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    ReSet Personal Training Studio

    5.0 (2 reviews)
    Open 8:00 am - 2:00 pm

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    Reinvent U Boot Camps

    Reinvent U Boot Camps

    3.0(2 reviews)
    0.1 mi

    My favorite fitness place with amazing instructors. They offer a variety of fitness classes:…read moreR.I.P.P.E.D, Hot Hula, Cardio Abs, Hula Hoop Abs, Bokwa, Zumba, African Dance, Line Dance, Ultra Burn Boot Camp and more. I love the support and encouragement each student receives. Because of this team I became a Hot Hula Fitness instructor on 8/30/14.

    I have debated whether or not to share this experience, but I ultimately decided that I needed to…read morebecause customer service and how we treat people still matters. I scheduled a self-care day for my birthday. I paid the full $360 through PayPal on July 27, 2026, using the payment option provided through the Reinvent U website. Everything had been discussed and arranged with Ms. Frances, and my appointment was scheduled for August 15. The Friday before my appointment, I received a reminder that showed an amount due. Since I knew I had already paid in full, I immediately sent a screenshot of my PayPal payment. At 6:00 PM, and again at 9:42 PM, I received an email from Ms. Frances telling me to "cancel that payment" because they no longer had access to that account. I was confused and concerned. I had used the payment option that was provided to me through their website. I called. I emailed. I left a voicemail asking her to return my call as early as she could because I understood she was busy. No response. I still got myself together and showed up for my appointment Saturday because, at that point, I had no idea what was actually happening. When I arrived, a very kind young woman at the front tried her best to help me. I have absolutely nothing negative to say about her. I waited approximately 40 minutes while Ms. Frances was with a client. Again, I understood that she was busy. But if you already knew there was an issue with my payment and my appointment, why wouldn't you make time to at least come to the front when I arrived and try to work through the issue with me? Instead, I was left standing there for approximately 40 minutes trying to figure out what was going on. And again, I want to be very clear: I was not upset with the young women at the front. They were doing what they could to help me, and one of them was especially kind and tried her best to de-escalate the situation. When Frances finally came out, she walked up to me and said, "Talk to me," while dismissing the two young women who had been trying to assist me. I explained the situation again. Her response was exactly, "Don't you see what's going on here? We are moving." I was honestly dumbfounded. Moving may explain what was happening behind the scenes, but it does not explain the lack of communication with a customer who had already paid in full $360. She then pulled up PayPal to show me that she didn't see a payment. I explained that the payment had been made on July 27th -- not the day before. Her response? "Oh." I told her that I had explained all of this in the emails I had sent. She responded, "I haven't read any of them." At that point, I was doing everything I could to keep my composure. Then came, "But a little $360 ain't worth all this." Maybe $360 isn't a big deal to some people. It was to me. More importantly, this was my birthday self-care day that I had planned and paid for in advance. Ultimately, she asked where she could send my money. I said Cash App, and she refunded me immediately. I withdrew the money immediately because, after everything that had happened, I no longer felt comfortable moving forward. And I know someone will say, "But you got your money back, so what's the big deal?" The money isn't the whole point. The point is how I was treated. I am a customer. I supported your business. I paid in full. When there was an issue with the payment, I provided proof, called, emailed, left a voicemail, and still showed up willing to work things out. I didn't expect perfection. I expected communication, professionalism, and basic kindness. We are all human. Businesses have things happen. Businesses move, systems change, accounts get lost, mistakes happen. I can understand all of that. What I cannot understand is making someone who has already done everything they were supposed to do feel like THEY are the problem for asking questions about their money and their appointment. Wherever life takes us, I believe we have to remember to stay humble and, at the very least, be kind to the people who choose to support us. I got my $360 back. And 2 days later I got an BS apology via email with a video of herself showing her new studio space, hoping that I will come back once they have moved and she will give me a whole $20 off my little $360... But I also got something else: a very clear understanding that this is not a business I feel comfortable supporting again. And sometimes that's the part that matters most. AND IN THE EVENT THAT I NEED TO I CAN AND WILL ATTACH THE AUDIO, VIDEO AND EMAIL THREAD...

    Photos
    Reinvent U Boot Camps - Hot Hula instructors

    Hot Hula instructors

    Reinvent U Boot Camps
    Reinvent U Boot Camps

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    Fit For Life Personal Training - Small Group Training with Kenny!

    Fit For Life Personal Training

    5.0(4 reviews)
    0.6 mi

    I have had the privilege to train with Kenny this year. He has been an absolute heaven-send. Kenny…read moreis great with all of his clients! He is extremely dedicated, personable, and very knowledgeable about the various exercise and weight training programs offered. I have back injuries from being rear-ended last year. So having modified workout options is important to me. He has been conscious of working around injuries and building muscle groups to prevent something much needed in my early 40s! He makes the workouts enjoyable, challenging, and rewarding. He also challenges me to assess all areas of my life, for the best possible outcomes (in a safe and nonjudgemental way). That means planning my workout objectives, looking at my eating habits as well the spiritual and mental aspects of my life- (because it all coincides)! He is also tremendously kind and responsive in our in-between communication and flexible! Grateful to have found Fit For Life and would recommend the investment.

