We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

They are rude and don't follow through with their responsibilities from my own experience they take…read moreadvantage of the senior citizens community.. All they want is their high monthly HOA fees they charge and don't want to do anything!! Had an incident with my roof told me as a home owner I should lay a tarp or plastic down so it doesn't do more damage to my condo. Contact my homeowners The roof leaking was not their responsibility contacted the roofers the roof was 4 years old still under warranty LEMUS CONSTRUCTION installed they told me their is nothing wrong with the roof and there was nothing to fix!!!! Refused to fix roof and my ceiling told me my responsibility contact homeowners the roofers doesn't leak believe this!!!????

Luxury building? - Slow to fix broken things. By design,…read morethe management office is near impossible to communicate with. - Multiple incidents of shootings across the street in the past 3 years. - Windows are not soundproof and Amsterdam is a superhighway to St Luke's. - Security in the building is beyond lax -- anyone carrying a delivery bag or with decent clothing has access to the elevators. The staff are inattentive, never seem to notice you carrying a heavy load until you're already halfway to the elevator. - Elevators break regularly. Prepare to get stuck at least once a month. - Their favorite independent broker lives in the building, is effectively an employee, seems like a fraud on renters who pay the brokerage. - The building staff require generous tips to complete repairs, the super doesn't write things down, always claims to forget. - The team is highly engaged in side payments to park cars around ASP days, etc. - The handicap/stroller side entrance is piled with garbage, has rats and flies -- is always at a halfway point. - The workmanship on requested repairs or repainting is shoddy -- but if you complain, they're jack your rent in the next cycle 100% certain.

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

4.5 stars rounded to 5…read more I found Paul through Yelp in August this year while trying to find a property management company to manage our family rental after we were finally fed up with the previous company. The last company assigned us a property manager who was unresponsive, lazy and incompetent. After contacting multiple property management companies around the contra costa area and interviewing a few of them, my family decided to hire Paul to manage our family rental moving forward. He has been managing the rental since mid September. I've interacted with him multiple times throughout the past 3 months and he has been very efficient and responsive. Communication through email does sometimes take a little longer for a reply but communication via text has been pretty instantaneous. Whenever I needed to get a hold of Paul via cell phone and I leave a voice message, he does reply very promptly. Please do keep in mind that CCPM is a small business and Paul does everything on his own so expectations of getting a response in 5 minutes is unrealistic. Compared to the responsiveness of the previous company my family used, Paul's communication has been great so far and I hope he will keep up the good work. CCPM's monthly management fees are very reasonable especially in the Bay Area where the cost of living is relatively high. With that in mind, the contract provided by CCPM is very detailed in listing all the fees that will be expected if additional requests such as annual inspections is requested by the landlord. I've interviewed a good amount of property management companies prior to selecting CCPM so I definitely can say that his fees (relative to the amount of service he provided) are very affordable and landlord friendly. The owner's portal is also user friendly and his monthly disbursement day is one of the best I've seen after talking to multiple property management companies. Overall, Paul is a very genuine and reliable property manager and even though we live in a world where no one is perfect, I can see him always striving to be the best for his clients. If you are looking for a property management company who can deliver very personable service, I highly recommend CCPM. I look forward to working alongside Paul as a team to manage my family's rental property. An update of our experience will be provided after our one year anniversary is up with CCPM.

Outstanding, steady, and a pleasure to work with. Took so much of my stress away. Highly…read morerecommended.

I needed to rent my family home after living in it for decades. I interviewed Eric and was…read morefavorably impressed, so I signed up with him to manage my 5-bedroom house. He was extremely helpful as I was getting the house ready, finding cleaners, painters, movers etc. (I needed a LOT of help!) As soon as the house was ready, he had an ideal tenant in two days (!). I continue to be happy with his work several weeks later. His fee is fair and reasonable.

When we first viewed the property that we eventually rented through Mt. Diablo Prop Management,…read moreRaquel was refreshingly honest with us, letting us know that they had only just contracted with the property and she was not especially familiar with it and we would be the first tenants they managed there. And yes, there did turn out to be a few unexpected issues and repairs that have needed to be made. But every single time I have submitted a work order or discussed a problem, Raquel has responded quickly, often the same day. Repair people are sent out immediately. We have now been at this property for going on two years and have been treated very well. We had an issue with a lack of concern from our previous landlord before moving here, so to have a property manager who cares about the concerns of both tbe property owners and the tenants, is such a nice change of pace. If you are looking for a new home, I recommend Mt. Diablo Realty and Property Management.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

It's been a pleasure working with Jennifer. She was incredibly patient, answering all of our many…read morequestions while generously sharing her extensive knowledge about rentals. Jennifer is transparent and never withholds information just to keep you dependent on her services -- in fact, she's more than willing to educate you so you can confidently manage your own property if you choose to. She's highly responsive and takes the time to carefully find the right tenant for you. We're truly grateful for the opportunity to work with her!

I have been outside the US for a prolonged length of stay due to family matters since 2017 and…read morefound out that the tenant who was renting our house was not reliable with what we agreed upon and unruly. We desperately needed a property manager to handle our rental property, after 2 years of being in distress. Lo and behold, my mom and I found Jennifer Diaz with exemplary reviews when she searched on the internet. I had a gut feeling that she was the one! Since then, she has truly been heaven-sent. She possesses the qualities of a great Property Manager for she is very knowledgeable of real estate property laws, hard-working, assertive, patient, conscientious, quick in responding to my inquiries, exuding grace under fire in times of stressful situation, and her negotiation skills are awesome. Her professionalism shows how much she cares in every aspect of her job. She is a miracle worker and has results-oriented mindset. I admire her attention to detail and prompt intervention from minor to major problems. We can focus more on our daily tasks now with the peace of mind, knowing that we are in good hands with Jennifer, and we feel secure with our rental property under her stern oversight. Having someone you can rely and trust for she values transparency is a rare find. The extra mile she will do for you is amazing. Most importantly, we love the fact that she listens to your concerns and would forward her best foot in coming up with a solution to make it doable. She is one of the reasons why we can go on living a stress-free life now, and my only regret is, how I wish I could have found and hired her sooner.

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

Pedram has been my property manager for a duplex and 8 units in Berkeley for years. He is…read moreknowledgeable and efficient. His fees are very reasonable. for the past years, I rarely have any issue with tenants or repairs. if you are looking for property manager in Berkeley/Oakland area, he is an expert.

Terrible property managers. They rarely respond to service requests and if they do, it is after…read morerepeated calls and service requests. Their voicemail box is always full. If you are a landlord, do not use them because your tenants' maintenance needs will not be addressed, and then they will do their best to fix things on their own, which usually isn't a good idea.

Tiffany Young and the other staff at Estey Realty are amazing! They are so great at making things…read morehappen. They will make phone calls immediately when things need to get fixed and are awesome with follow-up calls & messages to make sure things are done properly. They are all so helpful & friendly. They are also good hearted, down to Earth, and always willing to help in any way possible Teresa Ray

I would not use them. There have been a multitude of issues with renting with them. One including…read morenot properly refunding deposits. Also claiming damage occurred that didn't. There have been several people in town who have told me they have had the same issues. Also repairs not being made. Use Delgado or any other trustworthy rental agency in town where you don't need to worry.