Excellent, professional customer service and workmanship. Extremely happy with the entire process…read more Impressed with the time frame job was completed! Pleasure to work with Adriana!

I have worked with Gorman's for over 15 years. I have taken all my clients there for selections…read moreand they have always provided outstanding customer service and extensive knowledge on every item in their showroom. Things are ordered in a timely fashion and arrive without delay. Any time there has been an issue (which is a normal part of the construction process in general) it has been rectified immediately. I would recommend this company and it's group of professionals to anyone looking for great service and state of the art plumbing.

We walked in. No hello. No how can i help you. Nothing. Zero customer service. And we wanted to…read morebuy bathroom and kitchen fixtures.

All I can say is wow--this was one of the most unexpectedly disappointing customer service…read moreexperiences I've had in a long time. I visited this local frame shop hoping to create a meaningful shadow box for my 10-year-old daughter, who recently earned her black belt. I brought in a gold leaf certificate, a signed board she broke during testing, and her embroidered belt--items that clearly carry significant personal value. I was looking for guidance from someone presenting themselves as a framing expert. Unfortunately, the interaction fell well short of that expectation. From the outset, the level of engagement was minimal. A single sample was placed on the counter with the comment, "this is what you get," without any effort to explore design options or understand the significance of the project. When I asked for input on matting, the recommendation was simply "white," without any discussion of contrast or presentation. When I raised a reasonable concern about the certificate being washed out, the response was dismissive rather than collaborative. Basic elements of the project--such as layout of the belt--were initially described as not feasible, until I suggested alternatives myself. At that point, it was acknowledged as possible, which raised further concerns about the depth of expertise being applied. More concerning was the lack of attention to fundamental details. There was no discussion of glass options, pricing, or timeline during the initial consultation. When I returned shortly after to clarify these essential points and expressed my disappointment in the lack of guidance, the conversation was abruptly ended with, "we're done," and I was told to take the project elsewhere. For a business positioning itself as a professional framing service, this level of communication and customer interaction is difficult to reconcile. I ultimately took the project to Hobby Lobby, where the experience was markedly different--thoughtful recommendations were offered, options were clearly explained, and pricing and timeline were provided upfront. I value supporting local businesses, but professionalism, collaboration, and basic customer respect are non-negotiable. Based on this experience, I won't be returning.

I do not often write reviews, but I must for this shop. After moving here, we had several pictures…read moreto frame. The owner can take the most ordinary picture and with the right materials. colors and frame make it outstanding. I have had many pictures framed here and am very pleased with what he can do. He has a real eye for art, color and contrast. Very thankful I found this store. Do not go anywhere else.

The Shower Shop ROCKS!…read more Renovating can be a nerve-wracking and costly experience. We hire the professionals to make the magic happen, and we expect the outcome to be breathtaking. We subbed out our bathroom renovation to keep our costs down. The procedure of doing it this way can be extremely tedious, but in the end we (as customers) get to pick and choose who we want to make that magic happen.  The shower glass was the last thing needed to complete our bathroom renovation; it was like the final bling, the frosting on the cake, if you will. We reached out to several glass companies for estimates and received your typical responses (if any at all). Some companies returned our call for an estimate but only after the job had already been completed by someone else (The Shower Shop), and sadly, some never returned our call at all. Most companies that did respond quoted estimates without seeing our job or taking any measurements. From the very first (and only) call for an estimate from The Shower Shop, we spoke with the receptionist, who was only too happy to schedule our visit with a professional to measure and quote our job. She asked how thick of glass we wanted, and when we told her the approximate length of glass needed, we could hear somebody in the background telling her that glass of our size should be a minimum thickness of 1/2" as not to be flimsy. We had the warm fuzzies from that moment on that The Shower Shop was going to deliver not only a beautiful shower but a safe one too! Our appointment was scheduled for the very next week for someone to come out and take measurements. We were a little taken back when the general manager himself came to our home and did the actual measuring. He didn't just pull out a measuring tape; he carefully measured our bathroom wall, ceiling, and shower ledge with a laser level, explaining every step of the way. He shared with us that although our bathroom wasn't perfectly straight or level (which no home is), our glass would be level, sturdy, and a beautiful addition to our new shower. He made suggestions that were overlooked by us and our tile installer that were appreciated. After all, that's why we hire the professionals. Our installation date was scheduled two weeks out, which was perfect because we had other things to schedule and complete before our glass arrived. Our glass was actually ready for installation just shy of the two-week date given by the general manager. We were ahead of schedule and ready for the install. The receptionist was great with communicating our appointment as well as reminder calls throughout. I get it... they're a busy company who want every job to go as smoothly as ours did, and I respect that. The crew of two arrived to install our shower glass. They were as friendly and professional as the receptionist and Gary, the general manager of The Shower Shop. Our new shower glass was installed in just under 2 hours. The results? Our shower glass was not only level, but it was sturdy and beautiful, just as we were told it would be. One thing I would like to mention is the option of having your glass treated with a protective coating by Diamon-Fusion. This protective coating eliminates the hard water spots and soap scum that tend to build up in your shower, not to mention cuts down on heavy cleaning with harsh chemicals. I'm not sure if other glass companies are offering this as an option, but no other glass company mentioned it. Both the general manager and the installers shared a glass cleaner called Sprayway that's a couple of dollars cheaper than most glass cleaners, has no ammonia, smells pleasant, and can be purchased at most any store. This glass cleaner is awesome and leaves no streaks! Overall, we were very pleased with our decision to have The Shower Shop install our glass. They were friendly, professional, punctual, accommodating, and great with communicating. They offered suggestions that only added to the beauty and aesthetics of our bathroom.  I would highly recommend this company to anyone needing glass and plan to call on them again for our next bathroom shower project! I would rate this company 5 out of 5 stars for their stellar performance and the job delivered as promised!

