Good hotel! Decent gym for a quick workout and rooms are very clean. The reason I always come here…read moreis for the friendly staff and cleanliness of the rooms. Once the kitchen found out I don't eat beef or pork they try their best to accommodate the menu for the breakfast bar so I can have some food. That alone right there makes this a great establishment for me! Happy Yelping

Sweet people and a family atmosphere. Great stay and close to many accommodations…read more Very clean. Friendly people, very patient and helpful

An enjoyable stay! The entire experience was easy and…read morepleasant. Check in/out was a breeze, as was the valet parking (it was well below zero, so why not). Our room was clean, and quiet. The air handling system provides a nice white noise, without being too much. I slept in as a result, and that was great.

I finally had the opportunity to check out the Blitzen bar at the hotel. Located on the first floor…read moreis a decorated and overly festive bar. No reservation required however they do get busy. We ordered the holiday cocktails and were told limited time seating is 90 minutes due to demand. Lots of people taking pictures and selfies at the wall. They don't offer food, however there's a snack store next door. Otherwise a restaurant on the second level.

The front desk weren't very friendly or accommodating at check-in. After paying $905 for 5 days & 4…read morenights I expected better. The price was $150 more for incidentals than what they quoted us online when we booked in advance. After driving 8 hrs we weren't going to argue. They didn't offer us the parking pass the first night, which was suppose to be included according to the booking site. We had to ask the next day. The third day they missed our room service. Even after calling down & specifically asking for service. Then they tried to tell me that we had a do not disturb sign on our door. Even if that had been the case, which it was not, they still had 3 hours to send someone after I spoke to Nick at the front desk at 1 pm letting him know we did not have a sign on our door and requesting service. We didn't even get a do not disturb sign at check-in. Don't even get me started on the tv. The whole top half isn't even lit. This is the worst experience I've had in a hotel. This was a company sponsored trip so we had limited options. We picked this based on location, reviews and the kitchenette. This will be our First and last time at a Hilton. The service here has definitely left a lot to be desired for a hotel. Especially at this price point. Very dissatisfied and I don't think it will get any better. We probably would have had better service at a Motel 6. Update: Nick called to rectify the situation and offered us a discount off our stay. We just wanted clean towels, wash clothes and toilet paper, but the discount was greatly appreciated. Nick explained the price difference was due to the website we were required to use to book the trip and it would be refunded at the end of the stay. That was a misunderstanding on my part and no way the fault of the hotel. I think that Nick did a great job rectifying the situation. The hotel is in a beautiful walkable area and has some beautiful sunsets from our room. I loved being next to the twin cities outlet mall and found some great treasures. We don't know if we would pick this hotel again just b/c we had such a rocky start, but we definitely liked the location. We would have rated it 4 stars otherwise.

Very clean establishment and up to date room. Loved the kitchenette! This place is really cozy, an…read moreextended stay from home. The kitchenette was fully stocked and if you fancy the need to cook you a delicious meal, just go to the front counter and get the appliances from the front counter. I would definitely be making this hotel my go to when I'm in town. Happy Yelping

They were the best. The other hotel we booked was a horror show. We came here after leaving there…read moreearly and they were so amazing. I will be booking with them whenever I come back to the area. The customer service is amazing. Rooms are clean and very roomy. Food is pretty good too.

I have stayed here often and have been very happy with my stays! The hotel is well kept up and…read moreclean. The beds, pillows and bedding are so comfortable. Is quiet other than an occasional plane because the airport is fairly close. Great stores and restaurants within walking distance. Very good Mexican restaurant across the street! The hotel staff are fantastic. Good breakfast. Highly recommend.

Best experience with this hotel and excellent check in by Hannah. Super fast and efficient. Always…read morehas a smile on her face and always super helpful. Key point: her customer service is excellent. It was a cold, rainy night and I was outside in the patio area standing due to the furniture was wet from raining all day. Hannah's attention to detail was amazing. Noticing I wanted to sit down, she brought me some dry towels. She laid the towels over the wet patio furniture for me (I was over the top impressed). I was so shocked on her kindness and going above and beyond. In the past, I have gone to 100's of hotels in my career and this was by far the best I've been treated, especially going out of her way to ensure I was happy and comfortable during my stay.... So THANK YOU HANNAH... you're pretty dang awesome. Highly recommend this Hilton Garden Inn.

The location is great. Rooms are comfortable & clean. Staff was amazing…read more Hannah & Linda at the front desk were so kind and helpful. Zaque was professional, helpful and knowledgeable. Very friendly and made our stay enjoyable.

The front desk staff was wonderful. They saved my rear. The lobby is nice and the eating area is…read morenice. The gym is great. If you are just looking for somewhere to sleep, then this is great. The room is showing its age a little bit, so it's not like I would want to be there if I had to be in the room all day but it was great to just sleep before heading to the airport in the morning. Bed was too hard. It needs a topper cover or something. Tv is nice. Ice machines on each floor. Desk was big. Free wifi. Coffee machine and desk lamp. I can't complain much for $100 10 mins from airport.

