Beyond horrible. Three separate dates for pick up from liaison Sean. No follow through on any date or reason given for missing each time. read more

I've called about the trash person not putting back my trash cans where I put them, on the road next to the grass! Customer service said they would note it. Two weeks in a row they continue their mistake and keep putting trash cans in the middle of our driveway blocking our entry! Do Better Republic Services! read more

Republic Services Evansville Recycling - Recycling Center Near Me - Evansville, Indiana

I totally agree with everyone on here about Customer service and company in general. You sign a contract and Republic wants consumer to abide by it but they can negate terms. Contract amount for $117 for weekly pickup, then bill goes to $154 for 2 months and Jan wanting $260 after they skipped two weeks because of dumpster overfilled, No kidding..what do you expect after missing 2 weeks! WORST company ever, been fighting with them past 2 weeks read more

Worse service ever. They don't miss my pickup, they just don't pickup mine or my neighbors. We call, tomorrow, tomorrow that's all the promise we get. Tomorrow leads to the next week. I'm requesting a refund for every week they miss. If there were negative numbers, I'd tap -5 read more

It took 2 1/2 months to get the bill corrected. And about 4 phone calls. Everyone you talked to told you something different.

Last week was suppose to be recycle pick up. Due to weather they could not get out. Understandable. Ask ed when will you. Oh if the streets clear we will get get caught up. Waste management picked up there customers but no pick up. Asked again when will you pick up. We'll we will pick up Monday. They picked up garbage but not recycle. Asked will you pick up. We'll we are running behind but definitely it will be picked up. Well... it was not. Now today Asked will it be picked up. Oh it will be picked up next week. 1 month of stuff pilling up. Asked ok, not taking care of customers but beings it is going to be a month of which I paid for service will I get a credit. Answer NO.. Not good customer service here.​ read more

Horrible business. We have been at our current residence now for a year and 5 months. Now I am not kidding or exaggerating when I say we have emailed twice EVERY month now, to remind them to pick up our recycle or trash. My community is 4 different blocks and all my neighbors all have had the exact same issue. Almost $180 for 3 months of us reminding them to do their job. For the price you do not get the quality. If you can find ANYONE else do it. The company will try lying saying your cans were not out or some other excuse so they don't have to take accountability. I usually don't like to go out of my way to write a bad review unless I was pushed so badly but this service is horrible and they literally miss pickups multiple times a week only for our cans to pile up and us to remind them to do their job. read more

If I could give this business zero stars I would. When I started my services, the invoice I received stated I would be charged to bring my trash cans out. Which was fine. $54.35 was the amount. I have two cans. I paid my deposit ($50) and it was credited toward my first bill. I was told my quarterly bill would be between $80-90. First bill, 87.01. Then I received my bill regarding my trash can delivery. $132.70 was the total amount I was charged to bring out 2 trash cans to my home! This is not including my regular service amount. My next bill I received yesterday $100.02 for August-October pickup. I've only had this service since 5/15/25 and today is 7/17/25. I've paid this company $319.73 within the time frame of 2 months. I've called them twice to discuss what I was told, my pricing, and concerns! Nothing was changed!! Anddddd I was told I have to pay $35 per trash can plus "fees" if I want to stop service. DO NOT DO BUSINESS WITH THIS COMPANY! read more

I have had nothing but problems with Republic for years. If I had an option to change my Sanitation company, I would. Missed pick ups, frequently. The bill has increased the last year. I pay triple what my daughter pays in a comparable sized city. And there is NO large item pick up in my area or my father's area. Boo republic! I'm searching for a new company. Also, personally know a worker who has been denied insurance when a major life event happened. That may be illegal!! read more

Republic decided to start charging us for an extra trashcan without telling us, and has been charging us for both for over 2 years. Was it our fault for not checking the statements? Absolutely. After contacting them about it, they didn't know how we ended up getting charged for the extra trash bin but "per policy" could only reimburse us for the last 6 months. They got one over on us, so check your accounts to see if they stole from you as well. read more

Horrible, dishonest company. Didn't pick up trash and claimed can wasn't out when it was since the night before. Cancelled service. Said to put can out on 6/8 to be removed. Never showed up to get the can. I'd rather drive my trash to the dump than deal with this business. [6/9 Update] Called customer service to report the missed can return. The representative said "there was no driver available yesterday, it will be picked up today." A responsible company would inform customers of such delays. Can is still outside and I don't trust this company to come and get it. read more

