We enjoyed our stay at the Residence Inn Binghamton. We had the 2 bedroom unit. One bedroom was in a loft area and the other in the area with the living area and full kitchen. To get to our unit, there was a flight of steps. Our room was clean and in excellent shape. We were a little nervous reading some of the other reviews saying the hotel needed renovations. The website said the room had 2 queen beds. The bed seemed smaller than a queen size. The air conditioning unit was extremely loud in our unit, but we were only basically in the room to sleep. You need to go outside to get to the lobby area where they serve breakfast. The breakfast had the basic items. We did ask the attendant for gluten free bagels. The outside of the buildings looks a bit weathered, but we were extremely happy with our stay. There is a 7 Brew right down the hill from the hotel and 2 restaurants, Tully's and CooperTop, in the shopping center across the street from the hotel. read more

The good stuff: quiet location but near numerous restaurants. grounds are clean and the room had a small kitchen for in room dining. The layout of a small "village" like grouping was pleasant generally well planted and the staff very friendly. The issues: a little run down for a Marriott and some of the room cleaning needed more attention (fridge doors, bathroom floor) The lobby looked pretty good but the furniture is well worn. Our first floor room had a sliding door but the screen was sketchy and the door very hard to slide. Some of the outer siding was in poor shape. The fridge doors were hinged incorrectly to where it was placed in the kitchen making opening awkward. Breakfast was the usual kinda bleh thing but not worse than other such places. Basically at $160 plus you are paying for a kitchen but not upkeep. I would call this a clean 2 hotel that could be a 3 with some attention. I would use it but not seek it out necessarily if I had choices in the price range but it was quiet. read more

I have stayed here several times to visit my child at Bing. The hotel rooms are always clean, the location fantastic, and the people who work here are so gracious. I called with an issue on my reservation, which was totally my mistake. They couldn't be more helpful. This is my "go-to" hotel for visits to Binghamton read more

Acceptable Residence Inn experience. Old school Residence Inn layout. Infrastructure showing a bit of age, but room was clean. Staff was friendly. Plenty of free parking. Gets job done in area. read more

Horrible!!! Side door to room unlocked when we arrived. Bug on wall. Left the same night after reporting to office. They still charged us! Marriott must not check the places out they sell their name to! JW Marriott would not be happy! Have been going with Hilton the last few bookings. Marriott has not been the same since Covid, in my observations! read more

I had a great experience at this hotel. From the time we walked in the staff was friendly and helpful offering us a bottled water when she could see that we were exhausted! Our room was spacious and clean with plenty of fresh linens. I had a fantastic workout in their gym which included a dumbell rack and then a relaxing swim in the pool. In the morning I had a egg omelet with sausage and toast and there was also oatmeal, bagels cereal and a variety if other breakfast foods. I would definitely stay at this hotel again! read more

I stayed here 7/10-12 for a nearby orientation. The room had a strange smell and the upstairs neighbors stomped around all day and night. The bathroom is small but overall I liked the layout and extra space in the room. Location was fabulous! Near restaurants, downtown and a mile from Binghamton U. The free breakfast was decent and the front desk staff was very friendly. The fitness center was small but had a good amount of weights and a few cardio machines. The "residents" made me uneasy, and it felt a little unsafe when I was there one night on my own. read more

Unimpressed with the management - when I showed the photos I took of the filthy toilet and damaged (I turned it off as it was smoking!) melting lamp in our bedroom, all the front desk lady said was, "it's difficult because it's Covid....I'll pass this along to housekeeping." No apology - no manager, no offer to make us feel taken care of.... So I replied, "you'll take care of this then for....the next guest I suppose?" She missed my ironic question completely. I add two stars because the room was quiet and bed comfortable- although for the same price in Miami Beach a month ago we had a full breakfast - here you even have to pay for the coffee in the morning - all for $250! Again, not a well run hotel. read more

