They responded first. I called because I found out from the water company that we had a possible…read moreleak. Bill was 6 times more expensive than the last bill. They could respond in about 3 hours so went with them. Our sprinkler system would not shut off so he plugged it off and the meter quit running. Hoping that is the only leak we have. It was not cheap but plumbing problems never are. Thank you for your quick response!

Sharing our experience specifically regarding after hours pricing. We had a customer call for an…read moreafter-hours water leak. The total invoice was $698 for approximately 15 minutes on site: $199 for the after hours service call and an additional $499 to turn a ball valve back on. As a fellow service contractor, I completely understand the added cost of providing after-hours service. Technicians deserve to be compensated for leaving their families and responding outside normal business hours. That said, I felt $499 on top of a $199 after-hours fee for turning a valve was more than excessive. I called the owner directly hoping we could have a contractor to contractor conversation about the charge, but he was unwilling to make any adjustment. We paid for the service and take responsibility for why the plumber was needed. My concern is simply the pricing, and I think potential customers should be aware of what an after-hours call can cost.

Andrew is great, he's worked on our house several times through the years, he's done major work for…read moreus including rerouting water lines and sewage drains under a concrete slab, installing bathtubs, and replacing a water heater, etc. He's professional and always does a great job for us. Highly recommended.

Fucking thieves! Accessed my checking without authorization and stole more than $150, bank said I…read moregave them authorization, I didn't. I tried asking for my $ back and they all but laughed at me. Stay away from these thriving Asshats!

My mom's water heater pipes burst today, leaking into the house. She called JES late this…read moreafternoon when we discovered the issue and they showed up ready to help! They addressed the issue, replaced the pipes and the water heater. Despite it being late in the day, they never tried to brush us off until later. They had the equipment and took care of it. We are so grateful to Juan and his son for their care, professionalism and prompt response! Thank you!!

Excellent experience with JES Plumbing! They responded quickly and arrived as soon as possible…read more Juan diagnosed the problem right away, repaired it without any unnecessary upselling or hassle, and had everything working again in no time. Professional, knowledgeable, and easy to work with from start to finish. If you need a plumber who shows up, finds the problem, and fixes it without any fuss, I highly recommend JES Plumbing! HAPPY CUSTOMER!

We cannot recommend Justin Plumbing highly enough!…read more After our main water line burst, we were without water for 36 hours. We initially called another plumbing company that came out, charged us for the visit, couldn't locate the leak, and told us we'd need to hire a separate leak detection company before they could even begin repairs. Then we called Justin Plumbing, and the experience was completely different. Their consultation was free, and Justin and his crew found the leak almost immediately. They clearly explained the problem, walked us through all of our repair options, and showed us exactly what needed to be done. The repair was extensive, requiring concrete to be cut and removed before fixing the broken main water line, but they handled everything efficiently and professionally. To top it off, their quote was nearly half the price of the first company, and they completed the work much faster than we expected. Throughout the entire process, Justin and his team were honest, knowledgeable, responsive, and incredibly professional. It's rare to find a company that combines fair pricing, excellent communication, and quality workmanship so well. If you're looking for a trustworthy plumber, Justin Plumbing is the company to call. We are so grateful for their outstanding service and would recommend them without hesitation!

Updating my review, the leak occurred again and Justin Jackson came by to check again. The mixing…read morevalve was leaking. They were able to order the replacement pretty quickly and installed it the next day. They did not charge me for diagnostics again.

Reached out this morning and they were here within a few hours. Gabe and Jared were pleasant and…read moreprofessional and helped ease our worry about a leak. They investigated thoroughly with great results for us. We paid $150ish for the service charge and for the investigation but definitely worth the peace of mind in the end.

I reached out to Rocksteady Plumbing on a Sunday via Yelp and they responded right away, which was…read moresurprising. After a follow-up call on Monday, I was able to set an appointment for the following day, Tuesday. Peter arrived early, was the consummate professional, and was also willing to teach me a few things about how to maintain things on my own. I would definitely hire them again.

The lady who answered the phone said she would have someone call me back. She gave me a service…read morefee, but could not answer how much the part would be. No one ever called.

I had called Zierman for an emergency water main break. Never had used them before. Luckily they…read morecame out quickly and assessed the situation. Chuck was very knowledgable and professional. It was a breath of fresh air. These guys are on the up and up. I would Highly recommend Zierman.

I sent a Yelp request for a While home drain clean out, selected Wiightons as they could have a…read moretech out next morning. Took the day iff. Next morning turned I to Monday, maybe. Lost a WHOLE day of work. I won't be calling them back.

Used Wighton's a long time. Service is decent but…read moreoverpriced. Yesterday's interaction with technician James sealed the deal for me. I will be moving on from this company. It was the second time James has come to my home. Both times, I found him dismissive and condescending. He even insinuated at yesterday's service call (which was a call-back becuase the job was not done right the first time) that the faucet became loose again because me or my HS daughter were too 'rough' in daily use of the faucet -- rather than the fact that it was not properly fixed the first time, as I suspected from the beginning.

I had a great experience with 4G Plumbing. Julian arrived right in the scheduled window, was very…read moreprofessional. When he found an issue that needed to be corrected. I appreciated that he explained what needed to be done without putting down anyone else's work. But explaining why it was incorrect. Great communication and a job well done. He even discounted the quoted price after a hidden issue was found that he felt he should have shared prior to quoting. Highly recommended 4 G's.

