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    Restoration Hardware

    3.4 (10 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

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    4 months ago

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    Crate & Barrel - Nice decor

    Crate & Barrel

    3.9(45 reviews)
    0.2 mi
    $$

    The customer service at this location is fantastic. Jenny Gillham, the manager of this location,…read moretook time out of her day to help us track down a lost gift card and genuinely cared about helping us. She was kind, patient, and didn't rush us at all. It turned what could've been frustrating into a really positive experience. Huge thanks to her and the team at Crate & Barrel!

    My daughter had a designer at crate and barrel select furniture for her home. When the furniture…read morearrived, there were problems with the scale of the pieces, in particular two side tables that were too tall for the two new sofas. When we took them back to the store with the intention of returning them and replacing them with different selections from the same store, the store refused to accept the return because it was not in its original shipping box. We were told that the in box requirement was in the signed contract. I asked to see a copy of that policy and that contract and they could not provide either one because they doesn't exist. So first the designer chose pieces that did not actually work together, and when we tried to exchange them, they wouldn't accept the return of the pieces, even though we'd only had them for a week. And to add insult to injury all of the pieces, several thousand dollars worth, immediately went on sale a week after they were purchased and they would not make a price adjustment and they certainly never mentioned that in a few days all of these pieces were going to be significantly reduced. This store makes returns and exchanges of furniture so difficult that I will absolutely not buy furniture there and I certainly wouldn't use their designers.

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    Arhaus - Arhaus table

    Arhaus

    2.5(33 reviews)
    0.3 mi
    $$$$

    I had been eyeing one of their modular couches online for a while but never checked it out in…read moreperson because the stores in my area were all so far away from my home. When we happened to be traveling to Kansas City, we stumbled upon Arhaus and pulled over right away. We must have spent hours in the store trying to figure out which couch was the perfect fit for us, sitting on every cushion at every possible angle! It must have been funny to others watching us but it's such a big purchase, we just have to be sure! We kept going back to the original modular couch and the associate noticed this as well. The star associate who helped us, Elizabeth, was so friendly and honest with which couch selections would meet our criteria of being compatible with having small kids and pets in the home. She explained in detail the special warranty option and how to clean each fabric we were interested in. She sent us home with print outs and samples of fabrics we liked and we felt really good about the impromptu trip to this furniture store. The store is gorgeous and it was a lot of fun dreaming up which pieces would be great in our space! Parking lot available.

    I purchased a table and 4 chairs. The original 4 chairs…read morewere marked "in stock"and coming from the warehouse so I had to wait a month to pick them up, but didn't have to pay shipping fees. When I went back to the same store to purchase 2 additional chairs a few months later, the chairs were advertised as "in stock", however, they were not available for store pick-up and would only ship directly to my house for $299. Everything that is advertised "in stock" or "on the floor" can NOT be picked up and can only ship for a very expensive shipping fee. I moved into a new home and have several rooms to fully decorate but will not shop at Arhaus due to all "in stock" and "floor items" have absorbent shipping charges, that can't be avoided. Shame on them for false advertising!

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    Restoration Hardware - homedecor - Updated May 2026

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