I was a little hesitant utilizing a cleaning service, but I figured, for a free estimate, why not?…read moreGlad I did - uniformed, professional, courteous and efficient - all at a price I could afford. Thanks!

From the owner: Local Service - Bio Hazard Cleaning Service - Damage Restoration Service - in Middleburg Heights,…read moreOhio and Westlake, Ohio. Specializing in Crime Trauma Suicide Overdose and Bio Hazardous Remediation.

Move Yourself, if able…read more.. Inaccurate "estimations". I was quoted for a 2-4 person crew to move a 2 bedroom apartment to a house at $150/ hour plus truck fees and mileage . The move was estimated to take 2 hours and a total of $475. I accounted/expected for double the moving time. Apparently this information is completely false. 2 movers arrived, the job took them 9 hours to complete and of course I was charged in excess of $2000 when the truck charge is included. When I called to dispute the charges. I was told they have no idea how many movers would be needed...is that not what the quote process was? You were informed it was a 2 BR apartment needing moved, you're a moving company, plan accordingly for the job and send the correct crew. When I broached this topic I was told a crew of 4 would have cost $300/hour, I again called back on my quote which did not include this information. At the end of the day, This is nothing but a scam. Do not entrust these people with your move. It's a classic scheme of moving slow to increase billable hours. Don't respond to them if they inquire about moving your things. The crew themselves were complicit, taking their time moving and making multiple trips to achieve the compete move. Sloppy with boxes and disregarding property. Chipped paint on an interior wall moving a sofa thru the hallway. Terrible service overall. Would never recommend. Follow-Up: I paid and tipped you for services rendered, it was a long hot day and I was raised to treat people the right way, which is why we offered you refreshments and food throughout the day. I am a man of my word and I pay for services that are performed. My issue remains that the quote/estimate were incorrect. I was quoted for 2 hours for a team of 2-4 movers @ $150 an hour. What came was the minimum of 2 and then you guys took take 5X the time with multiple trips needed back and forth (in theory the move should have taken no longer than double what was proposed/estimated). The pertinent information about the move was provided by my end. You quoted an estimate using those details, it's on your internal processing to determine the crew size/truck size/time estimate. My purchasing decision was based on that quote/estimated price. On the quote there was no mention of any upcharges for additional crew, there in lies another issue. You've been paid, I understand the charges, you need to understand my issue with your company and that process. The additional charges dropped were for "Step-Charges", you used no steps, only the elevator and a hallway. My total was still $1700, which is 3.5X what I was quoted. I reiterate, do not trust your move to this company, they are predatory and will only upcharge you and move extremely slow/tell you they need multiple trips to achieve a straight forward move.

By far the worst moving experience I've ever had, not responsive whatsoever, showed up an hour plus…read moreearlier than I had set (they even called to ask if an early arrival was okay and I calmly explained that it was not), and mounted a tv 7 feet high in worst section of a living room wall. It almost seemed intentional. I implore you to not do business with this company. UPDATE: This is not Morgan, but an angry close friend. Please refer to the passive aggressive reply to my review below by the business owner, every single exchange they quote is taken completely out of context to make them look better in this situation. It is incredibly unprofessional and I honestly have no clue what they are trying to achieve by agitating unhappy customers with this kind of reply. Good luck to anyone who even gets a quote from this business.