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    Residence Inn Nashua

    3.5 (31 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Kelly K.

    From the outside it looks nice and same for the lobby. However, there is a problem with mildew/mold here. And they are short staffed for cleaning staff. My room was not clean correctly. I wiped down all the surfaces myself. There was a build up of dust on shelves, on top of the fridge that shows that no one has bothered to really clean in a long time. The toliet seat was not wiped down. There were dirty towels hanging in the closet. And a whole messy pile of towels in the closet on top of the s that you could tell if they were clean or dirty. The room I was given reeked of curry the whole time I was there. The windows really needed to be cleaned. See photos. Thankfully, I could the windows. I tried changing rooms but the room I was shown was on a shadier side of the building and smelled like mildew/mold. Breakfast was okay - could be better and there is worse. Most days the fruit oranges or bananas was past prime. Coffee was horrible. Convenient to two grocery stores with one right next store. Sometimes, unloading at the grocery store resulted in noise and exhaust fumes at the hotel. One time, the fumes made it into the hallways and my room. The laundry machines and room were better than average. Clean and working modern machines. I appreciated that. Nights were quiet in the top floor.

    Donyiel C.

    Ever heard of a food police? Well there is one working here! Stayed here this past weekend for my cousin's wedding (which was held at La Belle Winery about 20 minutes away). Most of the wedding guests stayed at this hotel. The rooms are a good size and very clean. Every room is slightly different in the lay out, but they come standard with a living room (pull out sofa bed), kitchen/kitchenette - dishes, cutting boards, cutlery, coffee pot, microwave, and large refrigerator. There is a heated indoor pool and outdoor patio area with grill! So about this "food police!" From day one, during breakfast, there is an older woman who stands around staring at guests while they eat! I'm not even kidding. Picture the mean cafeteria lady. I wasn't the only one who noticed how uncomfortable she made guests feel. I wanted to grab coffee and it was almost out so I went over to let her know and in a very nasty tone, her response was, "already?!" I guess she doesn't like her job very much. Found most of the staff helpful and friendly. I enjoyed my quick stay here (minus the food police).

    A wide angle view of a room on the second floor. Standing at the window looking towards the entrance door.
    Brian W.

    Where to begin with Residence Inn? Let me start off by saying it is one of the best hotels I've stayed in in Nashua. I have family the lives close and have stayed at several hotels in the area several times. This was my first time at RINashua. We wanted to try something different. We arrived on a Friday night and booked till Sunday for a family visit. We were blown away by the size of the room upon opening the door. These rooms R basically mini apartments. We stayed in early May of '21. Masks still required and covid restrictions somewhat still in place. The woman at the front seemed to have something else on her mind when we checked in, which is fine but worth noting. Now onto why I didn't give a 5 star review which is really what I wanted to do but couldn't. When my wife pulled down the bed comforter, there was a blood stain on it. Blood? Not fresh, but blood none the less. Clear as day and smack in the middle. So I did what any person would do. I called the front desk. When I explain my situation the woman at the front desk sounded annoyed I was complaining about my bloodstained comforter. I was told they "could" send someone up with a new one. Almost as if I was supposed to come and get a new one , which meant I had to carry down the stained sheet at 10:00. Ultimately I was given a nice clean one and handed off the bloody one. What really bothers me the most is there was absolutely no apology whatsoever. No recognition that something happened that shouldn't have. Not the woman at the front desk, nor the gentleman that brought me the replacement comforter. I am not looking for free room or anything like that. Just a sorry it happened This being said, will I stay here next time I visit? Yes I will. It is a beautiful hotel that is clean and a value (IMO). The staff wears masks and cleans the breakfast area constantly as people finish there food. I guess my hope is that someone of authority will read my mini rant and have a conversation with staff about how a hotel stays in business

    Cockroach in shower
    Daniel M.

    Seems like all the good reviews are pre-covid. I don't know if they cut down on cleaning staff during the pandemic or something but our room was not dirty, but definitely not up to Marriott standards. Also found a cockroach in the bathroom so we just checked out. They gave us a full refund but also did not seem surprised at our discovery. I would stay away.

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    9 years ago

    Friendly helpful staff. Clean and well maintained. Spacious rooms with equipped kitchen. Decent complementary breakfast. Highly recommend.

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    Ask the Community - Residence Inn Nashua

    Review Highlights - Residence Inn Nashua

    “I often need to work during traveling, and therefore it was absolutely wonderful that our room had a large desk with great view.”