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Spent four nights while attending conference at Binghamton University next door (REALLY close/convenient, maybe five minute walk). Pleasant staff, nice/large accommodations, tasty/diverse breakfast. Good exercise room, easy parking, good value. read more

Great staff, older facility, weird 2BR, hot breakfast Now that our kids are older we stay in RIs quite frequently. While not the most recently build or updated RI in which we've stayed, everything worked and the 3 beds, 2 bathrooms, and kitchen were all much appreciated. The staff was great and this was the first RI in which we've stayed post-COVID that had a hot breakfast offering in their 'to-go' buffet. We very much enjoyed the egg, cheese, and sausage sandwiches and the selection was varied and tasty providing oatmeal, yogurt, various cereals, bagels, and more. On the downside, the upstairs bedroom is not separated from the living room despite the, "Enjoy the privacy and comfort in the spacious penthouse loft", blurb in the bedroom description. Moreover, the downstairs bedroom does not have it's own HVAC ducts and so in sub-freezing weather those doors need to be kept open to the living room as well. read more

We were traveling through New York when a winter storm hit. We booked this room and discovered a classic style Residence Inn. Great rooms. In the morning the person cleaning off the sidewalks provided us a snow scraper that he delivered to our room. Excellent customer service Many thanks We will come back Great restaurant choices in the area read more

A real gem. My wife and I stayed here for 4 nights because of the very reasonable price, but we were honestly impressed. The rooms are small apartments with full kitchens. Our room was very clean and everything functioned well. The hotel grounds we're also really well maintained. Dropping a star because some of the buildings are a long walk from the parking lot and lugging bags up stairs to second floor rooms is annoying. But these are just minor complaints. Would definitely stay again. read more

On Monday, August 19, 2019, I checked into the Residence Inn Binghamton for one night, Guest #77642. The room I was provided was 813, on the first floor which had a musty smell. However, I was only sleeping there as I was moving my daughter into her dorm at the University of Binghamton. I got my daughter settled in her dorm and I was sweating. I was also meeting parents for dinner. I went to take a shower and it was ice cold. I shut it off and waited 20 minutes assuming that the water was connected to all rooms and there was excessive use at the time. The hotel barely had occupants so I couldn't understand why I had no hot water. I took a cold shower because I couldnt go out dirty. After my ice cold shower, I went to the front desk and spoke with a very rude woman at the front desk. She stated that the water is not connected to any other units and that she'll see what maintenance has to say. I did say that I tried it twice and this is ridiculous as no one is here and there should be hot water. She said, "Again, I will have to see what maintenance says." I left, went out, and came back. I went to the front desk to see if this was rectified. The front desk associate was flirtting with a utility worker and I waited 10 minutes to speak to her. The did not acknowledge my presence, nor did she say, "I'll be right with you." Instead they were were discussing his job and how other trucks were coming. Finally, he left, she said that there was nothing wrong with the water and that she will show me how to use a shower. She left the front desk, marched in front of me and lead the way. She turned on the shower and said "There you are, hot water." I do not appreciate being spoken to in that tone and I told her I was reporting this to Marriott, which I did. She told me to do what I want and slammed the door as she left the room. I was exhausted and went to sleep as I had to be on the road by 630 am. I woke up and went to take my morning shower. Once again, ice cold water. As I was brushing my teerth, I saw from the corner of my eye the toliet which had caked on brown or green dirt on top of the bowl. I took a picture but wasn't putting my face in the bowl. I still cannot determine the color but it is obvious that the toliet was not cleaned properly. I took a quick shower, got dressed and went to the front desk to check out and ask to speak to the manager. I was told by a very nice young girl that he wouldn't be in until 9 am. I told her that I was contacting coorporate and also took the managers card. I left by 645 am. On the road, I received a bill. It was the correct amount but one would think after two cold showers they would do something with the bill. I then receive another email with a smoking charge of $250.00 plus $20.00 in tax. Upon arriving home, I called the hotel to speak to Dennis Brown the manager. At first he played that he didn't know who I was then I refreshed his memory. I mean really, how many complaints can you have in one night in an empty hotel? He stated that he has pictures of cigarette smoke in the room. I told him that was complete bullshit. He said once I sent him the toliet bowl pictures, he would send me the images of cigarette smoke. I knew he was lying because there was no smoking done in the room. I sent him the toliet bowl pictures and he sent me nothing. I told him during our conversation that the first rude employee who came into the room didn't smell or see smoke otherwise, it would've been on the bill. I said that perhaps his staff put it there as I was given a hard time. Mr. Brown stated, not one of his employees smokes, which is another lie because I saw two smoking outside. The conversation ended that he was going to send me proof that I was smoking in the room and he was not taking off the charge and hung up on me. I called customer complaints, spoke to Megan and was provided a case #159173764 and was told that Marriott would be in contact with me. No one has called or emailed me in regards to this matter. I am not paying for a smoking charge when I DID NOT SMOKE IN THE ROOM. Am I a smoker? Yes. Did I clean out my bag in the room? Yes. Could there have been an empty pack of cigarettes due to cleaning out my bag? Absolutely. However, this does not constitute smoking in a room and I have a vape, JUUL, which I use often to try and stop smoking. I do not smoke in my home or car and I for sure did not smoke in the hotel room. I've never been charged a smoking fee, which you can check by viewing my other visits to Marriott properties. read more