    I've been going to Fit for Life for 2 months and have already seen positive results. Mr. & Mrs…read more Reed's approach to fitness and health is based on consistent time proven tactics that they not only teach, but also practice. The environment is always upbeat, encouraging, and I always look forward to going, even though I know I'm going to get a grueling work-out. But I love the results and I'm willing to bet you will too. So, if you want to give yourself a chance for a better looking and healthier you, then give "Fit for Life" a try.

    Photos
    Fit For Life Personal Training - Amber

    Amber

    Fit For Life Personal Training - Henry

    Henry

    Fit For Life Personal Training - Anthony

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    Anthony

    Orangetheory Fitness

    Orangetheory Fitness

    2.9(12 reviews)
    2.0 mi

    I have been a member with OTF for 3 years now and have never been more unhappy than I am currently…read more The turnover rate at OTF is very high with front desk and coach staff and it is primarily with men and women of color. As a woman of color myself, representation matters and IS important. Peju is my favorite coaches at OTF, but Peju and Ivii have recently been fired. The only two women of color coaches who play hip hop and r&b are no longer there and without any explanation. The gym portrays false advertisement by posting client reviews on instagram just this week which state "hip hop music played in the gym provides motivation", but then fires the only two coaches who play that musical genre. Peju has been extremely important to my fitness journey and I have confided in her about my fitness goals. It is only because of her that I have gotten this far. It is disheartening to know that my main motivational coach has been fired and no one said anything. Both women of color coaches were replaced with all Caucasian women and one woman of color but the musical genre across the board is pop and pop rock. If I want to hear that the entire class (which I don't) I can go to LA fitness. Mixing the genres up with pop, rock, hip hop and r&b is what keeps me coming back. I don't know where Peju is, but I will be calling all gyms in the surrounding areas looking for where she ends up teaching. I will definitely be taking my business elsewhere. I pay OTF a large sum of money for the premier membership and will not stay somewhere that treats employees like this, and lacks adequate representation.

    Great intense energy and workout! Friendly staff and…read moreinstructor! Sign up for your free class!

    Photos
    Orangetheory Fitness
    Orangetheory Fitness
    Orangetheory Fitness

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    Empower Fitness - Two of our runners!

    Empower Fitness

    5.0(9 reviews)
    47.4 mi

    After a long search I finally found an All Woman's Gym! Absolutely no men around and Absolutely no…read moremean girls! I started in April of 2023 and as of today Jan 19th 2024 I am down 50lbs and have lost 3 dress sizes! The instructors are there because they want to be. They are encouraging, fun, upbeat and have become like family. They push you when you need it and always have an encouraging word when you are struggling to get that last rep in before the buzzer. The other client's are also outstanding and miss you when you are not around. If you are looking for a gym that caters to all ages, sizes and fitness levels then this is the place. Regardless if you are super fit or just getting started you will find that Empower Fitness is your new favorite spot!

    So glad I found this gym! I had been going to the drop-in…read moreclasses at Oak Marr Rec Center for about a year (4-5x/week), when my favorite classes started to get so crowded that I had to show up 15-20 minutes early just to get in (and still I'd have to fight for space on the floor) and eventually I pulled something in my back and had to stop exercising for several months. Empower Fitness has everything I wasn't getting at Oak Marr: small, uncrowded classes (that you reserve a spot for); classes on holidays (Memorial Day, July 4, Labor Day...); workout routines that change regularly and often; and, most importantly, attentive instructors. They teach the proper form for each exercise and keep an eye on you during class, giving suggestions and encouragement. All fitness levels are welcome, and the instructors provide modifications to accommodate ability and injuries. I've been going 12x/month for a year (4-5x/week during the summer) and I am still injury-free and looking forward to every class.

    Photos
    Empower Fitness - Dulles Plane Pull

    Dulles Plane Pull

    Empower Fitness - Dulles Plane Pull

    Dulles Plane Pull

    Empower Fitness

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    Red Run Fitness

    Red Run Fitness

    4.2(5 reviews)
    4.9 mi

    this advertisement is misleading and it should be taken down so it is current. this place is…read moreCLOSED FOR BUSINESS. their phone has been disconnected and the website taken down.

    I really enjoyed my workout at this place. All of the staff was friendly and courteous, and took a…read morevested interest in who you are (asked questions, engaged, etc.) which was incredibly refreshing. Neat features: -TV synced with iPad's to count down time for exercises and for rest. This was really neat and a nice transparent motivator - I like having a proper end point and goal to work toward and that helped supplement so you weren't trying to just hear one person say how long you have over the noise of the gym. - TRX - one of my favorite moves and they have TONS of straps. Was awesome that this was incorporated into the workout - Crossfit/bootcamp like equipment like the sled, ropes, rowing machine, and boxes for jumping. Neat because I haven't had the opportunity to do workouts with those sorts of materials before and I really enjoyed it - Kettlebells - another Crossfit type workout item that I LOVE and they ran a good type of challenging workout with these. Really benefited from that and learned some new, safe techniques with these that I will definitely continue to employ - Enough trainers dispersed for a class to help give some individual attention to each person there Just enough space for what they need, and surprising variety. They even offered us an additional free group class card to come and try another one of the types of classes that they offer. Thank you Red Run for a great experience!

    Photos
    Red Run Fitness - The outside

    The outside

    Red Run Fitness - Weights!

    Weights!

    Red Run Fitness - Trainer Brad

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    Trainer Brad

    ReSet Personal Training Studio - bootcamps - Updated September 2026

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