Summary: An inexperienced technician, followed by an…read moreaggressive technician, followed by an owner who ordered the wrong part and refused to fix the error until it was too late. I still have the original problem, plus a new leak and I'm $1,300 out of pocket. Not recommended. Detail: I hired 4 G's to replace the anode rod in our water heater to deal with a persistent sulfur smell. The first technician didn't have the expertise to install a powered anode, which is the purpose built solution for this problem, and instead asked me to order a conventional rod from a supplier myself. We ordered it together on the phone. When the part arrived, 4Gs sent a different technician, who seemed more competent but was incredibly angry and aggressive from the moment he arrived (swearing, throwing parts around, ragefully hitting his tools, storming around etc). He later explained he was trying to leave town for a long weekend and hadn't expected to be sent to my job but the kid who was supposed to do it hadn't shown up for work. I understand his frustration but it was unprofessional to be so visibly angry in front of a paying customer. Making matters worse, we discovered the supplier had shipped the wrong anode that was ordered with the first technician, so we called the supplier together to resolve it. During the call, the 4Gs technician decided he didn't trust the supplier to get it right and insisted 4 G's order the part directly. I agreed on one condition: the rod had to be zinc or zinc-aluminum, because that is the entire point of the exercise. He told me his boss had "100%" ordered the correct part. Given how many errors there had already been, I spoke with the owner myself, explained exactly what was needed, and texted him afterwards to confirm. He never replied to the text, but the technician assured me it had been handled. The same technician later returned and installed the rod. A week on, the smell was still there and a leak had appeared. I called the office to confirm what had actually been installed: no answer. I called the technician: no answer. I texted him: no answer. Every call, voicemail and text over the next two weeks went ignored. So I held payment until someone would speak to me. The invoice didn't arrive for another three months. 34 days after it finally reached me, they got in touch, and I explained I was happy to pay but needed to confirm the right part was in the tank. By their own documentation, it was a 100% aluminum rod. Not what the job required, and more importantly, not what I explicitly asked for. Rather than offer to put it right, the owner produced one claim after another that none of this was their fault, against invoices, emails and texts that say otherwise. He had even recalled my zinc request himself on the phone when he called about his check. After many rounds of emails he did eventually agree to send someone out, by which point another contractor had already offered to sort it out for me, having heard the story and agreed it was unacceptable. The work was billed in full and paid in full ($1300) because in a dispute like this I'd rather take the high road and keep uncompromised grounds to leave an honest and objective review warning others about how companies like this operate.

I just purchased a home recently and the fan in my condenser unit stopped moving. I contacted Jason…read morehoping to schedule a service appointment, and he asked me to first find out the age and the original installer of the unit from the previous owner first because it might still be under warranty. Turned out he was right! I was able to locate the company that installed my unit and they came out to fix the issue for me. Even though I did not use Jason's service, I am extremely thankful that he was so honest because I just saved hundreds of dollars. It speaks volumes about his integrity. Thank you again, Jason.

** YOU HAVE TO SHAME THEM INTO PULLING A PERMIT THEY SHOULD HAVE PULLED BECAUSE IT'S THE LAW!**…read moreI called Yesenia at the City of Santa Maria and she said the permit was just pulled today. AFTER the install was completed and after my Yelp review. What a shady business. CENTRAL COAST HEATING & AIR DOESN'T PULL PERMITS! THAT PUTS HOMEOWNERS AT RISK! I'm extremely disappointed with Central Coast Heating & Air and feel obligated to warn other homeowners. After some red flags, I contacted the local Building Division directly and confirmed that this company did NOT pull the required permits for the work they performed. That's not a minor oversight; proper permitting is a California requirement for HVAC replacements and major installations, and it protects the homeowner, ensures inspections, and keeps insurance valid. It's in the mechanical code! Instead of being upfront or professional, they pushed ahead without following basic legal procedures. There are plenty of reputable HVAC companies on the Central Coast who actually follow code, take responsibility for their work, and don't cut corners. Unfortunately, Central Coast Heating & Air is not one of them. I strongly recommend looking elsewhere if you want your job done legally, safely, and with integrity. UNLESS THEY SUDDENLY START PULLING PERMITS! PROTECT YOURSELVES! ******** What I didn't hear in your reply is that you pulled the required HVAC permit with the City of Santa Maria or any of the counties that you operate in. The building divisions and CSLB are on to your tactics. I am happy to remove my review if you can provide the permit # and applied and issue date that are verifiable with Building Department. Thanks in advance.*******

Always does an excellent job. They show up on time and…read moreleave everything perfect. He makes sure to get any part i may need under warranty to save me money.

Poor customer loyalty and service. I paid almost $250 for Paul to come do a tankless hot water…read moreheater regular service/cleaning + adjustment of water temp/sensors. He was at my home about 45-60 minutes. He mentioned at that time that if I ordered a filter cartridge replacement, he would come back by if needed to replace the filter cartridge. I ordered the cartridge and then they wanted to charge me $175 to come back to simply replace this filter cartridge. It would probably take him less than 15 minutes to change this filter out. Won't use them again. In response to reply below: I wasn't asking for anything for free. I paid a healthy amount for the original 45 min service call, which I was told would have included the cartridge change but Paul didn't have a cartridge on his truck so I had to order one, and it took a month for the shipment to arrive. Then you want to charge me $175 for him to come back to slip the new cartridge in? Poor customer service! Bottom line. 1/2 star.