Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years…read more From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had!

AMAZING! I loved the little time we rented with genesis. Unfortunately they did sell off to Blue…read moreFox Property management . all I can say that was the worst decision ever. I had the worst worst time with blue fox and everyday wished you never sold to them. Or possibly someone else. Moral of the review. Great company. As a tenant and human bein. DO NOT ever sell off to blue fox again!! (for future reference) again LOVE Genesis!!!

The best property management I personally have experience! I have been with them for over 5 years…read moreand have nothing bad to say! Office personnel is so sweet and professional

Update: James ended up getting ahold of us and he was understanding and helpful in letting us leave…read morethis place. Thank you James for taking the time to hear us out and coming to an agreement. I hope changes truly happen around this place. But from the looks of it it would have to be James to step up and do i

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

Marni Allen is nothing short of astounding. She recently sold three properties for me in what is…read moreNOT a seller's market. A few specifics- 1) She's diligent. She just WORKS. All I had to do was kind of let her loose. 2) She makes it EASY. A couple of my places needed some painting and make ready. She just handled it all! She dogs down any information needed. She even visited the City for info on my behalf. 3) She is a GREAT COMMUNICATOR! THIS is where other realtors failed me. One guy even blamed me (when I fired him) for making his job hard-- but he'd never communicated this to me along the way. Marni tells you what you need to do to reach your goal. But she's not pushy and she'll work with you. 4) She's responsive-- usually within minutes. This works really well for me. When some issue or question is in front of me I'd much rather get it DONE than have to keep checking messages and emails or worse forgetting it altogether. 5) She has a deep network. She knows various vendors with good prices. She also doesn't hesitate to ask colleagues for their perspective. 6) She's fun. I could live without this for sure-- but why not ENJOY the process. We spoke very frankly and had some laughs along the way. All in the service of getting results. Real estate transactions are too important to leave with a lesser partner. Go with the best. Thank you Marni!

These guys are the worst. Kept my security deposit and screwed me on a bunch of fees. Threatened to…read moresue me and never did because they know they wouldn't win. Bums

After 20 years, changed management companies. So pleased in finding Don. As soon as documents…read moresigned, he took on the job as it was his home. Don is professional, looks at each detail, has great quality contractors that work for him at a fair price. The work completed adds appreciation and value to the home. Don works hard to show your home so it is leased to great tenants. Thank you! Advertising- Marketing is so important when you are attempting to lease your home. Don's team uses quality technology to market your home for todays generation. He is a hard worker to ready the home to show. Thank you! Love their team, tech savvy and statements are automatic delivered electronically without human intervention. Your account is documented for tax purposes and you can obtain your documents quick on your account.

My guy Jesus Johnson since 2015 has been the best property manager in my opinion it's not even…read moreclose. Before I found him and his team I had 2 other reputable companies and I terminated both early it cost me $ sure at 1st but over 10 years his unquenchable, Thirst for knowledge, keeps him razor sharp his vast experience and leadership, his actions will impress you his character will tell you what a great decision I made with Jesus Johnson and his team of superstars

Juan Miller was very kind very professional and he left my kitchen very beautiful and clean. Thank…read moreyou for your time and treating me and my dogs very nice. He can do work at my place anytime. Thank you. Felisa Martin Pratt and family.

This company honestly should not be in business. In my experience, they are extremely…read moreunprofessional and difficult to deal with. Once you move in, it becomes almost impossible to get in contact with management. When our AC went out during the summer, our apartment reached 101 degrees and stayed that way for a week. We were not offered a hotel or any temporary solution. We ended up paying out of pocket to fix the AC ourselves, and nothing was deducted from our rent to compensate us. When it came time to move out, communication became even worse. They ignored calls and messages, making the process unnecessarily difficult and seemingly trying to force us to continue paying rent for additional months. Safety is also a major concern. There are frequent break-ins, especially in the laundry room. Strangers regularly attempt to enter the property. I've witnessed ongoing fights, drug activity, and needles and other dangerous items left on the ground where children play. Children are often left unsupervised at the pool. This is not a safe or family-friendly environment. Management is dismissive when concerns are raised. I personally saw a neighbor assaulted by another resident, and nothing meaningful was done. Instead, it felt like management targeted and pressured residents who spoke up. The facilities are poorly maintained, safety is ignored, and the only thing that seems to matter is collecting rent. I would strongly advise anyone considering renting here to look elsewhere.

We recently filled out an application for a rental property in Tucson. They require that all…read morepeople, over the age of 18, fill out the application. So that meant our son, who is a freshmen in college (just graduated from high school last year) had to fill out an application as well. He is living with us to save money and only have to pay tuition. My husband and I both have credit scores in the 800s. Our son, who really doesn't have any credit yet due to his age and recently graduating high school, does not have any credit right now; therefore, his score is low. They denied our rental request due to our son's credit score. FYI, we spent $55 per applicant ($165 total) as well as $60 for both of our pets' "application." Also, our realtor reached out as well, since we recently sold our house, to help us with this situation. This company refuses to call our realtor back and he has called three times. This is extremely unprofessional. I do not agree with this policy, especially since there is no way to fill out another form to explain the situation. However, even if I did understand the policy, they should be more up front with the information. When we emailed the representative about our 19 year old son still living with us, she could have easily told us that there was a high chance we wouldn't get approved due to our young adult son not having a credit score. DO NOT DO BUSINESS WITH THIS COMPANY!! They will take your application fee(s) and not have any cares about extenuating circumstances or any customer service decency.

