I definitely would recommend this place! I was in and out in less then 30 minutes, the staff were…read morevery friendly and helpful.

If this is the LabCorp on Lancaster Road/Alycia Drive, last month (September) I had a rude…read moreexperience with a lady behind the desk the second before last time I was there. She wasn't exactly pleasant when she refused to give me my blood test. I'm upset about how this lady acted towards me, not about the fact that I was rejected a blood test because of a misunderstanding. The following Monday morning on my way to work I did manage to do right enough to get my blood test taken, thankfully by the lady that I usually see there, not the other one I had a rude encounter with. Unfortunately those will be the last times that I will ever get my blood test at LabCorp on Lancaster Road/Alycia Drive. From now on I will be going to a more friendlier place to get my blood tests. LabCorp has lost me.

My son was being seen by Dr. Christy Willen for ablyopia. He was originally diagnosed after he…read morestruggled with Kindergarten screening at Vision Works. I transferred care because after having a 4:00pm appt at Vision Works he was finally seen by the doc near closing so had to come back after school the following day to dilate his eyes and run out of time yet again requiring a third visit to choose frames for the glasses he needed. The care was okay -- I was a little worried no eye patches were recommended so I sought a pediatric ophthalmologist but ultimately she agreed that the previous management of his eye sight was reasonable but he did end up needing eye patches for the lazy eye. I just have 3 other children that need care and I work full time...I can not have it take 3 days for one child to be evaluated. Fast forward to this current practice. The doc was great. She spent time explaining his eye condition and what the plan was to correct it, and as a result his eyes improved better than expected. After meeting with her for one of his follow-up visits I decided to schedule my other children for their annual check-ups. I'm a mom of four...in managing their healthcare needs I need them to be all be seen by one office/provider. They all have the same insurance. My husband and I work very hard to pay for said insurance as well as all the resulting copays, etc. I have but one day off per week so when it comes time for annuals, dental exams, eye exams -- I book them all at once and put my day off to good use. I was told by the receptionist that it was UK policy to only book 2 appts in the same family per day (in case of no-shows). I did not prefer this policy and I admit I considered transferring care then simply because it was not convenient for me. When I arrived to the appointment for 2/4 kids -- I was told that they did not accept our insurance. When I complained that these new patient appointments had been made several months in advance and why wasn't I asked for insurance information while I was scheduled my other son (an active patient at that practice) -- she told me it was MY responsibility to ensure my insurance was accepted. I didn't make the appointment over the phone. I see no where to check online what insurances are accepted. I do expect to be asked for an insurance card at booking but I suppose I took for granted that it was accepted because my other son was a patient. Ultimately the receptionist was rude; she actually rolled her eyes. So I filed a formal complaint and filled out an ROI to transfer my son to someone who can oversee care for all of my kids. People complain about not being able to find a "good doctor". I'll argue that finding staffing that cares about patient care is twice as difficult. I am so frustrated and all I want is to feel that all of my kids have the care they need in one location so that I'm actually able to follow through making all of the appointments.

I arrived at opening time and they were so kind checking me in. Then the nurse who triaged me was…read morevery understanding and compassionate of my concerns. The doctor was great. She listened to me and made sure that all my needs were met. I would totally recommend them to anyone. Just a great experience all the way around considering the situation. I would recommend them 100%.

Second time I've been here. The doctors have been wonderful as have been everyone else that I've…read morecome in contact with. They did a very thorough job treating bronchitis. I also was pleased that they have an x-ray machine on premises.

I want people to know that their are two amazing nurse Practioner's, there names Jessica & Brianna…read morethey are devoted, caring, compassionate women. I was there recently 8/26/25 and recheck on 8/28/25 for my son . I find it very hard to believe the negative review or low stars? My son has been battling it out with obstruction to breathe and lung issue for 11 in half years. They are fantastic there beyond the best! He has improved with their care. Thank you for great service.

Just got my bill in the mail today for an office visit and a prescription for melatonin that they…read morecouldn't fill at Kroger for MELATONIN!!! And I was sent to another pharmacy to fill, my bill was $127.00 ! Yep, you heard that right ! $127.00 BIG SHOUT OUT TO LITTLE CLINIC AND KROGER IN RICHMOND KY !!! Keep up the great work !