This review is after a year of service from this company and then switching to a different service for the past 5ish months. I initially got this service to take care of a german roach issue. The technicians were almost never the same person. Even with notes their understanding of changes in activity weren't fully coherent. [[HIGHLIGHT]]After calling in about concerns and seemingly no progress in activity they sent out their branch manager.[[ENDHIGHLIGHT]] They serviced my place for about 6 months. [[HIGHLIGHT]]With the regular technicians and the branch manager I would question what the pipeline was if the problem wasnt fixed and they never gave a clear answer.[[ENDHIGHLIGHT]] I also asked if any type of fogging was possible which they said was but would always steer me away from it. They would do a standard glue trap and spray and and some powdering and then maybe a little extra but then they would say they needed to start again to see the traffic. (They did this about 3 times during their service). I ended up having to leave home for a while and had someone take care of the place. During which they advised me to switch to a different provider stating this company was, to say nicely, B.S.. I ended up going with Truly Nolan and have only ever had 1 technician and seeing that I have only had this service for less than half the time I was with responsible pest and they have done fogging and I've seen a remarkable decrease in activity is testament to how vast in quality of service there is. The only reason why I don't give a 1 star is because the people themselves seemed nice. Although maybe not the best for the job I needed them for. As a post note. This company doesn't have a guarantee unlike Truly Nolan and I forgot to mention but [[HIGHLIGHT]]this company would always have scheduling issues where they werent a to come on the scheduled date and would have to reschedule to the following day[[ENDHIGHLIGHT]] whereas Truly Nolan has always come on the date scheduled. I'm not trying to solely recommend Truly Nolan but am just using them as a comparison because these 2 are the only companies I have had experience with. read more

Unfortunately, I cannot recommend this business. We hired them for attic insulation removal, sanitation, and new insulation installed. The company sub-contracted our job out to ATeam Home Services in Phoenix. We are in Tubac which is 4-5 hours south of Phoenix. [[HIGHLIGHT]]We were told the job should last 3-4 days with the workers showing up between 6-8 am in the morning on the first day and about 10 am on the subsequent days.[[ENDHIGHLIGHT]] On the first day, two workers showed up at about 11 am and were not very prepared at all. Their machinery was broken and one worker even got sick from the heat. Day after day, the two workers came from about 1-3 pm and stayed until 11 pm. Most days, workers took 1-2 hour breaks, leaving just one worker at the site or the site completely empty. It seemed like every day their machinery would break or something else went wrong which kept setting them back. They even tried to get out of not removing the old insulation in the attic and replacing it with new insulation since it was not considered "livable space." There was nothing in the contract that mentioned only "livable space." Luckily, after arguments back and forth, the company agreed to remove the old insulation above the garage. My only recourse in the situation was that I could potentially question the transaction with Visa and ask for a partial refund since they had already charged my credit card. After seven consecutive days of not being able to finish the job due to broken machinery, lack of hours worked, and inexperienced workers, I had to set a hard stop deadline. If the work was not finished by the end of the ninth day, then I would have to go back to Visa to ask for a partial refund. Fortunately, the company was able to send new machinery and new workers to finish the job on the 9th day. But it took 9 days to finish a small two bedroom house with a garage (approx. 1,500 square feet)! Overall, I would not choose this company for insulation replacement even if they try to offer a lower rate. You have been warned! read more

[[HIGHLIGHT]]Calvin is an angel. He's so smart, knowledgable & polite[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]He explained what he was doing and why.[[ENDHIGHLIGHT]] read more

Although I did not see Benjamin and do not know any details about what he did or found on my property, I do appreciate that he showed up and emptied at least one trap read more

Bill did a fantastic job. He went above and beyond my expectations. When he was finished with the job everything was cleaned up and put back where it was. Would recommend him to others. read more

[[HIGHLIGHT]]We went with a lower cost provider and cancelled service on 6/21. They kept showing up & billing us.[[ENDHIGHLIGHT]] We stopped guy from applications and he said he never got the word, but he'd take care of it. For this we got an invoice for services they never did. Here it is August and we got another invoice for services they never did. I'll let you decide if this is just their method of operation or something more sinister. read more

Responsible Pest control did a free termite & pest inspection. The inspector called with an ETA, arrived on time, his truck was clean, he introduced himself and inspected our home inside and outside. After a complete inspection, he reported our home is free of pests! He explained the services his company provides. He did an excellent job! He was polite, professional, informative and did not push me to add services to our home. GREAT JOB Shawn! Sincerely, Howie read more

Don't give them your charge card #! This company charged me $600 for termite treatment that is supposed to last a year. One month after they installed bait traps I started getting a $40 charge on my card. I called to find out what that charge was for and apparently it's for next year's treatment at a discount. I don't understand that when I just gave them $600 for a year treatment why they would need to charge me for another year's treatment. [[HIGHLIGHT]]I asked them to stop charging my debit card $40 a month and apparently that didn't work because I got charged another $40 charge.[[ENDHIGHLIGHT]] Then I called them for another free termite inspection at another property I own and that evening that I called and scheduled the appointment they charged my debit card $50 for the free termite inspection. They also charged me $150 for a free re-spray on the inside of my house and it took me about a month to get that money back. I do not recommend this company. They are thieves. read more

this place is a scam! I was told I would receive 2 free sprayings after my first one, then they want to charge me another $75 for them. actually the first time the job was done it wasn't done very well, I still have tons of weeds. I didn't say anything because I felt like well they have 2 other times to redeem themselves but now they want to charge for a bad job. wish I had read the reviews beforehand, they use deceitful practices to hold on to business when they should just do a good job first and be honest! read more

