black and tan Shiba Inu , which so happens to be one of my favorite dogs and it has been difficult to find a breeder. Knowing what I already knew about pet stores, I knew it would be overpriced and I knew it was a big risk but I figured ... at least im saving him from the pet store. Want to give a HUGE shout out to the ladies in the store that truly went above and beyond for helping me on this journey. Ciara, Laila, and Sarah were such a great team and worked very well together to make the experience better than I would've expected. Only big tip I have is to prob try to go without the starter kit. It comes with a crate and a shit ton of vitamins, some food and sprays for training even their own vet they use have stated the vitamins arent even that necessary. They say its " included " in the price but once you're cashing out the numbers start going all over the place. At this point though, I was far too invested in my connection with the puppy that I was willing to pay for whatever ( fyi the pup was about 5,600 , I put 2,500 down and financed the rest at a very high interest rate, only for the fact that I knew I will be paying it off early anyway ) was it the smartest financial decision to finance an overpriced puppy? Probably not. But the staff does a very good job actually under the circumstances and the puppies pretty much sell themselves. Once you lock in and fall in love with one of these babies , no going back. My little man is microchipped and has a lifetime warranty ( also you have to keep up with buying their shit every 3 months to stay on that warranty btw ) Lots of pros and cons to purchasing a puppy this way. Overall, thank you to the ladies for bringing and welcoming my son into my life, I picked a WINNER !! Follow my baby on insta @hennypacksheat