I called Rescue Hero, spoke with a very professional person who sent out two technicians, Westin and Zach. They came, assessed my plumbing problem, gave me a VERY fair price to make the repairs and did them in a clean and orderly fashion. Professional, respectful, helpful and CLEAN, 100% recommend! read more

Rescue Hero Plumbing & Pumping - Westin and Zack showed up to fix my problem - Septic Services Near Me - Bakersfield, California

I called for a septic pumping for my mom's house after sudden leaking in the yard and toilets backing up and they showed up same day with a reasonable price as mentioned over the phone with discount offer. Pumped the primary tank but still needing pit pumping and acid wash, which will be setup for later time. Her house is fairly old and the sewage system most likely hasn't been serviced or inspected in years before she bought it. Plus she added a new bathroom since moving in put a strain on the septic system's capabilities, still went smooth for 3 years with the extra incoming sewage. Overall they did a quality and speedy job with digging free. They were really helpful, informative, and extremely polite. Would recommend. read more

New water heater installed!!!! Westin arrived and went right to work after letting me know the water would be turned off. After the installation, the area was cleaned up. Fantastic job done with professionalism. I will refer Rescue Hero Plumbing to anyone who has Plumbing needs. read more

I really don't like putting people on blast but this company sucks. They cleaned my tank on November 8 and they didn't even do it right within a month. It is full when I called and asked why he said because we used it. I told him every company that cleaned the tank it last two years, not a month they told me we can do it again and charge you the same Rescue Heros Plumbing sucks don't use them . Never had this happened. They never did the solid never use them read more

They did come to our house for a water leak but they opened others and then they never came to fix the mess and they are way to pricey

Westin from Rescue Hero Plumbing came out early this morning for what I thought was a clogged toilet, but it turned out to be an issue with the main line. Westin diagnosed it quickly fix the problem fast and the price was super affordable. Excellent service would highly recommend. read more

Rescue Hero Plumbing & Pumping - Westin working - Septic Services Near Me - Bakersfield, California

From start to finish they were professional and explained the process and how things worked. They were upfront about fees and didn't try to oversell me on anything. Cleaned up after themselves. Great all around service experience and will definitely contact them again in future for septic needs. Highly recommend! read more

These guys are the best! Showed up same day and were very professional and informative. Fair price, worked quickly and left my front yard/lawn like they were never there. I will definitely be using them for all of my plumbing and pumping needs! Thank You read more

One of the best companies to deal with. I have called them a few times always reliable always on time and they did a wonderful job. Cleaned up the work was over and very courteous and kind! read more

They we great. I had a leak I could hear behind a wall in my bathroom. I had to turn off my water and called them. They came out immediately and fixed the leak for me so fast. read more

Fairly certain I got taken today. I've used this company in the past and they were reasonable before, today the cost was double what was paid in the past. A little more for working the weekend was acceptable, but when my tank was pumped I was was told, "once their truck was full, if I wanted the job completed, it'd cost me an additional $300 for them to come back and finish". I wasn't told about this additional cost before the job started, only after the job was half done. What choice did I have at that point. Looks like from other reviews, I'm not the only one overcharged for "services". Quoted $675 for a weekend call which was understandable, and an additional $200 for the acid which I was ok with, but ended up having to pay $1,200 to have the job completed. read more

Rescue Hero Plumbing and Pumping is an excellent service! The price is fair and the staff are very communicative and responsive. I 100% recommended this service! read more

Had septic tank drained 2 weeks ago. Now there is a large hole forming in front yard. Have contacted rescuehereospumping septic service about this and have had no response from them. Paid $1475, for emptying tanks, no itemized receipt for the charges occurred. No return calls back. Beware of this company. read more

Great customer service, responded quickly. Did an outstanding job installing my hot water heater. Took time answer all of my questions

Great service, put the rooter to shame. Just a little to expansive, but it was worth it. For full review go to google. Photos and all.