Former client of Tucson Exterminates, which was bought by Responsible Pest Control I'm told. In any case, Terry handled my call and scheduling in such a professional way, so communicative. Tina came out to do the treatment, and I really cannot say enough about how wonderful she was, with us AND our dog! She texted when we were the next stop, she arrived when she said she would, and she got the job done, so pleasant and so professional. Truly impressed, thank you! read more

I have been with responsibly pest control for several years now and I have to say their service and technician are above the rest. We have had Joseph as our technician for several years and he goes up and beyond, to make sure our home is protected. It's nice to know that there are people such as Joseph that still take pride in their work. Besides being pest free for several years now, I must highly recommend Responsible Pest Control. read more

Respsonsible Pest control sadly bought out Tucson Extermination and dropped our warranty for termites saying they would not renew us when we called for renewal. we was with Tucson Exterminator since 2016 and their prices were great their service was excellent and now it went from 45 bucks inside and out for bug control once a year to 375 for one time. I will be looking for another exterminator that cares more about their customers and less about their pocket books. Can't believe they just dropped our warranty with no courtesy call and rudely said they would not consider a renewal do they really think they will keep customers this way?? read more

Well our experience with Responsible Pest Control has not been good.  They had bought a local family-owned pest control company that we had used for 15 years and been very happy with. Our first contact with them was when they sent us an email 2 days before they were going to come out.  I called them and told them we were used to getting more notice so we could schedule to be here because we need to contain our dog and open up the garage so they could spray in there. They said they could only give us a 2 day notice.  They scheduled us for the following week between 11 and 1.  That morning at 7:30 the doorbell rings.  We are both asleep in bed and not expecting anyone, so we assumed it was an early Amazon delivery.  A few minutes later I see through the window shades that someone is in our backyard.  Our dog goes ballistic and runs out the dog door and I hear her barking.  By the time I get up and go down the hall, I see the pest control truck driving away down the driveway.  I call but it is 9am before I get anybody.  I told them what happened and they said they had nothing in the computer that gave the 11 to 1 window. I told them I could forward them the email but they declined and said they would send the guy back out to finish.  Then I got a bill for $72.  We have been paying $45 for a bi-monthly service.  I called again and they said they were raising their rates and that they had sent everyone a notice.  I never received anything. I subsequently cancelled our service. read more

Responsible pest control recently bought out Tucson Exterminating which was a long standing pest control company here in Tucson. We had Tucson Exterminating for over 7 years and it was a great company to do business with. Our contract was from March to March of ever year for $130.00 . Tucson Exterminating would call us every year to remind us that the inspection was coming up and would come out to inspect. Last year the company changed hands and Responsible Pest control took over. In 2021 Responsible Pest control came to our house on 04/07/2021 to do the inspection . There was no mention that we missed our contract date of March 2021, and they renewed our contract. This year, we did not get a call or notice from anyone from Responsible Pest control. I called the first week in April 2022 to schedule a technician to come out for the annual inspection. The tech came out to the house on 04/13/2022 to do the inspection and informed us that the contract had expired and that to renew the contract we would have to have the whole house treated again at a cost of $765 with an annual inspection cost of $ 153. I questioned the need for having to treat the whole house again since we were only 6 days beyond the one year time from the previous inspection. The tech then told me that there is an Arizona law that says you need to retreat your entire home against termites every 5 to 7 years and since we had not had the entire home treated since 2014, it was time. I have since looked into that statement that was made, and there is no such law. read more

My family has been using Responsible Peat Control to keep our home free and clear of scorpions and other assorted pests for the last 2-3 years. I appreciate the pet friendly spray option as we have a baby and 2 family pets we are trying to keep safe. The company is quick to respond to any questions and always arrives within the 2 hour time window they provide. I REALLY appreciate the text reminder A few days before our service and the day of or night before reminders from the associate who comes to our home. It's a huge bonus that we always have the same lovely gentleman come to our hone. His name is Scott and he is always cheery, friendly, and efficient - a statement I wouldn't make about most people early on a Monday morning! read more

Two days after moving back to Tucson, and having the flooring removed, we occupied the 10 yo house we purchased. It was empty as our movers were one month from arrival. Late the first night, a Saturday, while watching Apple TV, I noticed movement close to my bare feet on the floor. It was a Large Scorpion about in our empty house! I Yelped @ 5 Pest Control Companies. Responsible Pest Control responded within 20 minutes, and even though they couldn't come out on Sunday, said they would call 7am Monday morning. They did! Frank came out that afternoon, and made our home Scorpion and Pest free. He is very Professional and Eager to get the job done right! That following week we came upon 5 more Scorpions that were on the verge of dying or already dead. Since then Responsible Pest Control has called several times for follow up. Last week Frank conducted a routine service appointment. I strongly recommend Responsible Pest Control for your Pest Control needs! read more

Just had our first service and definitely worth 5 stars right now. Frank called to say when he was on the way and showed up on time. He took the time to explain what he was doing and using and even checked our doors for any gaps. As we were standing outside before he left, I no joke watched bugs flee from our home. read more