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    Residence Inn by Marriott Bozeman Downtown

    3.8 (18 reviews)
    Open Open 24 hours

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    Bertha H.

    Torn to give this place only three stars but they deserve it for their mediocre customer service and management. We've stayed in this establishment several times and we feel the front desk personnel keeps getting weaker. Last visit we felt like the room wasn't super clean and the kitchenette amenities were minimal-hardly any paper goods. There was only a half used roll of paper towel. Same thing with the Kleenex box and there were no extras in the cabinets. The restrooms in the lobby were unkempt- broken toilet that stayed broken (with used toilet paper) for our entire visit. (((The best thing about this hotel is the spacious rooms. You can get a room with a kitchenette and living room area which can be nice when you are traveling with kids or are staying for a long period. This hotel was build recently-thinking 5 years ago?? So it's always nice to stay in a newer hotel. ))) But most importantly the front desk wasn't helpful, at all. They have this "power play" attitude- there's one person in particular who we felt liked to dominate the interaction/convo and liked to argue with guests in a passive aggressive way.- this is the last thing you need when staying at any hotel! The front desk people should be courteous, friendly and always willing to help. If I were to guess the root of the problem I'd say our bad experience stems from bad management. Their current front desk attitude is... customers come last! Which to be fair seems to be a Montana thing.

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    3 years ago

    Great place to stay. One of the best hotels I have stayed in. Great view, clean rooms. Fitness center was nice. Rooms are large and comfy.

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    5 years ago

    Love this place. From the front desk to the people that clean your room, they are all awesome. Great location as well.

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    5 years ago

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    Ask the Community - Residence Inn by Marriott Bozeman Downtown

    Review Highlights - Residence Inn by Marriott Bozeman Downtown

    Anyway, this place was beautiful, welcoming, and gave us an extra little bit of time to leave bec I'm sick.

    Mentioned in 2 reviews

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    The SpringsHills Suites is located in Bozeman Montana. The city of Bozeman is a great place. I've…read morestayed at this hotel 8 times in the last 3 years. This location is close to the highway only a few miles from the downtown area. You're away from the crowd but close enough if you need anything. The decor and ambiance is what you would expect, outdoorsy, wooden, chic, with a medium high end vibe. The rooms are nice with a small fridge, coffee bar area, a desk that I have used and needed many mornings and nights. The hotel staff is superb. The gym is better than most. Pool and Jacuzzi is always a nice touch. The free breakfast and coffee is always a good touch. I'll be back when I come back for work and for a vacation with my family.

    The star rating should be a 4.5! I stayed here for two…read morenights and had a fantastic experience. I arrived earlier than expected, and was pleasantly surprised that a room was available right away. The front desk staff was incredibly friendly and welcoming, especially mike, he even recommended a great local spot for lunch. The lobby was inviting and thoughtfully stocked with complementary coffee and water. My room was spacious,clean, and comfortable, with a very cozy bed that made it easy to relax after a long day. I also used the gym twice during my stay, and it exceeded my expectations. It was clean, stocked with towels and water, and featured excellent equipment, a brand new peloton bike. There was also a nice indoor pool. The complementary breakfast each morning was fresh, satisfying and a great way to start the day. The location of the hotel was perfect, close to everything . I rented a car, I was a bit disappointed that guests are charged for parking. I do hope the hotel will consider waiving parking fees in the future. After I returned home, I noticed a charge on my bill from the hotel restaurant, a charge i hadn't made. I called the hotel, and they assured me they would look into it. Just two days later, i received a call from Ryan Bates, the assistant general manager, who personally apologized for the inconvenience and promptly issued a refund. That level of customer service truly stands out and ledt a lasting impression. All in all, this was a very comfortable and enjoyable stay. I would definitely stay here again next time im in Bozeman.

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    I am absolutely obsessed with this hotel/motel holiday inn. From check in to check out it was super…read moresmooth and the young lady with short blonde hair was the absolute sweetest and friendliest welcome to the start of our 10 day vacation down to Yellowstone and Grand Tetons. Just check out my pics... clean, adorable, comfortable!! Beds were great. I did get a suite so we had extra room, and it's probably the only room I would rent again as it is so absolutely lovely. Vintagey and mid century modern I cannot get enough of it. Tiny details everywhere you look. Staying for only one night is tragic, and I might cancel our 5 star hotel anniversary celebration last day of vaca splurge stay next week when we fly home just to stay here again. LOVE LOVE LOVE. Price is a little bit high but I think that's everywhere these days right but so worth it. Little bit of street noise but honestly nothing to really mention but I didn't hear any neighbors, not sure if that is the usual or not but I was extremely satisfied and happy and hope when we return I have the same experience. Be warned the cafe attached makes the parking lot completely full but it clears out after breakfast at least it did on a Saturday so not sure how that works for guests if they can't find parking! SIMPLY THE BEST.

    This was THE cutest hotel!! I felt like a Queen here. Complimentary champagne at check-in, record…read moreplayer with a record you can play AND Bluetooth feature for your phone if you prefer, free water bottles, satin robes to wear, coffee bar, EASY digital code check-in, the list goes on. The only inconveniences I had were regarding the lack of a microwave and elevator. I had to carry my 50 pound suitcase up and down the stairs. However, the room was SO cute and quirky that I easily looked over it. They were also super understanding with a little emergency I had and allowed me to check out an hour later at no cost. The receptionist, Zoe, was such a sweetheart! I'd love to come back here with my girls during the summertime.

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    Nice "lodge' atmosphere. Clean. Pool & hot-tub. Good breakfast…read more We liked this place. Staff was welcoming and helpful. Rooms and public areas were clean and up-to-date. We got a cozy two-room suite, which gave us privacy and saved some dollars. We were on the second floor, with an indoor-facing balcony with several chairs, opening onto the high-ceiling hall, with soothing "white-noise" from a pool full of giant koi goldfish. Cool! The swimming pool was nice, with windows to the outside so it was bright. Clean pool, and clean pool area. it was big enough. I think there were five hot tubs! Breakfast was pretty good. Hot eggs, sausage links, slightly spicier smoked sausage slices (yum!), grits, potatoes. Biscuits! Also a pancake machine! That was a little slow when everyone was there, but it was fun, especially for the kids. Good tasting hot coffee. A wide-open high-ceiling dining area. There's large fireplace in the lobby, of course not lit in July (2026). The top of the walls at reception are decorated all around with antlered mounted trophies. We loved the log-cabin look. It was like a resort lodge with all the conveniences of being close to downtown bars and restaurant and nearby big box stores.

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    Residence Inn by Marriott Bozeman Downtown - hotels - Updated September 2026

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