Residence Inn Binghamton - Caked on dirt - Hotels Near Me - Vestal, New York

First of all, I have to say that Lisbeth at the front desk was very friendly and helpful. She really was the only good thing about this place. I also cannot complain about the sketchy cable as apparently that was due to a strong windstorm earlier in the week. That being said, we are Marriott Rewards Members and have routinely stayed at Marriott's around the world. We chose this location because of a family reunion and the fact that we needed two bedrooms. We would not have even stayed the first night, but we were unable to find any other property available with either 2 bedrooms or adjoining rooms. We were shocked at the condition of this property and the fact that Marriott has put its name on it. I have included pics. The outside was full of weeds and cigarette butts. The doors and railings were covered in rust and the units are detached from the main office so you have to walk outside if you need anything or want breakfast. The inside of our room was worse. The only thing upgraded was the countertops. Everything else was clearly from the early 90's including the heavily stained carpet and the old saggy couch ( which had smeared,dried food on it. The front of the refrigerator was filthy as was the oven. There was a stain on the kitchen wall that was either blood or very dark fruit juice. The bathrooms were awful. The sinks and tubs were stained and cracked. Poorly patched walls from leaks. I made my daughter wear her flip flops at all times- especially in the shower. To top it off, I woke up with bed bug bites on my upper arm. (My husband was smart enough to wear long pants and sleeves to bed- I was just too warm). It was so bad we decided to drive home at night after our reunion versus having to stay there another night. Again, Lisbeth at the front desk was very understanding and did not charge us for the second night. We have stated at two Hilton properties over the last several months, and after this experience have enrolled in their rewards program. read more

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I love the new rooms! Spacious bathroom counter area with full length mirror,large dining/kitchen area with granite countertops. Also, front desk staff is very attentive and friendly. Concierge level service. Carlos has really been very helpful with recommendations and directions. Frozen dinners in the "market" are the good bowl meals. Nice free breakfast selections. Love the all day coffee. Have stayed here 5 different times. If you are traveling with kids, get the room with the loft and two bathrooms! Great hotel read more

Sorry Marriott, this property is not on my list for a return visit. The design of the facility is such that safety and security are an issue for me. Front desk was unfriendly and the breakfast offerings were not up to Marriott standards. Rooms are small for a Residence Inn. Based on my observations, this location may be a designated state housing support facility. In other words, low income temporary housing. Not a place for a business travelers to stay at all. read more