    Mentioned in 2 reviews

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    Chateau Merrimack Resort & Spa

    Chateau Merrimack Resort & Spa

    (29 reviews)

    Years ago this resort was Stonehenge and everything was glorious.The dining room was special with…read moreamazing food.Apparently it closed and was bought and renamed.Although the outside still looks lovely, the inside lighting is very dark.I stayed here due to its proximity to a party I was attending in the area. The hostess informed me upon check in that the dining room and bar were closed due to lack of staff. Okay, but it's Saturday! Luckily I had eaten at the party so I decided to use the pool.It was a bit of a walk to get to the pool.One needs to leave the front of the hotel and through the parking lot, following a path to the pool.Apparently, there is no way to access the pool without making this journey.It's okay during the summer but limits use in winter.Inside the pool one other family informed me that the hot tub wasn't very hot.I tried it for myself and it was lukewarm.At least the jets worked.The ladies room is lacking safety mats and doesn't have a specified changing room, just two toilets.There was a door with no door knob and when I opened it saw what is apparently a spa.As it was closed and dark I closed the door.As I entered the pool area there were tools just laying around.For 300 a night, one expects a higher quality experience. The room itself didn't have any info. about the area and didn't have a welcoming vibe.There should be a safety mat in the bathroom. In the morning I was hoping for the advertised breakfast.Upon entering the breakfast area I saw a bunch of appliances lined up but hardly any food to eat.There wasn't even a coffee station.There was a sad small Keurig maker.All they offered was cold cereal, stale tiny croissants, fruit that looked sad, grapes still in their package...not even cleaned or presented.In the fridge there was just milk.No juice! The other family that came in with kids told their mom they were hungry and asked"where is the food?" They left.I ate a stale croissant, and drank a Keurig coffee and left hungry.I've stayed at hotels all across the country and have never seen such a disgraceful display.If you're going to charge 300 a night then make an effort! Sincerely, Maryjane Schram

    I rarely write reviews this detailed, but after more than a month of trying to resolve this…read moredirectly with management, I feel other guests deserve to know about our experience. On April 5, 2026, three friends and I booked our annual Mother's Day getaway at Chateau Merrimack. We weren't first-time guests. We had stayed here in 2025 and had a wonderful experience, and I had also stayed at the property several times before the ownership change. We genuinely loved staying here, recommended the hotel to family and friends, and expected this to become an annual tradition. Unfortunately, that tradition ended on May 30, 2026. Before our stay, we discovered through OpenTable that the restaurant was listed as permanently closed, even though the Chateau Merrimack website still displayed the restaurant menu as if it were open. While disappointing, we adjusted our plans and decided to keep our reservation. When we arrived to check in on May 30, we were then informed that the pool was closed and the elevators were also out of service. The elevator closure itself was not a deciding factor for us. The pool, however, absolutely was. We had thoroughly enjoyed using it during our previous stay, and it was one of the primary reasons we chose to return to Chateau Merrimack. Along with the restaurant and other amenities, it was part of the experience we believed we were booking. When we questioned why this information hadn't been clearly communicated, we were shown that the pool closure was mentioned only at the very end of the online booking process, immediately before entering payment information. That is not meaningful transparency, and that notice was not present when we made our reservation on April 5. If one of your property's primary amenities is unavailable, guests deserve to know that before deciding to book--not after they've already arrived. While trying to understand what had happened, my friend also discovered that our exact room type for that same night was being advertised for substantially less than what we had originally paid. That only added to our frustration. I want to be very clear that the front desk employee was kind, professional, and empathetic throughout the interaction. My disappointment is not with him. It is entirely with management and how this situation was handled. Because the stay we booked was no longer the experience we expected, we canceled our reservation and found another hotel. We were told there would be a $50 cancellation fee, but we were ultimately charged $53.13. Rather than immediately posting a negative review, I made every effort to resolve this privately. - May 31: I sent a detailed, respectful email to management explaining my concerns and requesting that the cancellation fee be refunded. - June 4: After receiving no response, I sent a follow-up email. - June 5: The manager replied, stating my original email had gone to her spam folder. While I appreciated finally receiving a response, it was dismissive and focused solely on company policy rather than addressing the lack of transparency or acknowledging our concerns. - June 6: I replied, hoping we could continue the conversation and reach a fair resolution. - June 13: After another week of silence, I sent one final follow-up, even asking if perhaps my response had also ended up in her spam folder. Today is July 6, 2026. I have still never received another response. I am still out $53.13, but more disappointing than the money is the complete lack of communication. Management had multiple opportunities over the course of five weeks to acknowledge our concerns and make this right. Instead, they simply stopped responding. This review isn't really about $53.13. It's about transparency, accountability, and customer service. Hotels undergo renovations, amenities close, and unexpected situations happen. Most guests understand that. What matters is being upfront before people book and treating loyal, returning customers fairly when concerns are raised. What should have been a relaxing annual getaway with friends became a stressful experience that ended with us scrambling to find another hotel. Even more disappointing is that after giving management multiple opportunities to resolve the matter privately, it ultimately ended with silence. Sadly, because of this experience, I can no longer recommend Chateau Merrimack. If you choose to stay here, I strongly encourage you to verify that the amenities that are important to you are actually available before booking.