Republic decided to change my pick up day from Thursday to Tuesday for what ever reason. So far they have not picked up my trash for 3 weeks in a roll. However they do come & pick it up on Thursday. Their custo.er server department lacks in being accountable as well as who ever is in charge of making sure trash is picked up on the correct day read more

This is the worst sanitation company ever. The city could not have picked a worst company to service the city. Their employees are lazy and quite honestly, they're thieves. We pay our bills, right? They collect our trash, right? Nope, they skipped our whole block and made us all sit here with over flowing trash cans, you can only imagine the amount of bugs and funk down this block. They won't even issue a credit AND there was no supervisor or manager to speak to. So, no trash pick up, no management and no good employees. Time to get a new service provider Indiana!!! read more

Something you might want to consider before doing business with Republic Services. After being a customer from 2008 until present, I was surprised to discover that I would be charged a trash can removal fee of ($30.00). I was not made aware of that back in 2008 when I started my service with them. They also wanted to charge me a ($5.00) late fee since their system showed an invoice for the next billing cycle (they bill in advance 3 month worth). I had cancelled my service prior to the first of July which is when the billing cycle started. I cancelled the month prior in June. Then they also wanted to charge for a gas fee and environmental sur charge. My exiting total came to $47.08 to cancel my service with them. (The gouge on the way out.) I disputed the late fee as I had cancelled service before the start of the new cycle. They removed that fee. I still don't understand why I'm being charge an environmental fee for them to recover their trash can. SO in total I was made to pay $42.08 because I wanted to cancel my service with them. That is my only gripe with them. The service provided was good and the Driver they had on our route was topnotch. Their pricing was no longer competitive and they were unwilling to match their competitors, which is why I parted ways with them. Their seemed to be billing increases routinely. Would I utilize them again? I would have to say no, but not because of the service provided by the driver, who as I said was outstanding. read more

They often don't pick up trash at all. Today I walked outside to see my full trashcan that they did not pick up and it was tipped over on its side. read more

This company has went from being a great service to complete rip off! I have been using them for 14 years and in this past 24 months they have raised my rates 2 times even though I was in a 3 year contract. My bill went from $126 per month to $177 a month in less than 6 months. I call and wait on hold forever to be told that's a sales dept. issue. Finally get an email from someone at corporate in sales to try to get me to sign another 3 year contract to lower my rate to WHAT IT WAS SUPPOSED to be anyhow. Then I call back and talk to a very nice helpful lady in sales named Bree who worked very hard for me but found her hands were tied and she could do nothing but offer me a new contract. It's as if they don't care or realize we do have options to use other companies. You have to give 60 day notice to end your contract or they re -enroll you in another., and you can't give them more than 180 days notice to end service. THEY ARE THE WORST! I haven't even mentioned the amount of times they didn't haul my trash off!! Which was pretty regularly. The only thing you can count on with this company is: missed pick ups, raised prices with no regard for contracts signed. read more

Terrible service! Wish I could leave negative stars. Missed several pickups, left can in middle of street on occasions, and (the final straw) tore up my brick mailbox. Canceled service in May 2020 and my bank accidentally sent an automatic payment May 22nd for an additional 3 months payment for June - August 2020. I already had a small overpayment on my account when I paid off my final balance. Received an email in July 2020 saying they would process a refund for $82.30 within 1-2 weeks. Never received it! When I called multiple times they lied and said they didn't owe it and no refund due! Will never use these thieves again. read more

A current customer of RS and I have to say that I dislike giving bad reviews, but have to here. Pros: Guys picking up the trash are good people Cons: The people in the office lie to you. The people in the office over bill you at every turn. The people in the office hang the phone up when you ask them to do their job. End result, I will leave to a different trash company after my term is up. read more

I have the best experience with this company and the people who pick up my trash. They went above and beyond to help me out when I needed.

Waited on hold to be helped with my trash not being picked up for over 20 mins and the whole call duration was 28 mins. Now to see if it gets picked up today. Can't wait till their contact is up with the city. Bet youI go to that hearing.... read more