Pricing was competitive and initial lead time was 1.5 weeks after measuring. Unfortunately, the…read moreshower door came from their supplier damaged and the incorrectly sized half wall panel was not checked for accuracy to the confirmed 2nd measurement prior to installation . This lead to a 3 week preventable delay. Also, the 'no or minimal silicone' that sold us on them turned into silicone throughout and 1/4" silicone on the half wall sadly. would look for a local supplier (one stop shop) in the future.

Great work! We've used them for all our granite and quartz for years with no regrets…read moreConscientious and fair priced Lots of experience

Purchased many things there. Great service and big selection. Disappointed that they weren't open…read morelast winter due to hurricane.

This is a follow-up to my 1 star review dated 12/19/2017, after contacting the Better Business…read moreBureau (BBB) and some back and forth with the business I am now a more satisfied customer. The owner of the business reached out and called me to discuss the situation and offered me a reasonable solution to bring the issue to closure. I still need to send the watch to Rolex for repair and service myself but I feel the store did offer some assistance to help me through this and deserves the additional stars for making a unhappy customer more of a satisfied one.

We were interested in American made Quartz countertops which led us to CambriaUSA.com. When we…read morelooked for suppliers, Coastal Granite appeared on their list. We walked in knowing pretty much what we wanted. Rosanna was very helpful. We ordered on a Thursday, had measurements taken on Friday. The material arrived from Minnesota on Tuesday, and the countertops for both sides of our galley kitchen were installed within 10 days of the order!! The installation included a deep under counter stainless steel sink. We are very happy with the service and the quality of the work. BTW, a friend ordered based on our good experience. He also had an installed sink within 10 days. Venice, FL

I was thrilled with the service at Coastal Granite. It was a small job...a laundry room sink...but…read moreRoseanne treated us like valued customers and completed the job on time for the guests that were coming for a visit. Reasonable price and excellent installation sealed the deal. I will be back for more!

To address the previous review from Andy C..he was not even the one who purchased the equipment for…read morestarters I had never even spoken to him before, the previous certified and highly respected superintendent was the contact I dealt with way before Andy came into the picture. As for the equipment itself we went above and beyond to address the minor issues that were of concern months after the equipment was sold. When we went to check out the equipment come to find that the equipment was in poor shape due to neglect but we still even corrected the issues blatantly caused from poor use..I reached out to Andy after seeing his review and he himself admitted that he overreacted and apologized for placing the review. I asked if he would explain his opinion on here to clear the air and never heard from him again.. we stand behind our equipment and being in the industry for over 25 years shows our commitment to our customers

If i could give 0 stars i would. Since we purchased equipment from statewide we have had to put…read moremore money into parts and labor than the equipment we originally started with. Do not buy from statewide. David wright is crook!