I would do lees than one star if possible! They quote a price and double it once they are there. Complete fraud on innocent people.

Had a leak from my water spigot on an outside water line. Called it in and there was a 2 man crew outside my door ready to fix it in 1 hour. Job took 20 minutes and they were courteous and professional! The price was fair and I will definitely be using them again in the future. read more

I am very happy with this company. I price checked many plumbing companies and they had the most affordable pricing. I had Rescue Hero come out late the other night for an emergency and they did an amazing job. I would definitely recommend this company. They were very professional. read more

BEWARE This company will charge you outrageous prices . Will leave without even completing the job.

We were also ripped off by these guys. They were supposed to install risers and then acid wash the tank. They put 2 risers in but didn't seal or attach them together. And then didn't put another one in therefore filling in 4 feet of dirt. After a few months the risers caved in. They initially verbally agreed to fix but never showed up and then wouldn't take my calls. Spent $1,600 to fix their mistakes. They also left funnel in tank that was used for the acid. DO NOT USE THIS COMPANY. read more

I guess Should have read these reviews before calling them. I was also scammed when they arrived. Was told what the amount would be on the phone and was then told it was going to be double that when they arrived and opened the lids (that I dug up for them). Definitely call someone else! read more

My mom's house has a double septic tank system. We switched tanks and there was a blockage. They were supposed to replace the cover (which had rotted) and remove the blockage. $1000 later, no cover was installed and the whole was left open. We called and they told us if we wanted them to come back it will be another $1000. They're scammers and left my 72 year old mother to fill in a whole in the ground. read more

Very bad customer service, extremely rude. Dont use these morons, apparently there hoses aren't long enough to reach the bottom of your tank. It'll back up again in a month. If I could give them zero stars I would. Cheated my elderly mother out of 500$, but after reading the review we got off pretty easy. They should not be in business. read more

About 18 months ago I had them up to pump my septic system, and acid treat the lines. Recently I had another company up to pump the tank again. Turns out pumping for less only pumped one side and the acid treatment wasn't necessary, there is a tree root plugging my leach line not sludge. They charged me $1200 for the pumping and acid. They cannot be trusted do not call them. read more

These pumpers are regulated by the health dept. send them you concerns is the only way to adjust their attitude.

I give this business 0 stars, but in order to post this I had to reluctantly give 1 star. They charged an exorbitant fee and then became rude when I questioned it. They have absolutely no customer service skills. Take my advice and call anyone else! read more

We too were rip off by "Pumping 4 Less" AKA "Rescue Heroes". They quoted us over the phone $350 to pump out our septic tank and $25 to dig up each lid. Wife ask them if they had the tools to vacuum out the leach line,. They said yes. When "Rescue Heroes" plumbing showed up "aka Pumping 4 less" they proceeded to dig up the lids and pumped out the septic tank and when I asked about the tool for the leach line. Bill said they don't have the tool they use acid. Bill said we needed to double up on the acid. Not knowing anything much about septics I said go ahead. They used 4 jugs of acid. The acid had no odor and as far as I know it could have been water. After everything was done. They tried to hit us with a $875 bill. $475 extra due to the 4 jugs of acid used. Needless to say, I did NOT pay the $875 and came to agreement on a lesser amount. We've lived in our home since 1994. And until now, we have never paid more than $500 with acid. Beware people... read more

They were super cheap and showed up on time. They did exactly what they said they would and im very halpy with the service provided. i would recommend them to others. read more

Do not use Pumping for less. I had them do a rental of mine. The tenants said they were there 10 minutes and did nothing. I had another company actually do the job. They refused to return my money. read more

this company has an f rating with the bbb. i have had to have our septic pumped 3 times in 4 months. the owner bill claimed we had a leak inside which he said he fixed for an extra $200.00. 3 weeks later we needed to be pumped again. this company lies and cheats. do not use them!!! read more