Overall a good experience. Hotel is centrally located, with Queen St dining option just a short…read morewalk away. Room was comfortable and clean enough, with a king size bed and amenities as expected. A decent size fitness center, and a very warm pool that went inside / outside, but strangely no hot tub which was missing. Nice lobby with a bar and restaurant. Valet parking a little on the steep side at CAD70 per night. Would stay here again if the rate was decent.

Bed bugs-I woke up to one crawling on my bed and bites on my wrist. Showed pictures to management…read moreand they said they would investigate it. No offer to bag our stuff up or pay for dry cleaning. This is unacceptable, when I arrived home I had to spend the whole day washing, drying and quarantine anything we had in the room. I am hoping we do not bring any into our home. So very disappointed.

I am a sucker for free food. The price of the room was reasonable and the complimentary food was a…read morenice touch. Everyone was nice. A little dated, but it was clean and beds were good.

Check in was easy. Location is ideal. Room was spacious, modern, very clean with all the necessary…read moreadornments. Breakfast was great, hot, fresh. Staff polite and helpful.

Amazing hotel Restaurant is excellent.we enjoyed the service…read moreand atmosphere. The restaurant on the 38 floor is elegant and fancy.

Overall I had a nice experience and stay. The south tower is clearly recently renovated. The rooms…read morewere well appointed but the bathroom door kept sliding open and there was no full length mirror. Also room service was delivered in disposable containers rather than full service sadly. One other miss was housekeeping they rarely came even when requested. Otherwise everyone was kind and responsive, the room was nice with unparalleled views I also appreciated the in room filtered water. I would say a 3.5 star stay rounded up to 4 stars. The 10-point test Room size: adequate but for a junior suite it should be a lot bigger. (+/-) Room condition: well appointed and new. I really appreciated the in room filtered water. Ample amount of seating and the bed was comfy. (+) Room smell / noise: no smell, neutral, could hear the neighbors door slam but otherwise quiet. (+) Room cleanliness: clean with no misses, but housekeeping needed to come more often. (+) Thermostat: it was struggling to keep up they did not have proper air conditioning for that room. (-) Junk fees: no amenity fees or scam fees. (++) Amenities: pool, restaurant, Starbucks, Michelin dining on top floor. (++) Hotel location: the location is okay for tourists but a bit more annoying if you want to venture downtown since it's a 15 minute walk to Union station and the subway. (+/-) Check-in and service: easy checkin and service was decent. Always responsive and quick room service. I appreciated the in app messaging team. (+) Platinum benefits: suite night awards cleared, no lounge, no late checkout since it is a convention hotel though I did not need it. (-)

Stayed here for 6 nights and the location was so convenient! Bahvneet checked me in and was very…read morefriendly and helpful. The outside looks modern and they have a large parking lot. While the check in area is small, they have a bar and restaurant area that offers plenty of seating in a bright, airy atmosphere. We booked a 1 bedroom with double beds, 1 ba, sleeper sofa, dining table, and kitchen room. While the room provided a little more space, the bathroom was a tad dated and cramped. The door from our bedroom that led into the bathroom could almost touch the toilet.The towel bar was literally wiggling and was not very sturdy. Would be nice to have 2 queen beds in these rooms vs the double beds. The fridge was not full size but larger than a mini fridge and this was helpful for keeping our fruits and drinks cold. We arrived during a heat wave and the ability to have cold drinks was very helpful. While we did not use the stove, the microwave came in handy. This location was perfect for us! We were visiting relatives in the area and were close to many stores and restaurants. Next to us was a strip mall with many restaurants and shops and across the street diagonally was another shopping center. Additional malls were within a 7-15 min driving radius. Housekeeping was wonderful! They stopped by daily and were great! They don't have a gym. The gym in the building is run by the Unionville Athletic Club. While you can use the facilities daily, you have to sign a waiver daily and they are not open 24/7, which is a drawback.

Overall a very nice stay and I highly recommend. They must have rennovated since some of the…read morenegative reviews. Hotel was very clean and rooms were nice. I am a hotel snob so this says a lot. I know most people would be pleased with their stay. We thought the lunch in the hotel restaurant was very good...glad we split the French dip sandwich because it was huge and delicious. Soup needed to be re-heated as it was served luke warm. There is also a bar and coffee bar in the lobby. Coffee was really good. Check in was slow and disorganized. We were offered an upgraded room if we waited until the room was cleaned. That was a mistake. We ended up waiting in the lobby for 3 1/2 hrs and our room was the same as others in our party. I am not deducting a star for that bc everything else was excellent. There are a few local Asian type restaurants in a short walking distance. Hotel lobby is quite high energy, lots of people coming and going, others enjoying the bar area, and I like the open area. Parking is plentiful. Overall we were very pleased with our stay.

I stayed in the fireplace King Suite, and for it to be considered the best rooms here, my air…read moreconditioner started making a loud noise when in used and when I tried to change rooms, I was told I have to wait on another room to be cleaned, so I just had to sit in this hot room with no air! On top of hair being throughout the jacuzzi, spots on the wall and couch, and red spots in the covers

Staying here for a night since I'm in town for business, but also have a friend that lives nearby…read more Pretty easy to find this spot, right on the side of the highway. I was able to score a room that was on the opposite side of the hotel, to keep the noise to a minimum. Checking in, I was helped by Simmi. She was professional, friendly and made sure I was receiving everything that I was supposed to as a Bonvoy member. For the price, you can expect that the rooms are going to be a bit dated. Some of the drawers won't stay shut, it's the sign that they're no longer level or aligned with the rest of the dresser or nightstand. The room is clean, has water, and the AC works. I'm happy. I will be back in the future, and this hotel will be my go-to moving forward! Thanks to Simmi and the entire team here for a great stay.

