Pros:
Beautifully decorated inside with oversized paper flowers, butterflies, as well as a hanging rose backdrop. A beautiful, welcoming, inviting aesthetic choice.
Large, spacious elevators that move quickly.
My room was very large, spacious, & well thought out. The layout allowed for lots of movement while still segmenting certain areas without making the room feel restrictive.
Amazingly quiet stay. The rooms appear to be laid out in such a way that there is little to no residual noise from neighboring rooms. I would stay here again for that alone.
The room was pristine. I always clean & sanitize my hotel rooms after check-in, but this was by far one of the easiest I've ever done.
I love how the towels & bath mats are folded decoratively in the bathroom. They're also plush, wonderfully thick, & the perfect balance between coarse & soft.
Despite not having a handheld shower nozzle, the water pressure was surprisingly good.
There are lots of plugs & outlets in the room, especially on the desk. You should have no problem charging all of your devices.
There was no remote control in my room, but a quick call to the front desk solved that. It wasn't even 5 minutes between my request & the remote being delivered.
I always pull back the mattress & mattress covers to inspect the mattress itself, & everything was crisp & clean.
I appreciated that the window had a partial view of the parking lot but faced the side of the building. It was angled perfectly to provide plenty of light, maintain situational awareness, & still offer privacy.
Great breakfast options, especially for those who are pork-free or trying to eat a little healthier. There were bananas, apples, oranges, oatmeal with toppings like flaked coconut, flaxseed, pumpkin seeds, banana chips, dried cranberries, & even chocolate chips. The hot bar offered turkey sausage, scrambled eggs, & a spinach frittata. They also had blueberry mini scones, apple cinnamon muffins, blueberry muffins, iced coffee, oat milk, & French vanilla and hazelnut creamers. I fully expected to go elsewhere for breakfast, but they provided everything I needed for a delicious, filling, nutritious, high-protein meal.
Cons:
I thought the line of questioning during check-in was a bit intrusive. Marshall at the front desk asked why I was in town, & when I said I was there on business, he asked who I was doing business with. It didn't feel like casual conversation. It felt more like an interrogation.
He also spent a lot of time questioning my address because the address on my driver's license didn't match what was in the system. For a 1-night stay, that seemed excessive. I've checked into numerous Marriott properties across the country this year alone & have never experienced this level of scrutiny.
I understand the need to verify information, but the tone didn't feel like routine validation. After driving 3 hours at the end of a long workday on very little sleep, being interrogated was the last thing I was in the mood for. If anything needed to be confirmed, verifying my email address to ensure my folio was sent correctly should have sufficed.
I'm not sure why the folded bath mat was stored in the soap dish inside the shower because that means you have to step into the shower to get it. Since the whole point is to put it down before showering so you don't slip when you get out, the placement seemed counterintuitive.
This location also has that weird shower with no door, just a piece of glass covering about half the length of the shower. I angled the nozzle closer to the floor instead of directly at myself, which kept water from getting all over the floor this time. There is also no handheld shower wand, which makes rinsing off more difficult.
Some of the light switches are hard to find. It took me several minutes to figure out how to turn on the bedside lights.
The thermostat takes a very long time to respond. At first, I wasn't sure if it was broken. Despite multiple adjustments, I didn't hear the unit kick on or change speed for at least 15 minutes.
The sink water tastes awful. If you've ever tasted well water, it's very similar. The hotel should consider additional filtration. I ended up getting filtered water from the gym just to brush my teeth, & it was only slightly better.
The shower is also a little confusing to operate. The handle was turned so tightly in one direction that I genuinely thought I might break it before it finally moved & turned the water on.
More USB outlets by the bed would have been helpful. There are plenty of standard outlets nearby, but nothing directly bedside. I forgot my charging block & only had a USB cord, so I had to use the USB ports at the desk & on the desk lamp instead.
The in-room iron is dangerous to use. It constantly drips hot water as soon as it's picked up, & the labels on the dial are so worn that it's almost impossible to tell what setting you're using. read more