I'm extremely disappointed with the way this entire rental experience was handled. I've rented from…read moremultiple companies over the years, and this has by far been the most unprofessional and frustrating process I've ever dealt with. First of all- your office is for appoint only. In which you refuse to meet your tenants and I'm assuming it's due to the shady practices you guys are known for. I've been to your actual "unmarked" office- about 8 offices down from where it's says you guys are on google- where you all hide and brag about how "property owner" comes first but the tenant doesn't matter. The tenant is the one paying your bills- may want to rethink and restructure. From day one, communication was inconsistent, and when issues arose, it always felt like the responsibility was pushed back onto the tenant, even when we followed every step required of us. The sliding glass door situation is a perfect example -- we reported it, waited for a response, were ignored, and then somehow became responsible for a drastically inflated repair bill from the same vendor who quoted us $700 directly. Being charged $2,100 for the exact same repair is unacceptable and absolutely feels like taking advantage of tenants. Regarding my security deposit of $2,992: The home was brand new when we moved in, and we took excellent care of it. The house was still in great condition when we left -- cleaned, maintained, and without any damage beyond normal wear. The charges you've submitted do not reflect the actual condition of the home, and I do not accept the validity of the invoices you provided. I know for a fact the move-out repairs did not cost anywhere close to the deposit amount. This entire experience -- the communication, the handling of maintenance issues, the inflated charges, and the lack of accountability -- has left an extremely negative impression. I will not be recommending your company to anyone, and I will be advising friends, family, coworkers, and anyone seeking housing to avoid renting from you

Frank, Jamie, Francesca and Wayne are all wonderful to work with. They are all very knowledgeable,…read morekind, courteous and really make you feel like you're part of their family. They are quick to respond and always had an answer to all of my questions. We really enjoy working with them.

where should I start... before the property managers we had previous to these people or this…read morecompany, we had no issues. We lived in A dangerous neighborhood with gun and drug violence 24/7. We managed to keep the house in good condition and yet these new property managers felt the need to say other wise. I have pictures For proof that we left it in good condition and I also received receipts as to why they are charging us and sending it to collections despite they never returned our deposit! do not rent from these people they are liars, money hungry and rude!

RUN! Don't walk away from ANY property managed by these people. They are SLUM LORDS. They are all…read morerelated to each other and all their "contractors" (Johnny and Sons, particularly) are just handymen that work for them. I rented a higher end townhome from them in La Paloma. The house was INFESTED WITH RATS, had MOLD GROWING IN THE WALLS, and an old, decrepit AC that routinely broke down and created extremely high electric bills for me. I notified them of the sound of rats in the walls (see video) in early November, and they dragged their feet getting a guy in the attic space until January. The pest control guy said the attic was "full of rat shit". BTW, inhaling rat feces can lead to death (Hanta virus). Mold was discovered in master closet from a leak inside the wall. I had to pay for a mold inspector to come out. During remediation, rat feces and mold can be seen in the videos/pictures I'm attaching. Both my four year old son and I developed coughs and insomnia living here.. not sure if it was from the mold, rat feces, or both. To top it all off, they are now nitpicking over ridiculous things at move out, blaming me for weak water pressure in the kitchen. There is a hose spigot on the other side of the kitchen faucet wall that corroded due to 40 years of neglect and it just busted off. Johnny and sons then "jimmy rigged" the spigot, and the water pressure then nose dived in the kitchen (see corroded spigot). After all this headache (literal), they are now only giving me back half my rental deposit.. even though I left the house in immaculate condition (even paid to have carpets and floors professionally cleaned). Needless to say, I'm now taking them to court.

Not rent-ready at move-in, overcharged at move-out. In my experience, New Concept shifts normal…read moreturnover costs onto tenants. Document everything. Short Warning: My experience with New Concept Property Management in Tucson was awful. The home wasn't rent-ready at move-in extremely dirty, overgrown landscaping, and existing damage. Of course they blamed the homeowner. At move-out, they tried to bill us for things that were never in the lease, pre-existing, or undocumented from paint damage to a TV mount, and inflated cleaning fees. They also failed to properly address serious maintenance issues, like a large mesquite tree that fell into a brick wall and took months to repair, then sent a vendor to start removing it with zero notice to us. In addition, mid-lease property inspections may have been conducted by someone without the proper licensing, raising further concerns about compliance with Arizona regulations. Feels like they shift normal property turnover costs onto tenants. Full Review: If I could give zero stars, I would. Our experience with New Concept Property Management in Tucson was extremely disappointing. The property was not rent-ready at move-in landscaping was incomplete, cleaning was not done to where we found food items and debris in the freezer, and multiple issues were left for us to address. Despite this, they are now attempting to charge us for "restoring" the property to a standard it was never in when we moved in. They refused to remove charges for items that were undocumented, pre-existing, or not our responsibility under the lease, including: Landscaping neglected prior to move-in Light bulb charges with no evidence provided Paint damage that was clearly documented in our move-in photos Reinstalling a TV wall mount not listed in the lease or identified as a fixture Inflated cleaning charges, despite previously valuing a full cleaning at $150 at move-in Refrigerator filter replacement with no prior notice or lease requirement They even implied we might be charged for an AC service call that should have been avoided with basic troubleshooting. On top of that, a large mesquite tree on the property fell into a brick wall and took months to repair, leaving the wall damaged and unsafe. Without any notice to us, they sent a vendor to begin removing the tree completely disregarding tenant notification requirements. Adding to my concerns, both the four-month and mid-lease property inspections may have been carried out by an individual without a valid Arizona real estate, which, if true, raises questions about the legality and professionalism of their inspection process. In my opinion, this company shifts normal property turnover costs onto tenants, ignores their own maintenance obligations, and fails to follow proper legal and procedural standards. Based on my experience and what I've since seen in other negative reviews this appears to be a pattern of improper business practices. Renters, be very cautious. Document everything.