Avoid this company at all costs -- terrible customer service and shady billing practices I had a truly frustrating experience with this company and will never use them again. Their customer service is horrible. I tried three separate times to cancel my service, and each time they ignored my requests and continued billing me. As a result, I was charged for three full months of service that I didn't want and didn't use. On top of that, they charge significantly more than other providers in the San Diego area for the same service. Then, when I finally got them to pick up the cans, they hit me with an extra pickup charge that was never mentioned upfront. This company is simply not trustworthy. If you value honest billing and basic customer service, look elsewhere. I wish I had. read more

Needed to correct the mailing address. Could not do it online. Called the number and was on hold for 30 minutes before I was cut off. I cannot get through to this company. Their service is horrible. If I can find another waste management service, I'll switch service. And, their fees... they'll gouge you for every penny they can get while their service is horrible. BEWARE. read more

My grandma called and turned her service off in June of 2020. She was going to Idaho for the summer. I was sitting their when she did it. It's October and she got a bill showing that she has been being charged for the past 4 months. She called and they told her if she would bring in another bill showing that she had cancelled another service at the same time that she wouldn't be charged. She's 95 so I went into the office for her to take care of it since I'm here helping move her out of her house for good. They won't accept the final bill notice I took in because it's missing the barcode stub. It's missing because it was sent in with her final payment. Ridiculous. I paid her bill so she wouldn't be worried about it. The day before, a Thursday, I called and ordered a dumpster so we could clean out her house. I was told it would be delivered Monday morning. We are scheduled to move her to Idaho on Tuesday. It's Monday no dumpster!!! I called and it was scheduled for Tuesday. They were not willing to make sure one was delivered immediately even though it was clearly the secretaries mistake. Now we're screwed and completely behind schedule. Unacceptable service!!! **Note - Yuma Disposal is now called Republic Solutions therefore this review applies to that name also! read more