Posted hours not accurate. Drove a long way on a Saturday just to find it all locked up.read more

From the owner: 20,000 Sq. Ft. Showroom. Restaurant/Bakery Equipment & Supply. New & Used Equipment. China &…read moreGlassware. Walk-In Coolers/Freezers, Icemakers. Hoods & Fire Systems. Paper & Plastic Products. CAD Layout & Design. Tables, Booths, Chairs & Barstools.

We have been totally satisfied with the products and service that we have received through Rice's…read more We purchased an older home and over a five year period we have replaced all of our appliances through Rice's. In the past we have dealt with big box stores and learned the hard way that often you are not getting top models and consistency of service is a pipe dream. Abbey does a great job organizing and communicating everything. Count on it!

I recently reviewed Rices Appliance on the negative experience I had with their customer service…read more Noah followed up with me and apologized and told me the lady that was so rude to me was no longer there. Noah made it right by scheduling service for me and then following up after the appointment. Normally I feel like these reviews fall on deaf ears so kudos to Rices and Noah for caring enough to turn their customer service around. I now feel like I made the right decision doing business with them. Thank you for following up and taking the time to turn a negative review into a positive one.

Terrible experience. I ordered quartzite and got a low grade of marble. They sent one person to put…read morethe cabinets together. It took forever for this one guy to put them together. I had to call them to send more people none of whom spoke English. I was constantly trying to translate on my phone. I was told there would be enough of the slab to do the backsplash but they broke it twice! They tried to put pieces up that weren't even close to the same color and they were just small pieces. It took forever for them to finish. I didn't know it was marble until I had someone else come to clean it. Now a year later it is really scratched up and I've been very careful. I wish I could give a negative star review. Stay away from these people. I've tried to contact them but their phone's voicemail are always full. Value for money- none!!!

Buyer Beware! In June 2024, I hired this company, and paid them upfront over $3200, which was 1/2…read moreof the total price. I hired them (which apparently has multiple names, (Granite For You, BSI Surfaces, to name two) for a relatively small kitchen counter top replacement. I WAS TOLD 2 TO 3 WEEKS MAXIMUM FOR JOB COMPLETION. Instead of 2 weeks, after ALMOST 2 MONTHS WITHOUT A KITCHEN (NO SINK, NO RANGE, NO OVEN NO COUNTER TOPS), and minimal communication from them, I fired them and told them that I expected my deposit returned forthwith. Approximately a week later they called and said that the boss, PAULO DE TARSO SANTANA CAMURUGI wanted to "make a quick visit to apologize in person." He came to my home and spent some time offering a multitude of excuses why the job wasn't completed (there was a car accident???, there was a flood, they lost their measurements twice, our stone was blocked in by other stone???), and asking if he could start the job now. I told him that I hired a different company the day that I fired him, and they would be completing the job the following day. THAT'S TEN DAYS FROM START TO FINNISH. I told him his efforts were far too little, and far too late. He assured us that he would return the money we had paid. Two days came and went and we did not hear from him. I texted them, and was told "sorry, he's out of town", then "he can pay partial now", then "he will return the full amount", then "he needs time to save up for the full amount." And now, 4 months later, nothing from him since then. Many of these conversations are on my phone in text messages. I have dealt with some poor contractors before, but this company, and specifically the purported owner, PAULO DE TARSO SANTANA CAMURUGI is without a doubt the worst, most unprofessional experience with a contractor I have ever had. I can see by several other reviews of this company that he has had lots of experience making promises that he did not keep.

Ivan and his team were all incredibly professional. Always respectful of our space, patient with…read moreour dogs who bark way too much and did a phenomenal job! We received a few estimates for our bathroom remodel and from the start Ivan was by far the most prepared and thorough. We were very fortunate that they had room in their schedule so soon after signing the contract. Everything went smoothly and as long as we had our chosen materials the project consistently moved forward. We definitely recommend them for any project!

Ivan and his crew remodeled our 2 bathrooms and did an outstanding job. He is a great communicator…read moreand we knew where we were with progress at all times. The results were spectacular. We were not home for the remodel and felt at ease the entire time - he did exactly what he said he would and in the time frame provided. His crew is wonderful to work with. Outstanding job - we will call Rim Express for all our remodel needs.

Allure fabricated and installed our bar countertop. The fit was amazing, the seams virtually…read moreinvisible. The crew was professional and everything went like clockwork. We'll be going to them for a quartz backsplash next!!

We found a substitute piece of marble from a remnant here which had the colors we wanted at a good…read moreprice. Family owned store with lots of samples.