A nice lady on the phone helped me with a floor drain issue. Very nice. She was able to tell me…read moreabout all the great customer feedback. I trust her and she is kind and helpful. Thanks, Tony

I wish I could give A+ Plumbing (used to be Maximum plumbing) 0 stars because that's what they…read moredeserve! Sarah Lilley emailed me on 9/12/25 informing me that they are offering a 1 year free membership and a complimentary tankless water heater flush with a whole house inspection. I asked a bunch of questions then told her that I was interested. I scheduled the flush for 9/25/25 with a window of 830-10 am. However, I was told from Kathi Grey the day before (9/24/25) that it would most likely be closer to 830-9 am. The technician, Jared Scott, comes and learns that I have a tankless water heater and doesn't have what he needs. Jared told me that he was not informed that I have a tankless even though it was mentioned various times in communication. One of which is email that I still have a copy of in my account. Jared also mentions the whole house inspection. I said that I didn't need that done today. I mistakenly told Jared that I already have a membership with Apollo and they have done inspections in the past. Jared leaves to get the part that he needs. He comes back shortly informing me that he can't do the tankless flush because I already have a membership with Apollo. Jared leaves so I call A+ to speak with the owner. Sarah answers the phone and puts me on hold while she gets him. He tells me that I never mentioned the tankless water heater! The nerve! He also informs me that I HAVE to get the whole house inspection in order to get the tankless water flush and it has to be done the same day. I was NOT told that specific piece of information prior to scheduling. The owner goes on to rudely tell me that A+ doesn't go around giving away free work. I informed him that I don't use Apollo for plumbing just for our HVAC system. I genuinely was interested in using them but absolutely not now!! I would have been open to a whole house inspection at another time if the owner wasn't so rude to me and I was told that upfront. I had a 11:30 doctor's appointment so there was no time for a whole house inspection as my home is 4000 sq feet not including our finished basement. I asked how long the appointment with Jared would take (again, spoke to Kathi and Sarah) and was told 1 hour. There's no way a whole house inspection and a tankless hot water flush whole could be finished in 1 hour. Logic told me that I could do the whole house inspection another time if I wanted it done. I know that the tankless water heater flush takes 45 mins to 1 hour alone. In addition to all of this Sarah and Kathi told me that A+ plumbing (at the time was Maximum plumbing) did our tankless water heater on 4/15/2024. That is not true. I had A+ come on that day to give me an estimate. This business is not accredited with the BBB. What a waste of time!!

These guys were awesome!! They arrived in a timely and professional manner and provided excellent…read moreadvice about our situation. Oliver really made us feel at ease and was very insightful! Thank you Oliver and A-1 Restoration you guys are the best!!

From the owner: A1 Restoration is a family owned restoration company that has been providing service for the…read moregreater Cincinnati area, Dayton, and Kentucky for over 20+ years. We started out as a national water damage restoration service and throughout the years developed into a full service restoration company. At A1 Restoration our customers and quality workmanship is our top priority.

The work and the technicians did a great job. However, the coordination and communication were very…read morefrustrating.

Lillian and Autumn just completed an after remodel cleaning of our home following a bathroom…read moreremodel and they did a superb job. Friendly and so very thorough--highly recommend this company!!

We had been without hot water for 3 weeks waiting for our warranty to get approved. We got to a…read morepoint where we couldn't wait any longer and called Roto-Rooter. They came out that day, assessed our situation and had us up and running before 5:00! Jonathon was so great, he worked quickly and efficiently. Would absolutely call him again!

I had a terrible experience with this plumbing company. The customer service was unprofessional…read morefrom start to finish, and the pricing felt like a scam. They originally quoted me $850, and only after I mentioned that I normally pay around $400-$500 for this service did they suddenly lower the price. The technicians who came out were disrespectful and did not seem skilled or confident in what they were doing. Three days later, the exact same issue happened again, and I had to call a different plumbing company. The second plumber confirmed that the job had not been completed correctly and that important steps were missed. Overall, this company caused more stress, more mess, and more expenses. I would not recommend them to anyone.

The men that came to work in my basement were very thorough and thoughtful about their job, my…read morehouse, and all of the items on the floor. The cost was extremely fair.

Josh and his team are super professional, courteous, respectful, hard working, and detailed. I wish…read morethis team were over my entire project performed by Hays and sons.

I have nothing but good things to say about Tri State Restoration…read more Our basement apartment was flooded leaving damage to carpet, cabinets, & walls. Ron responded immediately & Chad was there in no time at all, he did a fantastic job, the place looks like new!

do not use very rude company never shows up for estimates terrible customer service scam tryed…read morecharging me for a estimate they never did