Toronto Review 17/17: We stayed at this pretty nice hotel while in Toronto for a few days. Check-in…read morewas pretty easy, with the hotel having a nice lobby, and the staff in general was very friendly. The biggest pro for this place is that it's right near a bunch of places to visit. From Nathan Phillips Square being literally across the street to a bunch of museums only being 10-15 minutes away walking, it was excellent for the two of us. The rooms were decent with good internet, though they were missing a few things found in better hotels. I think the space could have used another chair or two, as there weren't that many places to put things down. The room felt a bit dark otherwise, and the shower could have used a bit more pressure. Also, breakfast isn't included, but that isn't always the case. We personally didn't check out the sauna, pool, or gym as we were both busy every day. In terms of leaving, they were able to quickly arrange a car service to get us to Billy Bishop, and the price was actually reasonable, being better than Uber or otherwise. If you're looking for a perfectly fine hotel in the middle of everything, I would recommend this place. It's not the best hotel I've ever been to or close to, but it was good, and it definitely fit the purpose. Just need those little things to be an all-star spot.

Traveled to Toronto with my husband and 7 year old son. I chose this place because of its location…read moreand because it had a pool. Im so glad I did! Lobby was busy but check in was easy. To access room floor a key card was necessary in the elevator. The key card is also needed to access the pool and fitness center. The room (782) was a little outdated but sufficient for what we needed. The bathroom looked newer but the you had to hold the toilet handle down to make sure it flushes. Water pressure and temp was perfect. Pillows were great: most soft, some a little firmer. Sheets were comfy. It did get a little loud at night both from the streets and from people walking in the hallway. The pool was great! It rained the first night we arrived and people continued swimming under the indoor area. The fitness center is right next to the pool area: they had a lot of updated machines and weights. The hotel is across the street from the large TORONTO sign. Take the escalator down and you're connected to the PATH : which provided access to the 1 subway line. Everything was a 20 minute walk or an $8 Uber ride away. Great location.

I was only here for one night, so I didn't get to use all the amenities as I would have liked…read more My room was very nice. It was very spacious. They had blackout windows. They have free breakfast and free, plentiful parking. The fitness center is on the first floor. My only gripe is they are not that close to Pearson international airport. It's about 14 km (12 minute drive). (also posted on Google)

Fairly new Hyatt that is open just over 3 miles away from Pearson International…read more When I landed in Canada, I wanted to complete my 14 day mandatory quarantine (all travellers inbound are mandated to per law) in a place not too far away from the airport, so they were perfect for that. The room I received was comfortable and had all the essentials. Loved the floor to ceiling windows and the addition of a sofa to chill out, and a work desk. No mini bar at the time of writing this review in keeping with safety measures to limit points of contact, but having a mini fridge was useful anyway. Since I was not supposed to come into contact with others as a provision of the quarantine, they were sweet enough to deliver a breakfast package to the outside of my room every day. Yes, breakfast was included in the price of the room, hot and cold continental varieties. For those who drink, the bar is still open to deliver your drinks to the outside of your room too. Unfortunately, room service meals for lunch and dinner are not open during these covid times. But, there are lots of restaurants near by that would be glad to get your business, so use those delivery apps!

Fairfield Marriott Mississauga was an ok place to stay if you're just passing by for A night. Our…read morecheckin experience wasn't very pleasant. At checkin there was a disconnect amongst front desk, housekeeping and management. We received and confirmed our checkin invite via the system 24 hours before arriving. Being a Platinum Elite member, our profile clearly reflects our preferences as high floor and room away from the elevator. We were first assigned a high floor next to the elevator. We had to came back to the front desk and request a different room. They then assigned us a lower floor. This means they never even bothered to look at our profile before or even at physical checkin! Breakfast is non- eventful. You are better off going to a coffee shop! Then, coffee that was offered at checkin (3pm) was cold and tasted horrible. After one sip, I threw it out. They shouldn't even offer leftover breakfast coffee after noon if no one is going to bother to check and replenish. We decided to go back to staying at Marriott's IN Toronto as we had in previous years and had great experiences.

It was a decent hotel and since we got it for cheap via Expedia, you get what you paid for. Check…read morein process was mediocre. There were two employees at check in, a male and a female - both were helping customers when we arrived. When the male employee got done with helping the customer, it's as if I didn't exist. He went elsewhere and was talking to the other customer who was already being helped by the female employee. Then of course the phone rings and he answers it, so I was again left there waiting. Luckily, the female employee ended up helping me to get us checked in. She explained when the complimentary breakfast was and she answered all the questions I had. We got a standard room with 2 queen beds. Beds and pillows were both firm so I didn't get much sleep since I like sleeping on a soft mattress and pillow. Some buttons on the remote control were not working properly, or perhaps it needed new batteries. It was nice that our room did have a microwave and fridge. The sink stopper in our bathroom was not working properly either so our sink drained very slowly. Shower pressure was fine and I loved the scent of the body wash they had. Breakfast was decent with some pastries, cereal, milk, eggs, bacon, waffles, mixed fruit, coffee and tea. Gym was small and having more than 3 people in there would feel super crowded. It's a mediocre hotel and nothing really stood out to me, but again, for the price we paid for, it was worth it.