We were hoping to find a condo for our parttime living on Hawaii Island and renting it out the rest…read moreof the time. Jim was great and we would highly recomment him to you as a buyer's agent. He's knowledgeable, agreeable, has more information that we even knew we needed. We were delighted to have met him and you will be too.

MR Dahlberg rented me a garage space that was illlegal to rent at his own house at Kona Hills…read moreEstates. He was in violation with his own HOA. He was a harassing person. He is shady. I am going to sue him in small claims court.

Take photos, video, and get all communication in writing. They love to lie even to your face. They…read moreadvertised a furnished condo as having tile floors and a walk in tile bathroom with a king bed. When we arrived they stuck us in a completely different room that did not match the photos with a full size bed, we had to complain multiple times over 10 days and then finally show up in there office before they fixed the situation. On top of that they shut our power off to our room when they found out our AC was leaking with no notice. When we went in person and told them we had proof and pictures of the listing to show they lied. the woman in the office tried to tell me the unit they showed pictures of was "unavailable" and tried to tell me the owner was just a maintenance guy even tho i had already done my research and knew that Joe Schneckenburger was a slumlord who's been through 3 lawsuits that he's lost for how he treats tenants. Only after i called her out to her face for both those lies did she finally call her broker and guess what. the original unit in the listing was now magically available and they moved us into it 1 hour later. Luckily the agent Grant was nice and didn't try to lie to us about anything he was even nodding his head in agreement with me as i argued with her about her blatant lies straight to my face. Maybe they have good intentions but when a tenant comes to you and explains all the consumer protection laws you broke and that we have a lawyer who advised us of the laws maybe don't try lying even more you weasels. I hope you have to live with the fact you're a liar the rest of your life. Unfortunately we never got her name as she hid in the back room until we were gone. And no i didn't cuss or raise hell i sternly expressed my frustration and when you lied i got louder to talk over your BS. Don't trust them get proof of everything! Edit: A resolution was found that we are happy with and we ended up getting the correct condo. The correct one is beautiful and is exactly what we hoped it was. I'm glad they did the right thing!

I want to thank First Island Realty for helping me get a belligerent tenant out of my condo. This…read moreperson refused to pay his last month's rent and left the condo in bad shape. The unit was cleaned and painted with a new dishwasher and stove before the tenant moved in. He said he liked it very much and would have his family move in from New York. He had a management job at one of the hotels and had good credit. So, I agreed to let him rent the unit. However, as it turned out it was a mistake! He was the first tenant that I had in 15 years who did not know how to be a good tenant. He signed the lease that said all the rules of the condo would be followed including unwarranted noise at any time and TV noise would not be allowed after 10 PM. There are recordings of loud TV and telephones call that he made at inappropriate hours such as 4 a.m. when people were trying to sleep. The management had to respond to this noisy tenant after receiving many complaints not from one but from many other tenants. People who live in Hawaii have the "aloha" spirit and are friendly and considerate with their neighbors. When the nearest neighbor mentioned to the tenant that he and his wife were having trouble with the noise from his TV and telephone calls, instead of being polite, the aggressive tenant called the police saying he was being harassed. When management tried to reason with him, they received vulgar language and belligerent remarks from my tenant who acted like a child stating he was a "victim of harassment" and that he "didn't do anything wrong." I tried to patiently deal with him for months, to answer his complaints about one issue after another, including battles he was having with other tenants and the management, but it was to no avail. He took the victim role and immaturely fought with everyone. This is when I called First Island Realty for help. They were very responsive and professional. They fully investigated the situation and said that they tried numerous times to mediate the situation to no avail. The tenant reacted to First Island Reality as he did to everyone else, very rudely and belligerently insisting they were all against him. He made no effort to take responsibility for his disrupting other people's lives with his noisy way of life. Because of his total lack of cooperation, they had to get a court date and the tenant was sent a 5-day eviction notice. In his usual uncooperative manner, he did not respond. Furthermore, he refused to have the unit inspected or cleaned out and he left rotting food in the frig and other debris. He finally left to everyone's relief. Thank goodness the unit is clean again! It is well located with 2 bedrooms, 2 full baths, new solar panels, beautiful ocean, and sunset views. People are interested in it, as has always been the case, and it is open to viewing. We hope to find a friendly, quiet and polite tenant to rent the unit! See it for yourself and meet Laure and her staff at First Island Realty. They are warm, friendly, experienced, professionals, who are there to assist you and be responsive to any of your questions. Contact: Laure@firstislandrealty.com Mahalo, Sy Cohn, Owner

Kimi Nagatoshi was recommended to us by one of her fellow brokers with whom we sold a home…read morepreviously. He was out of town during our time in Kailua-Kona and promised us that Kimi had the same high standards and care that we experienced with him. We had no idea what a personal service a realtor can provide. We initially wanted to purchase a vacation condominium and Kimi spent three days taking us to view many. In the end, we realized that buying a view home would be the best investment and give the greatest pleasure. Kimi was very patient during our decision-making process from switching to a home from a condo. She was always available by phone and/or text. She had great input and although she was compensated by a commission, her mission was not only to get us the perfect home, but at a great price as well. Her knowledge of the market, strategic mindset, kindness, high energy made a potentially hectic purchase process painless. Prior to the purchase she recommended a home inspector who was extremely thorough and detailed. This enabled us to have some wiggle room for the final price. She located a handyman and plumber to correct some minor, deferred maintenance issues and after the sale was complete, she stayed to ensure the items were taken care of. Kimi treated us as if one would be a good friend. We trusted that she felt a fiduciary responsibility to take complete care of us. If we could give 10 stars on a 5-star review, she would have it!

