We picked this nursing home for my 94 year old father after a hospitalization on Long Island. None of the social workers there knew anything about Resort. But they had a bed available, and I googled them and found out they'd been listed in US News & World Report's 2014 Top Nursing Homes, so he was transferred there.
My first impression walking in was, "did I make a mistake" because the appearance of the facility was quite dated, they could desperately use a remodeling job If you want a TV in your room, you have to bring your own. This one thing is the only thing you can find to criticize this place. The rest was so fantastic, it felt like a miracle.
Within the first day, team member after team member came to introduce themselves. They were extremely kind, caring, and very responsive. My dad was receiving hospice care, unable to walk or move much. Usually the protocol for hospice does not include physical therapy. However the director of physical therapy advocated for my dad as a "quality of life issue" and my dad received physical therapy several times a week. While my dad was kind of out of it
most of the time, he perked up and became more alert and energized during physical therapy. Michael Weiss is simply a gifted physical therapist.
By this time, my dad had been in and out of a handful of nursing homes over the past few years, for rehab or respite care. I tell you, there is a magical difference between Resort and the others. The care he received at other places was ok, but just people doing their jobs. At Resort, it's like each person is doing their sacred calling. The lady who washed him was so caring, I thanked her for doing such a nice job and she softly said, "well, I like to make them comfortable." Like this was her service to humanity, and it really was.
Another fabulous thing is their responsiveness. If we had a concern they addressed it immediately, weather it was a nursing issue, dietary, or even maintenance. I just can't say enough praise here. I am so grateful that my dad's last weeks on earth were in such a caring wonderful place. read more