Was just thinking, im a big fan of this chain. Stayed once before at a residence inn in long beach, ca too. Highlights of this stay...comfy beds, great water pressure in showers, two floor suite so we could spread out, and 24/7 free tea/coffee in lobby. Its not fancy, but after 4 nights it feels like home. read more

We stayed there May 6 and 7, 2016. We are from Bing but now need to stay in a hotel. We picked this hotel because they allowed digs (for a fee), we normally stay at the Doubletree. We will start staying at the Residence from now on. We had a 2 bedroom suite which was very nice since it had a living room and kitchen. It was more convenient to places we frequent...esp with Lupos right down the street. You can get to anywhere in Bing within 10 mins making this very convenient. The hotel itself is older/dated,but very clean and well managed. We will stay here again. read more

Bit hard to find but it is located right next to the fox tv station next to a big shopping mall. Excellent rooms and great customer service. they recently remodeled the rooms, new carpets and wallpapers....etc. Staff were nice and professional helped me with my printing and faxes. will stay here again if I am back in the area for business. keep up the good work. read more

We were pleasantly surprised by this hotel. We booked a room with 2 queen beds, and at first I wasn't looking forward to a room on the second floor, but it turned out to be like a 2-floor condo with the other bed being upstairs in loft. There was a real fireplace and a full kitchen. The staff was friendly, and the complimentary breakfast did the trick. I'd definitely stay sgain. read more

I decided to stay here as I was traveling into town from out of state for a night. First off, the price I got for the room was a great value especially with breakfast included. Room was very spacious and well kept, even had own kitchen. My only complaints are that the sofa was not comfortable, the bathroom needs some renovations, and the exterior stairs require repairs. Also had an issue connecting to the free wifi.. I would however still book this hotel if I was in the area again. read more

Always good service, clean rooms from Courtyard by Marriott. Not far from Cornell and downtown Ithaca.

Very comfortable spacious mini suite. Shower Kicks! Residential feeling surroundings with a great pool and plenty of towels. Excellent helpful staff, both front desk and housekeeping. We will be back since our youngest just started SUNY Binghamton and we live 3 hours away. read more

Probably should be three stars but I figure if you stay anywhere for three weeks you will probably find an issue or two... I own a sleeper sofa so I wasn't expecting much but ur kids will probably enjoy the floor adults (see review "two guys one bed". The staff is nice and on an extended stay the dinners are hit and miss but free so suck it up and don't complain... Breakfast is average but it would have been nice to be able to eat at 0530 instead of waiting until 0600 but I doubt there is much of a calling for this and the food was ready by 0600 never late... None the less I wouldn't go out of my way to stay here. read more

Reservation made through Priceline. Guaranteed. Hah. Two hours before we were to check in we get a call from the manager that we were bumped. We were sent to another hotel down the road. Our room went from two bedrooms, two bathrooms, living area and kitchen to two beds, a bathroom and a sofa. Offering to pay for one night they thought would be enough. We called Priceline. They called the Residence Inn. Called us back and said it was all set we would have our room and to call the manager back. She denied telling them that. When we got home we wrote the the Marriott CEO. He sent our letter on to the same manager who didn't do the right thing the first time and certainly didn't do it the second time either. She said she was only following company policy and didn't feel the need to go beyond that. Stay Away they certainly aren't consumer friendly here. read more

this place is a dump, totally dilapidated and filthy. the property is not maintained at all and there are spider webs and rust all over the outside of the buildings. the entire 2 weeks I stayed I kept complaining about a toxic leak coming out of one of the air conditioning units outside which was spilling out onto the main sidewalk. nothing was done about it. the rooms are also full of mold, I had to move rooms because the first one I stayed in was so bad I couldn't even breathe. the rooms are outdated and dirty, the patio door looked like it had never been cleaned...........I couldn't even see out of it. I never saw a manager on the property the entire time I was there. they garbage cans outside, including the pet waste disposal was always overflowing and disgusting. the only positive thing I have to say is that the few staff members that I had interaction with were very nice and accommodating. read more