This is my first time staying here. My girlfriend was having her bachelorette party in Eagan and it…read morewas a late night so I didn't want to risk driving home even though I only live about 20 minutes away. I shared the two queen beds with another college friend and the room was spacious. It was nice and clean except for the A/C was not working very well since I got hot and cold throughout the night so didn't get a good night's rest. It was nice that they offer a regular dorm room size fridge and microwave. I had some homemade guacamole so it was nice to be able to use the fridge keep it from spoiling. The breakfast in the morning was nice for the weekend starting at 7am and goes till 10am. It's a nice selection of hot and continental food items. I like that they have two different kinds of individual instant oatmeal. The coffee was ok and wish that they could have provided a green tea selection instead of just black tea. The price was reasonable with parking, breakfast included. The staff at the front desk were very friendly. I didn't like that hotel guests were not adhering to the 25 feet rule for smoking near the back door on the first level to parking area near Holiday Inn Express and Suites hotel next door. Overall, I would definitely stay here again because it was close to downtown Eagan and you can walk to most places near by.

To check into the Towneplace Suites in Minneapolis is to enter a dialogue with the…read moreelements--specifically, the aggressive, unyielding elements of the Interstate and the Great Plains wind. This is not a room for the silence-seeker; it is a resonant chamber where the howling of the midnight gale and the rhythmic drone of passing sedans are treated as a mandatory soundtrack, unbuffered by anything so pedestrian as soundproofing. The climate control within the suite offers no sanctuary. The HVAC unit operates with a chaotic, binary temperament, oscillating wildly between a Saharan blast and a sub-arctic chill. It is a machine in the throes of an identity crisis, ensuring that any hope of a stable, human temperature remains a distant, shivering dream. Morning brings the "inclusive" breakfast, a term used here with a heavy dose of irony. One must approach the buffet with the discerning eye of a forensic investigator. The eggs--rubbery, unidentifiable, and possessing a hue that defies the natural spectrum of poultry--are, to be charitable, a visual deterrent. They are best treated as an installation piece rather than a meal. The seasoned traveler will find their only refuge in the pre-packaged safety of the yogurt; it is the sole pillar of reliability in a sea of culinary uncertainty. Then, there is the matter of the "hospitality" of the ledger. To charge for parking in this specific patch of Minneapolis urbanity feels less like a convenience and more like a quiet, white-collar crime. It is a fiscal audacity that the weary guest is expected to swallow along with their lackluster coffee. For those seeking a tactical advantage, the nearby Chili's parking lot stands as a beacon of free-market rebellion. It is a short, defiant walk that saves you the surcharge and offers a final, silent protest against a stay that feels more like an endurance test than a rest. In short: Pack your earplugs, guard your wallet, and for the love of all that is holy, stick to the dairy.

This hotel is within close distance to the airport, which is why we choose it. However, the rooms…read moreare in need of a big upgrade. Very outdated feel to it. Some pros: has a pool, and the breakfast options are good! They had these mini quiche things that were so good!

I work for ABF Freight I stay at this Hotel ALL the Time. It's always Clean and Breakfast is…read moreAmazing. 5 Star Service!

The most disgusting hotel I've ever been to. Brushed off my complaints. No apologies or refund or…read moreanything.

Context: We stayed here for a quick couples get away night in June 2024…read more Location - The hotel is close to many sit-down restaurants, gas stations, and fast food places. You are a short car ride or walk from them. You are also right off of the highway, so getting to the city or airport are a breeze. Building & Rooms - SpringHill Suites is Marriott's version of Hilton's Embassy Suites albeit with smaller room footprints. We like these suite room layouts since you get more space to spread out, which is nice, especially with kids. At SH, you still get a separate bedroom and living area but not always a wall separating the two like you do at ES. Amenities - The pool area is not huge but includes a medium sized heated pool and small hot tub. Since it was just my wife and I, it offered plenty of space. The pool area was not busy at all. Off the pool area is a nice patio area that overlooks some woods which makes it a nice, little private retreat. Food - A breakfast buffet is included offering hot and cold continental options. The hot options were a step up from what you would normally find (eggs, sausage links, potatoes, etc.). They had breakfast quiches that were very good. Vibe - Pretty chill, middle-class hotel with decent sized rooms and a nice public lobby and seating area. Staff were friendly and welcoming. No issues. Reality vs. Online - Online pictures that I saw on their website matched the quality and condition of the hotel and rooms. It met my expectations. Price & Final Verdict - The price I paid for this room was well below normal prices for this area and our stay was nice and uneventful so I would say it was worth my money and choice.