    Courtyard Nashua

    Courtyard Nashua

    (46 reviews)

    $$

    DO NOT BOOK HERE!!!! Let me start by saying child endangerment, negligence, dirty rooms, and…read moreheartlessness. This location failed from the ground up, from housekeeping, to front desk management not attempting to contact us while we were onsite, to no follow up from upper management within 24 hours of the incident. I do not recommend anyone staying here. It is unhygienic and unsafe, especially if you have children. This situation has left me with no faith In this brand. My less than one year old found broken glass in the room and put it in her mouth. We immediately took it out before she was hurt. When we went to look for more it turned out to be a broken crack pipe sitting in the corner of the room (picture included). When I brought the pipe to the desk I was not rude but was rightly upset (I know it's not the front desks fault) the staff proceeded to tell me they knew that the previous occupants had been doing drugs in the room, and had to clean more than a few pipes out of said room. Now there are a couple of issues with this. 1) This room was less than 100 feet from the front desk, you knew what was going on and didn't call the cops? 2) This means no one ran a vacuum or even walked around the room to double check that it was a safe and clean environment for the next guest prior to check in? 3) How clean can their regular rooms be? If they didn't vacuum I highly doubt they wiped anything down. Those kinds of drugs leave a residue that can be absorbed by the skin putting anyone in that room in danger of exposure like my two small children who crawl, touch everything, and put their hands in their mouths. Then the run around started. I requested to speak to a general manager or higher and was told he wasn't in and hard to get a hold of during the weekends. Then I was told more than 4 times by multiple employees that they had spoken to Greg multiple times, he just refused to speak to me (that's a great way to represent the company you work for). I also requested to speak to the management of housekeeping and received the same answers... absolutely disrespectful. My child was exposed to drugs and if we didn't catch her as quickly as we did her life could have been put In danger and nobody cared. When I called all of the corporate numbers, I couldn't get through to anyone and was left on hold for at least an hour and that's another corporate failure.

    I was pleasantly surprised that I liked this hotel. It is an older hotel than has been remodeled…read more Quiet night in a comfortable bed. I did have to get the engineer up to fix the cable tv. There was a loud fan noise in the bathroom. But with the door shut it didn't bother me. A/c heat worked well and can be turned off completely. A con is that you cannot open the window for fresh air. No fridge or microwave. Tucked in a wooden area.

    Timber Post Bed & Breakfast

    Timber Post Bed & Breakfast

    (6 reviews)

    I was visiting family in the area, and found that Vivian's prices were competitive with both…read morehotels, motels and AirBnBs. A true, traditional, historic B and B can't be beat, and that is what Timber Post is! She dealt with my questions very helpfully over the phone before arriving, and then the moment I arrived. Vivian has every little beautiful or welcoming detail covered, and the place is immaculately clean. There are intriguing antiques and pictures everywhere to add to the ambiance. The breakfast is sumptuous, but despite all that work, she was kind enough to make me something I preferred. I stayed two nights, at the start and end of my road trip, in two different parts of her lodgings. Both were lovely. It's quiet, for a light sleeper like me, and also important for a woman traveling alone, I felt safe. Vivian even has done the genealogy on the Inn from its early years, and discovered she's descended from the some of the original owners! She said how the community there has been so kind to her. Now that's real sense of place. I highly recommend Timber Post for a true New England Bed and Breakfast experience, in rural Hollis. A delight.

    Entirely misadvertised and the woman who runs it is defensive of these small things, making it even…read moreworse. - advertised as having a private bathroom and it does not - breakfast listed as 7:30-9:30am in the booklet that is in the room but it is not, it is at exactly 8am only which we were never notified about - the noise is terrible - I was woken up to people talking downstairs that sounded like they were in our room, and that continued until we left - woman running it just got defensive when trying to address the bathroom and breakfast, just saying "but we've had a lot of people stay without any complaint" - for every person who says something, though, there are a hundred who don't say anything. - we had to "prove" to her that the listing was wrong bc she just tried to say that she didn't realize and blamed it on booking.com, though it is not the fault of booking.com, it is the fault of the business and it is illegal to do this kind of bait and switch - she offered a 10% refund while asking "are you going to write a bad review either way?" - well, I wasn't planning on it, but the fact that she tried to bribe us to not write a review means I sure as heck am now - on top of all of this, the bathroom was out of toilet paper with no more rolls available I suggest avoiding this place unless you want to have no idea what you show up to regardless of what you booked, then want to deal with a defensive woman who won't internalize or listen to the issues. Note: I deleted and reposted this, bc her response illegally posted some personally identifiable information. The response also showed the inability to internalize feedback, and misguided perspective on that feedback. Example: We SHOWED her the booking.com website where it clearly stated private bathroom in multiple places. I've added the photo to show that it said private bathroom, and yet she's insisting that it does not show this. This is how delusional she is.

    Residence Inn Nashua - hotels - Updated September 2026

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