I used Luva to manage my long term rental while I was on the mainland. I was very disappointed…read morewith the managers about keeping me informed, and looking out for my best interests. I would never consider using them again, and I would certainly not recommend them. I did think their accounting department did a pretty good job though, as far as tax records go.

I have used Boundless Hawaii for 2 years to manage my condo in the Mauna Kea resort, Waiulaula…read moreJ202. I am in the condo now on vacations and to add new bedding. I found my condo immaculate, freshly cleaned carpets and all the amenities in place. No repairs were needed, so I spent my time enjoying the perfect weather in Hawaii. I will continue to use Boundless Hawaii and find Nick to be delightful to work with, he returns calls very quickly.

A company that kept most of our deposit after I had professionals scrub the house from literally…read moretop to bottom, and they didn't even return enough of my deposit to pay the cleaners. They blamed damage on us that was there from previous tenants, and I have pictures and emails to prove it that they repeatedly ignore. The owner of the house CHERYL is putting it up for sale and wants the money to fix her unlivable house full of termites that they would not do anything about. This company is just helping her keep what is ours. During our walk through it was even discussed how a door was damaged when we moved in and they charged us $463 for a closet door!!! I have pictures showing a bathroom drawer when we moved in with used floss, roaches, and hair. Termite poop on our bathroom counter, black mold in the washing machine I tried to scrub. Broken kitchen tile when we moved in. We left the house cleaner than We received it. Lived with a house full of termites that they would not deal with. Boundless said one thing at my walk through and then charged for things never mentioned and damage from before we moved in.

From our first meeting with Sue until closing day, we felt completely taken care of at every step…read moreof the process! She spent time getting to know us and what we wanted and always reminded us that her goal was that we find the right house for us. When one offer fell through, her team found us something even more perfect. She was consistently available whenever we had questions or needed to troubleshoot during negotiations. We probably won't be buying another house soon but our first call for any future real estate needs will be Sue Brown and her family!

We chose Sue Brown Realty because of Sue's outstanding reputation, and she and her family team--Tim…read moreand Hilary--more than lived up to it. Sue represented us with patience and professionalism during challenging market conditions as we sold our condo. She wrote a compelling listing, presented our photos beautifully, and was always responsive and encouraging. Sue's honesty, warmth, and dedication made a long process much easier. She truly values trust, honesty, friends, and family, and that shines through in everything she does. We highly recommend Sue Brown Realty to anyone buying or selling a home.

Aloha! We previously lived at Hale Kaloko and enjoyed our time their. The community offers…read morespectacular ocean views throughout. I loved the convenient distance to town. I was lucky to live in a building with all great neighbors. Carlos, the Property Manager is great! He is very welcoming and attentive. Carlos made sure that any concerns we had were addressed immediately. The only reason why we moved was because we needed more space, otherwise we would still be living here. Hale Kaloko is a great place to call home.

I've lived In our apt for 7 years since day one I have to say I love every moment of it here …read more Anytime there is an issue once speaking to the mgr about it it is taken care of asap. The view here is spectacular to where ur able to see the sunrise to the sunset . My family and I love our lil apt it really is like a home to us

Our realtor was very inexperienced and did not help or recommend anything for our benefit and did…read morenot review our contract = absolutely worthless! So disappointed all she did basically was open the door so we could check out the places! We tried to be nice and help but our realtor started working with the seller's realtor and totally advised us poorly, only to benefit the seller = THREW US UNDER THE BUS! We thought she would get advised by more experienced Coldwell Banker associates but did not = WORTHLESS.

The Buy Big Island - Coldwell Banker Team is the best on the Big Island! I purchased two Big…read moreIsland properties in the last year, and Dylan and his team made the process completely painless! Dylan and his team showed us countless properties, and in both cases knew exactly what we were looking for. We worked extremely close on every aspect of the sale including the inspection, appraisal and the funding for both properties. The first purchase went so smoothly, so when we decided to purchase our second home in less than a year, there was no hesitation when it came to working together again! As far as I'm concerned, there isn't a more knowledgeable team representing the Big Island! If you are looking to relocate to the Big Island or want to purchase a second home, I would highly recommend Dylan and his team!

The Ellison Team as our Listing Broker went over and above! From Staging, professional photographer…read moreand marketing to providing advice based on local and years of professional knowledge! You are our go to for purchases, sales and especially referrals. Honesty, Integrity and Sincerity!

I have used Steve Ellison as my Hawaii Realtor for nearly 20 years. He and his team have assisted…read moreme on 7 real estate transactions both listings and purchases, from land to oceanfront condos to resort townhomes. First and foremost, Steve is honest. You can always count on the truth from Steve, even if it means he will lose a commission. He values his clients over money. This to me is the most important attribute when you are dealing with one of the largest investments of your lifetime. His knowledge of the Hawaii real estate market is unmatched and he is a superb negotiator. The result is you will get five star representation and you can be sure that you will be getting the best deal possible whether buying or selling. I highly recommend you use Steve Ellison for your next Hawaii real estate purchase or sale. You will not regret it.