We got into our room at 9pm and were tired. We went right to bed. When I went to the bathroom in…read morethe middle of the night I found the refrigerator unit in our bathtub. In the morning we told the front desk we couldn't take a shower. The employee laughed and acted like she didn't believe us. We literally couldn't shower our first morning. Thank God we only had a two night stay. I'm giving two stars because it was clean.

Tips: - Finding a parking spot can be challenging…read more - The breakfast spread is great, with hot foods. - The business area is excellent with a printer and a computer. - Staff at the front desk are super nice. I spent six nights at this Fairfield Inn and Suites. It's in Mendota Heights, which is next door to Eagan where I typically stay. I went with affordability. It was cheaper staying here than at the Four Points in Bloomington. The change was great. I had no problem finding this place. I parked and hauled everything into the hotel. Checking in was a breeze. I had the best woman at the front desk. She found my reservation, got my credit card and photo ID, and gave me two room card keys and a parking permit. I had a question for her about printing a waiver to see the Minnesota Wild practice. I got it in a PDF while I was in flight. I asked her if there was a printer that I could use. She was great letting me know that the business centre around the corner had one. Otherwise, if I had problems printing, she'd print it herself. Perfect! I printed out two waiver forms. I was set! I went back to my rental vehicle to hang the parking pass on the rearview mirror. Done! I thanked the woman and hauled my goods up to the third floor. My room was in front of the elevators, next to the ice machine. Convenient. Not as loud as I thought. It was more the folks standing around in the hallway, talking loudly, who were annoying. I liked my room. I asked for cleaning, but I ended up working and hibernating in it. I never needed it. I had a mini suite. There was a living room with a TV, small couch, and a chair. It was great unwinding in the evening or having a meal in this area. The best part of this room was the microwave and fridge. I used them often. I heated up food when there was a blizzard. It worked well. The fridge housed 24 cans of pop, food, and fruit at one point. It kept everything cold. The washroom was clean. I liked the shower pressure. The shampoo, conditioner, and shower gel lasted my entire stay. The counter area was generous to house all my toiletries and electric toothbrush. I had a king bed. It was comfortable and firm for my back. The pillows were perfect. They supported my head nicely. There was another TV in the bedroom. The problem was a delay between what folks were saying and their mouth movements. I ended up not watching TV there, opting for the living room's TV. The TV in the bedroom also had random names of guests on the welcome screen. Instead of welcoming me, it welcomed other folks. Weird. It is an older room. It meant that I had to be creative with charging my various devices. The alarm clock had a couple of USB ports, which helped. I plugged my laptop charger into the socket behind my nightstand. The wall socket chargers by the garbage bins did not work. It was a bummer. Most of my charging happened next to the TV in the living room. I pulled out my USB hub and a charger with three USB ports to charge my phone and watch. This setup also powered my mini humidifier. I enjoyed having breakfast for most days, except the weekend where I ended up sleeping in and missing everything. Oops! I loved that I could get fresh fruit and oat beverage. The hot breakfasts were excellent. I liked everything from mini omelettes, to bacon and sausage patties. It was nice having a leisurely breakfast in the dining area before I headed back upstairs to work remotely during weekdays. My biggest beef was parking. Paying $3 a night wasn't bad. It was trying to find a parking spot that was a pain. If you are not back at the hotel by 5 pm, you are not going to find a free parking spot at this hotel. I went out for a couple of Wild hockey games. I got back to the hotel at roughly 9 pm and midnight. I couldn't find a parking spot. The combination of March break, hockey and basketball tournaments, and folks hibernating at the hotel made parking horrible. I ended up parking half the time at the Courtyard hotel next door. Walking from the back of Courtyard's parking lot to Fairfield's main entrance at the start of a blizzard was not fun. I looked like a snow woman in white when I walked into the lobby area. I did find parking when I ran errands during my lunch hour on my last full day at this hotel. At 5 pm, I walked to my car to fetch some items that I forgot to bring back to the room. There wasn't an available parking spot. I'd love to return to this hotel, as I slept well and it was comfortable. Parking is plain annoying that I'd have to figure out when the Twin Cities aren't hosting a ton of events. I may have a better shot at finding parking after a hockey game or shopping. (127)

After hunting for a decent and affordable place to stay for several days. This Fairfield Inn is…read moremost likely the most affordable. It also helps that it has easy interstate access too. Most everyone here was extremely friendly and helpful. One of the morning guys made it extremely clear (almost rude) that breakfast does not begin until 0600. The rooms were made clean each day with fresh towels and the beds made too. My one hang up about this place was the small refrigerator, it has just 2 settings. It is either set to completely freeze the entire contents in it or totally thaw it out. I could not find a middle ground during my stay. I probably should have asked someone? I'm certain that the front desk crew can handle anything including a lobby full of people checking in at the same time. Good people for sure. This is will be my spot to stay when I get back up this way for sure.